Software Alternatives, Accelerators & Startups
Register | Login

Smartlook VS Cloudways

Compare Smartlook VS Cloudways and see what are their differences

BusinessXray
Automated 60-second forensic business auditing pipeline powered by OpenAI Nano AI. Built for consultants and analysts. featured
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.
Contents:
  1. ยป Base Details
  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

Smartlook logo Smartlook

Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Cloudways logo Cloudways

Cloudways is a managed hosting platform for PHP based application including WordPress, Magento, WooCommerce or a custom-built site.Experience fast performance, reliability, security with 24/7 support.
  • Smartlook Landing page
    Landing page //
    2023-08-22

Smartlook is a qualitative analytics solution for web and mobile helping over 250,000 businesses of all sizes and industries answer the โ€œwhysโ€ behind usersโ€™ actions โ€” why do users churn, or why arenโ€™t they using a feature, or why are they skipping onboarding? Now you can eliminate the guesswork.

With a unique feature set, Smartlook gives you a way to finally understand user behavior at the micro level. Always-on visitor recordings show you what every last visitor does on your website or app, and heatmaps give you mass data about where most people click and scroll. Automatic event tracking lets you know how (and how often) your visitors do specific things, while conversion funnels take those events and show you how much success you're having with conversions.

Started in 2016, Smartlook has grown into a complete solution for qualitative analytics, making guesswork a thing of the past. Stop wondering why, and start getting answers today.

  • Cloudways Landing page
    Landing page //
    2021-08-23

Cloudways is built for speed, flexibility, and simplicity. Experience 65% faster performance with our new NGINX stack and let Cloudways Copilot save time on hosting maintenance. Host unlimited websites on a single plan with no visitor limits, and scale effortlessly with five leading cloud providers โ€” DigitalOcean, Vultr, Linode, AWS, and Google Cloud. Enjoy pay-as-you-go pricing, 24/7 expert human support, and complete freedom to grow your business without the usual hosting restrictions.

BFCM Deal 2025 - Promo Code: BFCM5050 - Offer: 50% off for 3 months + 50 free migrations - Add-ons: 50% off for 3 months on all app-level add-ons (Malware, Cloudflare, Rackspace, Elastic, DNS Made Easy) and the Advanced Support add-on - Validity: 12th November to 5th December, 2025 - Link: https://platform.cloudways.com/signup?coupon=BFCM5050

Smartlook

Website
smartlook.com
Pricing URL
Official Smartlook Pricing
$ Details
freemium
Platforms
-
Release Date
2016 January
Startup details
Country
Czech Republic
State
Jihomoravsky kraj
City
Brno
Founder(s)
Dusan Kmet
Employees
10 - 19
Edit details

Cloudways

Website
cloudways.com
Pricing URL
Official Cloudways Pricing
$ Details
Free Trial $10.0 / Monthly
Platforms
PHP Laravel Wordpress Magento Woocomerce More..
Release Date
2012 October
Edit details

Smartlook features and specs

  • Comprehensive Analytics
    Smartlook provides detailed insights through session recordings, heatmaps, and event tracking, which helps businesses understand user behavior deeply.
  • User-Friendly Interface
    The platform is easy to navigate, making it accessible for users who may not be experienced with analytics tools.
  • Real-Time Data
    Smartlook offers real-time data monitoring, which allows businesses to promptly identify and address issues as they occur.
  • Cross-Platform Support
    The tool supports web, iOS, and Android platforms, enabling businesses to track user behavior across different devices seamlessly.
  • Advanced Filtering
    Users can apply advanced filters to their data, which helps in segmenting users and understanding specific behaviors more accurately.
  • Integrations
    Smartlook integrates with various third-party tools like Google Analytics, Slack, and others, providing a more versatile analytical environment.
  • Session Recordings
    Smartlook provides detailed session recordings for mobile apps, allowing teams to watch real user interactions, see exactly how users navigate through the app, and identify usability issues or friction points in the user experience.
  • Heatmaps for Mobile
    The platform offers touch heatmaps specifically designed for mobile apps, helping teams visualize where users tap, scroll, and interact most frequently, enabling data-driven UI/UX design decisions.
  • Event-Based Analytics
    Smartlook allows you to track custom events and user actions without requiring extensive coding, making it easier to monitor funnels, conversions, and key user behaviors within the mobile app.
  • Crash and Anomaly Detection
    The tool helps identify crashes and anomalies by linking session recordings to error events, enabling developers to see exactly what the user was doing before a crash occurred, which significantly speeds up debugging and issue resolution.

