Software Alternatives, Accelerators & Startups

Smartlook VS Decodo

Compare Smartlook VS Decodo and see what are their differences

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Smartlook logo Smartlook

Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Decodo logo Decodo

Decodo is perhaps the most user-friendly way to access local data anywhere. It has global coverage with 195 locations, offers more than 55M residential proxies worldwide and a great deal of scraping solutions.
  • Smartlook Landing page
    Landing page //
    2023-08-22

Smartlook is a qualitative analytics solution for web and mobile helping over 250,000 businesses of all sizes and industries answer the โ€œwhysโ€ behind usersโ€™ actions โ€” why do users churn, or why arenโ€™t they using a feature, or why are they skipping onboarding? Now you can eliminate the guesswork.

With a unique feature set, Smartlook gives you a way to finally understand user behavior at the micro level. Always-on visitor recordings show you what every last visitor does on your website or app, and heatmaps give you mass data about where most people click and scroll. Automatic event tracking lets you know how (and how often) your visitors do specific things, while conversion funnels take those events and show you how much success you're having with conversions.

Started in 2016, Smartlook has grown into a complete solution for qualitative analytics, making guesswork a thing of the past. Stop wondering why, and start getting answers today.

  • Decodo Landing page
    Landing page //
    2022-08-26

Decodo has been a promising proxy provider since its first days in 2018. They offer a wide selection of proxies (residential, shared and private datacenter proxies) and three full-stack scraping APIs with 100% success rates and a no-code scraper. It has an easy-to-use dashboard, public API, and flexible payment methods. Being awarded for its consumer-centric approach, Decodo continues to look for ways to make public data gathering as simple and accessible to everyone as possible.

The key things Decodo offers for you:

  • 55M+ high-quality residential IPs with an average speed of <0.5 sec.

  • Global coverage โ€“ target 195+ locations, including cities and 50 US states.

  • Pay As You Go option - $3.5 per 1GB.

  • 500K+ shared and dedicated datacenter IPs.

  • Unlimited connections and threads.

  • Full anonymity and security.

  • Smart Wallet for easy payment management.

  • Fantastic 24/7 support with 40s average response time.

  • User-friendly dashboard with a quick and easy proxy setup.

  • Detailed documentation and an informative blog.

  • A bunch of free tools with any plan subscription.

  • Free trial for all products..

Smartlook features and specs

  • Comprehensive Analytics
    Smartlook provides detailed insights through session recordings, heatmaps, and event tracking, which helps businesses understand user behavior deeply.
  • User-Friendly Interface
    The platform is easy to navigate, making it accessible for users who may not be experienced with analytics tools.
  • Real-Time Data
    Smartlook offers real-time data monitoring, which allows businesses to promptly identify and address issues as they occur.
  • Cross-Platform Support
    The tool supports web, iOS, and Android platforms, enabling businesses to track user behavior across different devices seamlessly.
  • Advanced Filtering
    Users can apply advanced filters to their data, which helps in segmenting users and understanding specific behaviors more accurately.
  • Integrations
    Smartlook integrates with various third-party tools like Google Analytics, Slack, and others, providing a more versatile analytical environment.
  • Session Recordings
    Smartlook provides detailed session recordings for mobile apps, allowing teams to watch real user interactions, see exactly how users navigate through the app, and identify usability issues or friction points in the user experience.
  • Heatmaps for Mobile
    The platform offers touch heatmaps specifically designed for mobile apps, helping teams visualize where users tap, scroll, and interact most frequently, enabling data-driven UI/UX design decisions.
  • Event-Based Analytics
    Smartlook allows you to track custom events and user actions without requiring extensive coding, making it easier to monitor funnels, conversions, and key user behaviors within the mobile app.
  • Crash and Anomaly Detection
    The tool helps identify crashes and anomalies by linking session recordings to error events, enabling developers to see exactly what the user was doing before a crash occurred, which significantly speeds up debugging and issue resolution.

