Software Alternatives, Accelerators & Startups

Smartlook VS Workable

Compare Smartlook VS Workable and see what are their differences

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Smartlook logo Smartlook

Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Workable logo Workable

Hire better with Workable. Post to the top job boards and enjoy a simple, intuitive applicant tracking system, made for teams. Start a free trial today.
  • Smartlook Landing page
    Landing page //
    2023-08-22

Smartlook is a qualitative analytics solution for web and mobile helping over 250,000 businesses of all sizes and industries answer the โ€œwhysโ€ behind usersโ€™ actions โ€” why do users churn, or why arenโ€™t they using a feature, or why are they skipping onboarding? Now you can eliminate the guesswork.

With a unique feature set, Smartlook gives you a way to finally understand user behavior at the micro level. Always-on visitor recordings show you what every last visitor does on your website or app, and heatmaps give you mass data about where most people click and scroll. Automatic event tracking lets you know how (and how often) your visitors do specific things, while conversion funnels take those events and show you how much success you're having with conversions.

Started in 2016, Smartlook has grown into a complete solution for qualitative analytics, making guesswork a thing of the past. Stop wondering why, and start getting answers today.

  • Workable Landing page
    Landing page //
    2025-02-12

Workable is affordable, useable hiring software. It replaces email and spreadsheets with an applicant tracking system that your team will actually enjoy using.

Workable

$ Details
paid Free Trial $99.0 / Monthly (Per job)
Release Date
2012 January
Startup details
Country
United States
City
Boston
Founder(s)
Nikos Moraitakis
Employees
250 - 499

Smartlook features and specs

  • Comprehensive Analytics
    Smartlook provides detailed insights through session recordings, heatmaps, and event tracking, which helps businesses understand user behavior deeply.
  • User-Friendly Interface
    The platform is easy to navigate, making it accessible for users who may not be experienced with analytics tools.
  • Real-Time Data
    Smartlook offers real-time data monitoring, which allows businesses to promptly identify and address issues as they occur.
  • Cross-Platform Support
    The tool supports web, iOS, and Android platforms, enabling businesses to track user behavior across different devices seamlessly.
  • Advanced Filtering
    Users can apply advanced filters to their data, which helps in segmenting users and understanding specific behaviors more accurately.
  • Integrations
    Smartlook integrates with various third-party tools like Google Analytics, Slack, and others, providing a more versatile analytical environment.
  • Session Recordings
    Smartlook provides detailed session recordings for mobile apps, allowing teams to watch real user interactions, see exactly how users navigate through the app, and identify usability issues or friction points in the user experience.
  • Heatmaps for Mobile
    The platform offers touch heatmaps specifically designed for mobile apps, helping teams visualize where users tap, scroll, and interact most frequently, enabling data-driven UI/UX design decisions.
  • Event-Based Analytics
    Smartlook allows you to track custom events and user actions without requiring extensive coding, making it easier to monitor funnels, conversions, and key user behaviors within the mobile app.
  • Crash and Anomaly Detection
    The tool helps identify crashes and anomalies by linking session recordings to error events, enabling developers to see exactly what the user was doing before a crash occurred, which significantly speeds up debugging and issue resolution.

Possible disadvantages of Smartlook

  • Data Privacy Concerns
    Recording user sessions could potentially raise privacy issues if not managed correctly, requiring strict adherence to data protection regulations.
  • Learning Curve
    Even with a user-friendly interface, new users might still encounter a learning curve when trying to utilize all features effectively.
  • Cost
    While offering a free tier, the costs can add up for premium features or advanced usage, which might be a constraint for smaller businesses.
  • Performance Impact
    The presence of session recording scripts can sometimes slow down website performance, affecting the user experience negatively.
  • Limited Free Plan
    The free plan comes with limitations in terms of data retention and the number of sessions that can be recorded, which might not be sufficient for larger businesses or detailed analysis.
  • Privacy and Compliance Concerns
    Capturing session recordings on mobile apps raises significant privacy concerns. Teams must carefully configure data masking and ensure compliance with GDPR, CCPA, and app store privacy policies, which adds complexity to implementation.
  • Data Sampling at Scale
    For apps with high traffic volumes, Smartlook may sample data rather than capturing every session, which means some user interactions could be missed and analytics may not represent the full picture of user behavior.
  • Learning Curve for Advanced Features
    While basic session playback is straightforward, setting up advanced features like custom event tracking, funnel analysis, and proper data filtering requires technical knowledge and time investment, which can slow down initial adoption.

