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Smartlook VS TimeCloud

Compare Smartlook VS TimeCloud and see what are their differences

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Employee Monitoring Software with Screenshots, Internet, Activity and Time Tracking featured
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  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

Smartlook logo Smartlook

Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

TimeCloud logo TimeCloud

Streamline Time Tracking, Scheduling, Job Costing, Forms, Payroll & Compliance
  • Smartlook Landing page
    Landing page //
    2023-08-22

Smartlook is a qualitative analytics solution for web and mobile helping over 250,000 businesses of all sizes and industries answer the โ€œwhysโ€ behind usersโ€™ actions โ€” why do users churn, or why arenโ€™t they using a feature, or why are they skipping onboarding? Now you can eliminate the guesswork.

With a unique feature set, Smartlook gives you a way to finally understand user behavior at the micro level. Always-on visitor recordings show you what every last visitor does on your website or app, and heatmaps give you mass data about where most people click and scroll. Automatic event tracking lets you know how (and how often) your visitors do specific things, while conversion funnels take those events and show you how much success you're having with conversions.

Started in 2016, Smartlook has grown into a complete solution for qualitative analytics, making guesswork a thing of the past. Stop wondering why, and start getting answers today.

Not present

Timecloud simplifies workforce management with powerful, easy-to-use tools designed to save time and improve accuracy. Automate time & attendance tracking using our versatile mobile app (complete with GPS, geofencing, and photo capture options) or choose from advanced biometric time clocks (fingerprint, facial, palm recognition) to eliminate buddy punching.

Key Features & Benefits:

  • Effortless Scheduling & Rostering: Quickly create, manage, and communicate staff schedules with our dedicated Staff Rostering Software. Send shift invites and handle changes with ease.
  • Accurate Time Tracking: Capture exact work hours, automate timesheet creation, and reduce manual data entry errors through reliable Time and Attendance features.
  • Seamless Payroll Integration: Export approved timesheets directly to your payroll system via our Integrations and ensure staff are paid correctly with our Award & EBA calculator.
  • Insightful Job Costing: Assign wages to specific tasks using Job Tracking.
  • Compliance Management: Stay on top of regulations, awards, and H&S requirements with features like geofencing and accurate attendance records.
  • Centralised HR: Manage employee profiles, qualifications, and role-specific permissions all in one place with our Human Resources module.
  • Simplified Leave Management: Handle leave requests and approvals efficiently through the platform and mobile app.

Timecloud helps businesses across various industries (including Construction, Manufacturing, Retail, Healthcare, and Hospitality) reduce administrative burdens, prevent time theft, eliminate costly errors, and manage their teams more effectively.

Smartlook features and specs

  • Comprehensive Analytics
    Smartlook provides detailed insights through session recordings, heatmaps, and event tracking, which helps businesses understand user behavior deeply.
  • User-Friendly Interface
    The platform is easy to navigate, making it accessible for users who may not be experienced with analytics tools.
  • Real-Time Data
    Smartlook offers real-time data monitoring, which allows businesses to promptly identify and address issues as they occur.
  • Cross-Platform Support
    The tool supports web, iOS, and Android platforms, enabling businesses to track user behavior across different devices seamlessly.
  • Advanced Filtering
    Users can apply advanced filters to their data, which helps in segmenting users and understanding specific behaviors more accurately.
  • Integrations
    Smartlook integrates with various third-party tools like Google Analytics, Slack, and others, providing a more versatile analytical environment.
  • Session Recordings
    Smartlook provides detailed session recordings for mobile apps, allowing teams to watch real user interactions, see exactly how users navigate through the app, and identify usability issues or friction points in the user experience.
  • Heatmaps for Mobile
    The platform offers touch heatmaps specifically designed for mobile apps, helping teams visualize where users tap, scroll, and interact most frequently, enabling data-driven UI/UX design decisions.
  • Event-Based Analytics
    Smartlook allows you to track custom events and user actions without requiring extensive coding, making it easier to monitor funnels, conversions, and key user behaviors within the mobile app.
  • Crash and Anomaly Detection
    The tool helps identify crashes and anomalies by linking session recordings to error events, enabling developers to see exactly what the user was doing before a crash occurred, which significantly speeds up debugging and issue resolution.