Possible disadvantages of Smartlook

  • Data Privacy Concerns
    Recording user sessions could potentially raise privacy issues if not managed correctly, requiring strict adherence to data protection regulations.
  • Learning Curve
    Even with a user-friendly interface, new users might still encounter a learning curve when trying to utilize all features effectively.
  • Cost
    While offering a free tier, the costs can add up for premium features or advanced usage, which might be a constraint for smaller businesses.
  • Performance Impact
    The presence of session recording scripts can sometimes slow down website performance, affecting the user experience negatively.
  • Limited Free Plan
    The free plan comes with limitations in terms of data retention and the number of sessions that can be recorded, which might not be sufficient for larger businesses or detailed analysis.
  • Privacy and Compliance Concerns
    Capturing session recordings on mobile apps raises significant privacy concerns. Teams must carefully configure data masking and ensure compliance with GDPR, CCPA, and app store privacy policies, which adds complexity to implementation.
  • Data Sampling at Scale
    For apps with high traffic volumes, Smartlook may sample data rather than capturing every session, which means some user interactions could be missed and analytics may not represent the full picture of user behavior.
  • Learning Curve for Advanced Features
    While basic session playback is straightforward, setting up advanced features like custom event tracking, funnel analysis, and proper data filtering requires technical knowledge and time investment, which can slow down initial adoption.

Decodo features and specs

  • Large Proxy Pool
    Smartproxy offers a vast pool of residential and data center proxies, which expands the choice and decreases the chance of IP bans.
  • User-friendly Dashboard
    The service provides an intuitive and easy-to-use dashboard, making it simple for users to manage their proxies and monitor usage.
  • High Anonymity
    Smartproxy ensures high levels of anonymity and privacy, useful for activities requiring discreetness like web scraping.
  • Global Coverage
    With proxies available in numerous locations worldwide, users can access geographically restricted content or conduct broad market research.
  • 24/7 Customer Support
    Their customer support is available around the clock, offering reliable and prompt assistance to users via live chat and email.
  • Flexible Pricing Plans
    Smartproxy provides a range of pricing plans catering to different needs and budgets, including pay-as-you-go options.

Possible disadvantages of Decodo

  • Higher Cost for Premium Plans
    While they do offer flexible pricing, the more advanced plans can be expensive, making them less accessible for smaller businesses or individual users.
  • Usage Limitations
    There are bandwidth limitations depending on the plan you choose, which can be restrictive for tasks requiring large data transfers.
  • Shared Proxies
    Some of the proxies are shared, which can potentially slow down connection speeds or lead to IP bans if other users abuse the service.
  • No Free Trials
    Smartproxy does not offer a free trial, which could deter potential customers who are unwilling to commit without trying the service first.
  • Learning Curve for Advanced Features
    Utilizing some of the more sophisticated functionalities might require a learning curve, especially for users not familiar with proxy services.

Analysis of Smartlook

Overall verdict

  • Smartlook is generally well-regarded for its comprehensive analytics capabilities, ease of integration, and intuitive user interface. It offers valuable data and insights that can help businesses enhance their digital platforms. While some users have noted occasional issues with data accuracy or performance, the overall feedback is positive, making it a suitable tool for many organizations.

Why this product is good

  • Smartlook is a digital analytics tool designed for websites and mobile apps to help businesses understand user behavior through features like session recordings, heatmaps, event tracking, and conversion funnels. These functionalities provide insights into user interactions and can help identify areas for optimization, improve user experience, and increase conversion rates.

Recommended for

  • E-commerce businesses looking to understand customer behavior
  • Product managers aiming to optimize user experience
  • Marketers who need to analyze conversion rates and funnels
  • UX/UI designers focused on improving website or app interfaces
  • Businesses seeking to identify and troubleshoot technical issues quickly

Analysis of Decodo

Overall verdict

  • Smartproxy is generally well-regarded in the proxy service industry. It is recommended for those who need reliable and efficient proxy solutions with a balance of cost and performance. However, like any service, itโ€™s important for users to assess their specific needs and test the platform to ensure it meets their requirements.