Possible disadvantages of Smartlook

  • Data Privacy Concerns
    Recording user sessions could potentially raise privacy issues if not managed correctly, requiring strict adherence to data protection regulations.
  • Learning Curve
    Even with a user-friendly interface, new users might still encounter a learning curve when trying to utilize all features effectively.
  • Cost
    While offering a free tier, the costs can add up for premium features or advanced usage, which might be a constraint for smaller businesses.
  • Performance Impact
    The presence of session recording scripts can sometimes slow down website performance, affecting the user experience negatively.
  • Limited Free Plan
    The free plan comes with limitations in terms of data retention and the number of sessions that can be recorded, which might not be sufficient for larger businesses or detailed analysis.
  • Privacy and Compliance Concerns
    Capturing session recordings on mobile apps raises significant privacy concerns. Teams must carefully configure data masking and ensure compliance with GDPR, CCPA, and app store privacy policies, which adds complexity to implementation.
  • Data Sampling at Scale
    For apps with high traffic volumes, Smartlook may sample data rather than capturing every session, which means some user interactions could be missed and analytics may not represent the full picture of user behavior.
  • Learning Curve for Advanced Features
    While basic session playback is straightforward, setting up advanced features like custom event tracking, funnel analysis, and proper data filtering requires technical knowledge and time investment, which can slow down initial adoption.

Cloudways features and specs

  • Scale of Resources
  • Staging Environment
  • Restore Server and Apps
  • Github deployment
  • 1-Click Free SSL Installation
  • Multiple PHP Versions
  • Pay as you go

Analysis of Smartlook

Overall verdict

  • Smartlook is generally well-regarded for its comprehensive analytics capabilities, ease of integration, and intuitive user interface. It offers valuable data and insights that can help businesses enhance their digital platforms. While some users have noted occasional issues with data accuracy or performance, the overall feedback is positive, making it a suitable tool for many organizations.

Why this product is good

  • Smartlook is a digital analytics tool designed for websites and mobile apps to help businesses understand user behavior through features like session recordings, heatmaps, event tracking, and conversion funnels. These functionalities provide insights into user interactions and can help identify areas for optimization, improve user experience, and increase conversion rates.

Recommended for

  • E-commerce businesses looking to understand customer behavior
  • Product managers aiming to optimize user experience
  • Marketers who need to analyze conversion rates and funnels
  • UX/UI designers focused on improving website or app interfaces
  • Businesses seeking to identify and troubleshoot technical issues quickly

Analysis of Cloudways

Overall verdict

  • Cloudways is considered a strong option for those seeking managed hosting solutions that are both powerful and adaptable. It stands out due to its competency in handling different cloud platforms and ease of use, making it a notable choice for small to medium-sized businesses that seek efficient and scalable web hosting services.

Why this product is good

  • Cloudways is often praised for its flexibility and managed hosting services, which cater to various needs, such as developers who prefer a platform that supports multiple cloud infrastructures. It offers features like automated backups, managed security, staging areas for testing changes, and reliable customer support. Users appreciate its performance optimization and scalability, which are crucial for websites with varying traffic demands.

Recommended for

    Cloudways is recommended for developers, digital agencies, small to medium-sized businesses, and anyone looking for a balance between control and management in cloud hosting. It's particularly suited for users who require the flexibility to choose their cloud provider without managing the underlying server infrastructure directly.

Smartlook videos

+ Add

Smartlook - Get an insider look

More videos:

  • Review - Join the TurboTax SmartLook Team
  • Review - With TurboTax SmartLook, You're Never Alone

Cloudways videos

+ Add

Cloudways Review 2 Years Later & Cloudways Setup Tutorial - WordPress Cloud Hosting Provider

More videos:

  • Tutorial - How to Host a Laravel Project On Cloudways
  • Review - ๐Ÿ‘‰CloudWays Review 2023 | Watch This Before Buying!
  • Review - I Found my DREAM WordPress Host! | Cloudways Review
  • Review - Cloudways Review - Is Cloudways Worth It?