Workable features and specs

  • Ease of Use
    Workable has an intuitive and user-friendly interface that makes it easy for HR professionals and recruiters to navigate and manage job postings, candidate pipelines, and other recruitment activities.
  • Comprehensive Features
    The platform offers a wide range of features including job board integrations, candidate sourcing, assessment tools, collaborative hiring, and analytics, which streamline the entire hiring process.
  • Collaborative Hiring
    Workable provides tools for team collaboration, allowing multiple team members to comment on candidates, rate them, and move them through the hiring pipeline seamlessly.
  • Mobile Access
    Workable includes a mobile-friendly interface and app, enabling recruiters and hiring managers to access candidate information and manage pipelines on the go.
  • Customizable Workflows
    The platform allows for the customization of recruitment workflows to fit the specific needs of different organizations, enhancing flexibility and efficiency.
  • Excellent Customer Support
    Users often praise Workable for its responsive and helpful customer support, which is available to assist with onboarding and troubleshooting.

Possible disadvantages of Workable

  • Pricing
    Workable can be on the expensive side, especially for small businesses or startups. The cost may be a significant investment compared to other more affordable solutions on the market.
  • Learning Curve
    While the platform is generally intuitive, some advanced features may have a learning curve and might require time for new users to fully grasp and utilize.
  • Limited Integrations
    While Workable offers a good number of integrations, it may not always integrate seamlessly with all the tools and systems that some companies are already using, which can limit its utility.
  • Customization Limits
    Although Workable offers customization, some users find that there are still limitations that prevent full tailoring to very specific organizational needs or industry requirements.
  • Dependence on Internet
    As a cloud-based solution, Workable requires a strong and stable internet connection to function optimally. In areas with poor connectivity, this could be a drawback.
  • Feature Overload
    For smaller organizations or those with simpler recruiting needs, the extensive features offered by Workable might be overwhelming and unnecessary.

Analysis of Smartlook

Overall verdict

  • Smartlook is generally well-regarded for its comprehensive analytics capabilities, ease of integration, and intuitive user interface. It offers valuable data and insights that can help businesses enhance their digital platforms. While some users have noted occasional issues with data accuracy or performance, the overall feedback is positive, making it a suitable tool for many organizations.

Why this product is good

  • Smartlook is a digital analytics tool designed for websites and mobile apps to help businesses understand user behavior through features like session recordings, heatmaps, event tracking, and conversion funnels. These functionalities provide insights into user interactions and can help identify areas for optimization, improve user experience, and increase conversion rates.

Recommended for

  • E-commerce businesses looking to understand customer behavior
  • Product managers aiming to optimize user experience
  • Marketers who need to analyze conversion rates and funnels
  • UX/UI designers focused on improving website or app interfaces
  • Businesses seeking to identify and troubleshoot technical issues quickly

Analysis of Workable

Overall verdict

  • Workable is generally considered a good choice for businesses seeking a comprehensive yet user-friendly recruiting solution. Its robust feature set and scalability make it well-suited for various hiring needs, indicating positive reviews from users in terms of functionality and customer support.

Why this product is good

  • Workable is a widely-used recruiting software that is designed to streamline the hiring process for businesses of all sizes. It offers features such as job posting, candidate sourcing, applicant tracking, and collaborative hiring tools. These functionalities help organizations manage recruitment efficiently, reach a broader audience, and improve the candidate experience.

Recommended for

  • Small to medium-sized businesses looking to automate and simplify their recruitment processes.
  • Human resources teams that need a centralized platform to manage all hiring activities.
  • Companies that require scalability in their recruitment tools as they grow.
  • Organizations that value collaboration and communication within hiring teams.