Possible disadvantages of Smartlook

  • Data Privacy Concerns
    Recording user sessions could potentially raise privacy issues if not managed correctly, requiring strict adherence to data protection regulations.
  • Learning Curve
    Even with a user-friendly interface, new users might still encounter a learning curve when trying to utilize all features effectively.
  • Cost
    While offering a free tier, the costs can add up for premium features or advanced usage, which might be a constraint for smaller businesses.
  • Performance Impact
    The presence of session recording scripts can sometimes slow down website performance, affecting the user experience negatively.
  • Limited Free Plan
    The free plan comes with limitations in terms of data retention and the number of sessions that can be recorded, which might not be sufficient for larger businesses or detailed analysis.
  • Privacy and Compliance Concerns
    Capturing session recordings on mobile apps raises significant privacy concerns. Teams must carefully configure data masking and ensure compliance with GDPR, CCPA, and app store privacy policies, which adds complexity to implementation.
  • Data Sampling at Scale
    For apps with high traffic volumes, Smartlook may sample data rather than capturing every session, which means some user interactions could be missed and analytics may not represent the full picture of user behavior.
  • Learning Curve for Advanced Features
    While basic session playback is straightforward, setting up advanced features like custom event tracking, funnel analysis, and proper data filtering requires technical knowledge and time investment, which can slow down initial adoption.

TimeCloud features and specs

  • User-Friendly Interface
    TimeCloud features a straightforward and intuitive interface that makes it easy for users to navigate and utilize its functionalities without a steep learning curve.
  • Comprehensive Time Tracking
    The platform offers robust time tracking capabilities that help businesses monitor employee work hours accurately and efficiently.
  • Integration Capabilities
    TimeCloud can integrate seamlessly with other business tools like payroll systems and project management software, enhancing workflow automation.
  • Cloud-Based Accessibility
    Being a cloud-based platform, TimeCloud allows users to access their accounts and data from anywhere, providing flexibility for remote work environments.
  • Detailed Reporting
    The system provides comprehensive reporting features that allow businesses to generate detailed reports to track productivity and allocation of resources.

Analysis of Smartlook

Overall verdict

  • Smartlook is generally well-regarded for its comprehensive analytics capabilities, ease of integration, and intuitive user interface. It offers valuable data and insights that can help businesses enhance their digital platforms. While some users have noted occasional issues with data accuracy or performance, the overall feedback is positive, making it a suitable tool for many organizations.

Why this product is good

  • Smartlook is a digital analytics tool designed for websites and mobile apps to help businesses understand user behavior through features like session recordings, heatmaps, event tracking, and conversion funnels. These functionalities provide insights into user interactions and can help identify areas for optimization, improve user experience, and increase conversion rates.

Recommended for

  • E-commerce businesses looking to understand customer behavior
  • Product managers aiming to optimize user experience
  • Marketers who need to analyze conversion rates and funnels
  • UX/UI designers focused on improving website or app interfaces
  • Businesses seeking to identify and troubleshoot technical issues quickly

Smartlook videos

+ Add

Smartlook - Get an insider look

More videos:

  • Review - Join the TurboTax SmartLook Team
  • Review - With TurboTax SmartLook, You're Never Alone

TimeCloud videos

+ Add

Timecloud Workforce Management Software | Time Clock, Job Tracking, Staff Roster, Forms, Human Resources, Awards, Payroll

Category Popularity

0-100% (relative to Smartlook and TimeCloud)

Smartlook

TimeCloud

Web Analytics
100 100%
Web Analytics
0% 0
Time Tracking
0 0%
Time Tracking
100% 100
Analytics
100 100%
Analytics
0% 0
Workforce Management
0 0%
Workforce Management
100% 100

Questions & Answers

As answered by people managing Smartlook and TimeCloud.

What makes your product unique?

TimeCloud's answer:

Timecloud is unique because it combines time and attendance, staff rostering, job costing, HR, worksite health & safety, compliance tracking, digital forms and payroll in one platform, then pairs that with biometric time clocks and a mobile app. It is built for AU and NZ employers, with support for Awards and EBAs, local implementation, and optional data residency in NZ, AU, or the US.