Category Popularity

0-100% (relative to Smartlook and Cloudways)

Smartlook

Cloudways

Web Analytics
100 100%
Web Analytics
0% 0
Web Hosting
0 0%
Web Hosting
100% 100
Analytics
100 100%
Analytics
0% 0
Cloud Hosting
0 0%
Cloud Hosting
100% 100

User comments

Share your experience with using Smartlook and Cloudways. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Smartlook and Cloudways

Smartlook Reviews

10 Best Mixpanel Alternatives for Product Analytics in 2024
Smartlook is an advanced analytics tool that provides real-time insights into user behaviors and experiences. Understand how users engage with your products, and identify areas for improvement in your customer experience.
Source: clickup.com
11 Hotjar alternatives and competitors in 2024
Another key consideration is that Smartlook provides most of its features on the Pro plan, whereas Hotjar limits features by plan. For example, trend analysis is only available in the Scale planโ€”which starts at $171 per month. When using Smartlook, this functionality is available in all plans.
Source: maze.co
12 Hotjar alternatives for website and mobile app analytics
is the product manager at Smartlook. Martin is enthusiastic about delivering the best possible customer experience. Prior to joining Smartlook as a product manager, he used to work as a consultant for Oracle NetSuite. Martin has a deep professional interest in biometric signing and work digitalization. He is also an NFL enthusiast and likes to enjoy good food (ideally while...
Source: www.smartlook.com
10 Best Hotjar Alternatives & Competitors in 2023
The second Hotjar alternative on our list is Smartlook. As a marketing analytics tool, Smartlook seems to provide its users with session recordings of visitors and allows them to create heatmaps and add events to funnels.
Source: www.socialpros.co
Top 10 CRO Tools to Boost Conversions for Free in 2023
Smartlook is one of the conversion optimization tools that claim to increase traffic rate, and, eventually, your web conversions. It offers key features like event tracking, session replays, heatmaps, and funnels.
Source: aigrow.me

Cloudways Reviews

  1. Rahul sharma
    ยท Admin at Well cloud hosting ยท
    Cloudways has better uptime and speed

    Cloudways is amazing for non-techie, clean interface, better support & features are up to mark. who has good knowledge of coding, better would be to go directly and host your application on AWS or google cloud it saves a lot of money.

    ๐Ÿ Competitors: A2Hosting, InMotion Hosting, Vultr
    ๐Ÿ‘ Pros:    Easy user interface|Easy to scale|Better uptime
    ๐Ÿ‘Ž Cons:    No email hosting|No root access
9 Best SiteGround Alternatives 2024 {#1 is Most Voted}
Greengeeks, DomainRacer A2hosting and Cloudways are the hostings that are voted by making users as top 3 affordable siteground alternatives.
Source: www.bloggingqna.com
9 Best SSD Web Hosting Providers Of 2024
If you want to buy Cloud SSD hosting, you may use a special discount through the Cloudways Discount Code. You can use the basic DigitalOcean plan free for 3 months.
Source: www.wpglossy.com
Top 5 Best Ubuntu VPS Providers for 2024
Overview and Unique Selling Points CloudWays stands out for its managed cloud hosting services, providing ease of use without sacrificing power or flexibility. The platform offers Ubuntu support along with a custom PHP stack optimized for performance. Partnering with five IaaS providers, including DigitalOcean and Google Cloud, CloudWays ensures a reliable and scalable...
Source: www.ubuntu-server.com
7 High-Performance VM Hosting Companies To Get In 2024
Talking about the features, Cloudways only uses SSD hosting for reliable performance. Furthermore, you can enjoy a dedicated environment that will help you maximize server and app performance. Moreover, it uses PHP 7 servers, which are HTTP/2 enabled, to help increase the speed of communication between the web servers and clients.
Source: www.wpglossy.com
Best European Web Hosting Companies โ€“ A Quick View
Cloudways has gained userโ€™s trust and support by offering optimum performance, security, reliability, and speed. You may check its exceptional characteristics through my detailed Cloudways review.
Source: www.wpglossy.com

Social recommendations and mentions

Based on our record, Smartlook seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Smartlook mentions (2)

Cloudways mentions (0)

We have not tracked any mentions of Cloudways yet. Tracking of Cloudways recommendations started around Mar 2021.

What are some alternatives?

When comparing Smartlook and Cloudways, you can also consider the following products

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

DigitalOcean - Simplifying cloud hosting. Deploy an SSD cloud server in 55 seconds.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Kinsta - Fast, secure, and feature-rich managed hosting for WordPress on next-generation cloud infrastructure, secured by Cloudflare.

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.

A2Hosting - Need Fast, Reliable Web Hosting? A2 Hosting Is The Leader In Optimized Hosting For Any Need! Try Our Hosting Service Today!

Loading...