Why this product is good

  • Smartproxy is considered a good proxy service provider due to its extensive network of residential IP addresses, competitive pricing, and high success rates for web scraping and bypassing geo-restrictions. The service offers user-friendly management tools and responsive customer support, making it suitable for both beginners and advanced users. Additionally, Smartproxy places a strong emphasis on security and privacy, which are crucial factors for many users.

Recommended for

  • Web scraping professionals
  • SEO specialists
  • Businesses looking to bypass geo-restrictions
  • Users concerned with online privacy and security
  • Data miners needing reliable residential proxies

Smartlook videos

Smartlook - Get an insider look

More videos:

  • Review - Join the TurboTax SmartLook Team
  • Review - With TurboTax SmartLook, You&#39;re Never Alone

Decodo videos

Residential rotating proxies. Why choose Smartproxy?

More videos:

  • Tutorial - Smartproxy review &amp; How to smartproxy
  • Review - Proxies for Scraping
  • Tutorial - How to Start Using Smartproxy
  • Review - Smartproxy Review 2023: Best Price To Value Proxies
  • Review - IPFighter| Review Smartproxy
  • Review - DECODO Review 2025 (Ex-Smartproxy) | Still the BEST Proxy?
  • Review - Decodo Review 2025 (former Smartproxy) | FULL Review of new features!

Category Popularity

0-100% (relative to Smartlook and Decodo)
Web Analytics
100 100%
0% 0
Proxy
0 0%
100% 100
Analytics
100 100%
0% 0
Residential Proxies
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Smartlook and Decodo

Smartlook Reviews

10 Best Mixpanel Alternatives for Product Analytics in 2024
Smartlook is an advanced analytics tool that provides real-time insights into user behaviors and experiences. Understand how users engage with your products, and identify areas for improvement in your customer experience.
Source: clickup.com
11 Hotjar alternatives and competitors in 2024
Another key consideration is that Smartlook provides most of its features on the Pro plan, whereas Hotjar limits features by plan. For example, trend analysis is only available in the Scale planโ€”which starts at $171 per month. When using Smartlook, this functionality is available in all plans.
Source: maze.co
12 Hotjar alternatives for website and mobile app analytics
is the product manager at Smartlook. Martin is enthusiastic about delivering the best possible customer experience. Prior to joining Smartlook as a product manager, he used to work as a consultant for Oracle NetSuite. Martin has a deep professional interest in biometric signing and work digitalization. He is also an NFL enthusiast and likes to enjoy good food (ideally while...
10 Best Hotjar Alternatives & Competitors in 2023
The second Hotjar alternative on our list is Smartlook. As a marketing analytics tool, Smartlook seems to provide its users with session recordings of visitors and allows them to create heatmaps and add events to funnels.
Top 10 CRO Tools to Boost Conversions for Free in 2023
Smartlook is one of the conversion optimization tools that claim to increase traffic rate, and, eventually, your web conversions. It offers key features like event tracking, session replays, heatmaps, and funnels.
Source: aigrow.me

Decodo Reviews

  1. Vladyslav
    ยท Backend Developer at KittenProperties ยท
    Very good quality

    Residential proxy is quite good. High success rate with their proxies even though it is quite expensive

    ๐Ÿ Competitors: NetNut.io
    ๐Ÿ‘Ž Cons:    Expensive
  2. CPAScraping
    ยท Working at CPA Scraping ยท
    My Review of Smartproxy Service

    Smartproxy, in my experience, is a solid choice for heavy-duty web scraping tasks. Been using it for bulk data mining. Their proxy pool's massive โ€“ good for avoiding blocks and captchas. Speed's decent, uptime mostly consistent. Setup? Straightforward. But yeah, pricing's a bit on the higher side, especially for large-scale operations. Overall, Smartproxy delivers, especially for those heavy scraping needs.

    ๐Ÿ‘ Pros:    Ip diversity|Quick data access|Minimal downtime|User-friendly interface:
    ๐Ÿ‘Ž Cons:    Pricey|Some geo-restrictions.|Ometimes slow response.