Why should a person choose your product over its competitors?

TimeCloud's answer:

Timecloud gives businesses one connected workflow from clock-in to payroll, instead of forcing them to juggle separate tools, spreadsheets, and manual imports. That means less double entry, fewer pay errors, stronger compliance, better labour visibility, and more secure data capture across mobile, biometric, payroll, and ERP-connected workflows.

How would you describe the primary audience of your product?

TimeCloud's answer:

Timecloud is built for AU and NZ employers with hourly, shift-based, or site-based teams who need accurate time capture, compliance, and labour cost visibility. It is especially well suited to construction, manufacturing, warehousing and logistics, agriculture, aged care and healthcare, retail, hospitality, and trades.

What's the story behind your product?

TimeCloud's answer:

The public story behind Timecloud is simple: it exists to replace paper timesheets, spreadsheets, and disconnected payroll processes with one system that is easier to run and easier to trust. The platform is positioned around helping practical businesses capture time accurately, control labour costs, stay compliant, and manage rostering, job costing, HR, and payroll workflows in one place.

Which are the primary technologies used for building your product?

TimeCloud's answer:

Publicly, Timecloud is positioned as a cloud workforce management platform spanning web software, mobile apps, biometric time clocks, and a REST API, with integrations into payroll, ERP, and related business systems. Its security and infrastructure layer includes MFA, SSO, TLS 1.2+, encryption at rest, multi-region backups, and regional data residency options.

Who are some of the biggest customers of your product?

TimeCloud's answer:

Just a few examples of Timecloud's larger customers include: Marriott, DB Breweries, Sime Darby, My Food Bag, Steel & Tube, ITM, Air Rarotonga, Fastway Couriers, Ziwi

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Smartlook and TimeCloud

Smartlook Reviews

10 Best Mixpanel Alternatives for Product Analytics in 2024
Smartlook is an advanced analytics tool that provides real-time insights into user behaviors and experiences. Understand how users engage with your products, and identify areas for improvement in your customer experience.
Source: clickup.com
11 Hotjar alternatives and competitors in 2024
Another key consideration is that Smartlook provides most of its features on the Pro plan, whereas Hotjar limits features by plan. For example, trend analysis is only available in the Scale planโ€”which starts at $171 per month. When using Smartlook, this functionality is available in all plans.
Source: maze.co
12 Hotjar alternatives for website and mobile app analytics
is the product manager at Smartlook. Martin is enthusiastic about delivering the best possible customer experience. Prior to joining Smartlook as a product manager, he used to work as a consultant for Oracle NetSuite. Martin has a deep professional interest in biometric signing and work digitalization. He is also an NFL enthusiast and likes to enjoy good food (ideally while...
Source: www.smartlook.com
10 Best Hotjar Alternatives & Competitors in 2023
The second Hotjar alternative on our list is Smartlook. As a marketing analytics tool, Smartlook seems to provide its users with session recordings of visitors and allows them to create heatmaps and add events to funnels.
Source: www.socialpros.co
Top 10 CRO Tools to Boost Conversions for Free in 2023
Smartlook is one of the conversion optimization tools that claim to increase traffic rate, and, eventually, your web conversions. It offers key features like event tracking, session replays, heatmaps, and funnels.
Source: aigrow.me

TimeCloud Reviews

We have no reviews of TimeCloud yet.
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Social recommendations and mentions

Based on our record, Smartlook seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Smartlook mentions (2)

TimeCloud mentions (0)

We have not tracked any mentions of TimeCloud yet. Tracking of TimeCloud recommendations started around Mar 2021.

What are some alternatives?

When comparing Smartlook and TimeCloud, you can also consider the following products

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Deputy - Deputy is a software for employee scheduling, time and attendance and communication management.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Connecteam - Connecteam offers multi-functional team collaboration mobile application for companies that manage on-the-go teams.

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.

RosterMate - RosterMate is NZ's leading workforce management software for shift-based businesses. Simplify staff scheduling, time tracking & rostering.

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