Smartlook videos

Smartlook - Get an insider look

More videos:

  • Review - Join the TurboTax SmartLook Team
  • Review - With TurboTax SmartLook, You're Never Alone

Workable videos

Workable Review

More videos:

  • Review - Workable Walk Through
  • Review - Inbox And Build Review - Bronco Kit #AB3544, Sherman T49 Tracks, Workable
  • Review - Workable Review: Solid System with Lots of Perks
  • Review - Workable Review
  • Review - Workable Review: Is This Recruiting Platform Right for You?
  • Review - Workable Recruiting Software Review | My Usage Experience

Category Popularity

0-100% (relative to Smartlook and Workable)
Web Analytics
100 100%
0% 0
Hiring And Recruitment
0 0%
100% 100
Analytics
100 100%
0% 0
Recruitment
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Smartlook and Workable

Smartlook Reviews

10 Best Mixpanel Alternatives for Product Analytics in 2024
Smartlook is an advanced analytics tool that provides real-time insights into user behaviors and experiences. Understand how users engage with your products, and identify areas for improvement in your customer experience.
Source: clickup.com
11 Hotjar alternatives and competitors in 2024
Another key consideration is that Smartlook provides most of its features on the Pro plan, whereas Hotjar limits features by plan. For example, trend analysis is only available in the Scale planโ€”which starts at $171 per month. When using Smartlook, this functionality is available in all plans.
Source: maze.co
12 Hotjar alternatives for website and mobile app analytics
is the product manager at Smartlook. Martin is enthusiastic about delivering the best possible customer experience. Prior to joining Smartlook as a product manager, he used to work as a consultant for Oracle NetSuite. Martin has a deep professional interest in biometric signing and work digitalization. He is also an NFL enthusiast and likes to enjoy good food (ideally while...
10 Best Hotjar Alternatives & Competitors in 2023
The second Hotjar alternative on our list is Smartlook. As a marketing analytics tool, Smartlook seems to provide its users with session recordings of visitors and allows them to create heatmaps and add events to funnels.
Top 10 CRO Tools to Boost Conversions for Free in 2023
Smartlook is one of the conversion optimization tools that claim to increase traffic rate, and, eventually, your web conversions. It offers key features like event tracking, session replays, heatmaps, and funnels.
Source: aigrow.me

Workable Reviews

  1. AnnaBenjamin
    Clean Hiring Platform That Works Well โ€” If Your Needs Are Simple

    We used Workable to manage hiring across a few open roles, and overall it made the process much more organized than juggling emails and spreadsheets. Posting jobs and tracking candidates in one dashboard helped keep everyone on the same page, especially when multiple people were involved in interviews and feedback.

    Where Workable shines is simplicity. You donโ€™t need much training to get started, and most features are easy to understand. That said, if your hiring process is complex or heavily customized, you might start to feel boxed in. Some advanced reporting and automation options are also locked behind more expensive plans, which may not feel worth it for smaller teams.

    Overall, Workable is a reliable, well-designed hiring tool that does exactly what it promises. Itโ€™s not perfect, but for teams that want a clean and efficient recruiting setup without too much complexity, itโ€™s a solid choice

    ๐Ÿ‘ Pros:    Job posting to multiple boards from one place saves time
    ๐Ÿ‘Ž Cons:    Reporting is basic unless youโ€™re on higher plans

Best Recruitment Software Reviews by Best Reviews
Workable doesnโ€™t offer a free version, but thereโ€™s the possibility to request a live demo of the software with an expert. Its three plans cater to various hiring needs, plus the company provides a 15-day free trial, iOS and Android apps, and award-winning customer support.
Source: bestreviews.net
Best Recruiting Softwares for Small Business
Workable is a cloud-based recruiting software platform that helps businesses of all sizes streamline their hiring processes. Founded in 2012, Workable is headquartered in Boston, Massachusetts, and serves customers in over 100 countries.
22 Best HR Management Software & Tools to Use in 2021
Workable is a cloud-based applicant tracking system. The system an AI-powered search and advertising which provides one-click job posting to 200+ job sites. It has helped over 20,000 companies to hire more than a million perfect candidates for the job.
Source: allthatsaas.com

Social recommendations and mentions

Based on our record, Smartlook should be more popular than Workable. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Smartlook mentions (2)

Workable mentions (1)

What are some alternatives?

When comparing Smartlook and Workable, you can also consider the following products

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Greenhouse - Greenhouse Software makes companies great at hiring.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Breezy.hr - A Modern Hiring Tool for the Entire Team. A uniquely simple, visual hiring tool you and your team will love.

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.

Lever - A modern web app for hiring. Lever is a simple, powerful way to manage lists of candidates during the hiring process.