Proxy Service Awards 2024
After all these years, we still canโ€™t find a provider that combines mid-market rates, premium-grade performance, and newbie-friendly user experience as well as Smartproxy. You can get proxies that work effectively as well or better than enterprise providers, without investing thousands of dollars to reach their bulk rates. The plans start at single digits, but even then you...
Source: proxyway.com
OxyProxy vs. Smartproxy: A Detailed Comparison
Set of Services Provided by Smartproxy Service TypeDescriptionResidential ProxiesOffers IP addresses from real residential connections, ideal for high anonymity and avoiding blocks.Data Center ProxiesProvides faster speeds, suitable for tasks requiring high-speed connections.Rotating ProxiesAutomatically rotates IP addresses, enhancing anonymity and reducing the risk of...
Source: oxyproxy.pro
Top 10 Alternatives to Bright Data (formerly Luminati Proxy Networks)
The proxy pool is one of the cleanest as it is regularly being updated. Currently, it has over 5 million residential IP addresses sourced from many locations. As stated earlier, Soax is affordable even though its pricing model is the same with both Smartproxy and Bright Data โ€“ bandwidth-based. Just like Smartproxy, all you need to use the Soax service is a minimum of $75.
17 BEST Residential Proxies to Buy in 2022 (Cheap & Premium)
Smartproxy offers both residential and datacenter proxies, but their residential ones have the best features. Unlike most other residential proxy providers, Smartproxy focuses solely on providing the best residential IPs to businesses.
Source: earthweb.com
10 Best Free Online Proxy Server List of 2022 [VERIFIED]
Smartproxy offers a residential proxy network with 40M+ IPs. It offers the solutions of data center proxies, search engine proxies, etc. Chrome proxy extension will help you with accessing the localized content. Proxy address generator provides the facility of exporting the proxy list for any software.

Social recommendations and mentions

Based on our record, Decodo should be more popular than Smartlook. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Smartlook mentions (2)

Decodo mentions (6)

  • Best Amazon Scraper APIs To Check Out in 2024
    Smarproxy is another proxy provider that offers a dedicated section for scraping e-commerce platforms including Amazon. Their Amazon API is known for its speed and quality and can be used just with a simple POST request. - Source: dev.to / about 2 years ago
  • Basic Web Browser with Electron +APIS
    Smartproxy: Offers residential proxies with support for HTTP(S) and SOCKS5. It is known for its high success rate and 24/7 technical support. Smartproxy provides a balance between price and performance, making it accessible to less experienced users (Smartproxy). - Source: dev.to / about 2 years ago
  • Cheap Residential Proxy: Affordable and Reliable Proxy Service for Anonymous Browsing
    For instance, imagine you are conducting market research and need to scrape data from various websites for analysis. By using a residential proxy service like anyip.io or Smart Proxy, you can ensure that your scraping activities are secure and undetectable while maintaining anonymity. Additionally, these services effortlessly handle throttling of threads and swiftly manage captchas. Source: over 2 years ago
  • Proxy for Instagram: What is It and How to Get It?
    Smartproxy Rotating residential IPs for multi-accounting. Large rotating residential proxy pool, 195+ countries, no subnets, an easy setup process. The IPs are from both desktop and mobile devices. Different tools for IG automation and affordable price plans ($75/5 GB ($15/GB). However the residential IPs are still P2P, so you have sticky sessions up to 30 min and then proxies rotate. - Source: dev.to / over 3 years ago
  • Smartproxy Review
    Smartproxy is one of the latest rotating residential proxy services to hit the market. Smartproxy offers its users immense features and functionality at affordable rates. If youโ€™re looking for a long-term proxy service to stick to, itโ€™s worth looking at Smartproxyโ€™s unique offerings. - Source: dev.to / about 5 years ago
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What are some alternatives?

When comparing Smartlook and Decodo, you can also consider the following products

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Bright Data - World's largest proxy service with a residential proxy network of 72M IPs worldwide and proxy management interface for zero coding.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Oxylabs - A web intelligence collection platform and premium proxy provider, enabling companies of all sizes to utilize the power of big data.

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.

IPRoyal - At IPRoyal, we offer premium proxy servers, including residential, datacenter, ISP, and mobile proxies.