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Simpro VS Keeping

Compare Simpro VS Keeping and see what are their differences

Simpro

AI-first field service management software for the trades.

Rating
0 reviews
Pricing
Paid
Promote on VibeVoted
Alternatives Is it good?
Keeping

Turns Google Workspace Into Your Team’s Help Desk

Rating
0 reviews
Pricing
Paid Free trial
Promote on VibeVoted
Alternatives Is it good?
InboxAgent
InboxAgent uses AI to read your shared mailboxes, like info@ and sales@, plus everyone's own inbox, on Microsoft 365, Gmail, Zoho Mail or IMAP. It finds the sales leads and gives each an owner on a board. Never sends from your mailbox. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Field Service Management popularity
100% vs 0%
alternatives listed
186 vs 89

Base details

Website, pricing, platforms and company facts side by side.

Simpro
Keeping
Website simprogroup.com keeping.com
Pricing
Paid Official pricing
Paid Free trial Official pricing
Company Startup from the United States · 500 - 999 employees · 2002 Startup from the United States · 1 - 9 employees · 2020
Listed in
Field Management Field Management Software Field Service Management Field Staff Management Software Preventive Maintenance HVAC Software Electrical Fire Inspection Software Plumbing And Middleware +6
Help Desk Customer Support Customer Service Help Desk And Ticketing Shared Inbox For Gmail Team Email Management Collaborative Email Platform Customer Support Tool For Gmail Productivity Automation SaaS +8

About Simpro and Keeping

In their own words, as submitted to SaaSHub.

Simpro
Keeping

Simpro is a global AI-first field service management software platform for residential and commercial trade businesses. Led by Chairman and CEO Fred Voccola, Simpro helps trade contractors and field service companies manage the full job lifecycle, including estimating, quoting, scheduling,...

Read more about Simpro

Keeping is a shared inbox and helpdesk tool that lives inside Gmail, turning a shared mailbox like support@company(dot)com into a collaborative workspace where customer emails become trackable tickets with assignments, statuses, tags, and collision detection. It adds helpdesk power (templates,...

Read more about Keeping

Features and specs

What each product offers, as listed by its team.

Simpro 6 features
Keeping 6 features
  • Field Service Management
    Manage jobs, projects, assets, customers, reporting, inventory, and field operations from one connected system.
  • Job Management
    Support the job lifecycle from estimating and quoting through scheduling, dispatch, mobile work, documentation, invoicing, and payments.
  • Scheduling and Dispatch
    Schedule work, dispatch technicians, and coordinate office-to-field operations for residential and commercial trades.
  • Asset Maintenance
    Manage site and asset history, maintenance work, and service documentation for field service teams.
  • Reporting and Business Intelligence
    Track operational visibility across jobs, projects, assets, customers, cash flow, reporting, and profitability.
  • Mobile Field Work
    Give field teams mobile access to job details, site and asset history, timesheets, quotes, and field documentation.
  • Shared Inbox
    Collaborate on your shared inbox from Gmail
  • Automated Workflows
    Tag, assign, and process email automatically
  • Lives in Gmail
    No extra tabs or apps to learn
  • Unlimited Mailboxes
    Add as many shared mailboxes as you like for free
  • Powerful Analytics
    Track first response time, volume, and measure your team
  • Collision Detection
    Never answer the same email twice

Analysis

An editorial look at what each product does well and who it suits.

Simpro
Keeping

Overall verdict

  • Overall, simPRO is a strong choice for businesses looking for an end-to-end operations management solution, particularly those in industries that require efficient scheduling and job management.

Why this product is good

  • simPRO is considered good due to its comprehensive suite of features designed for service, project, and maintenance management. It offers functionalities such as job costing, scheduling, invoicing, and reporting, which streamline operations for businesses, especially in the field service and construction industries. The platform is appreciated for its user-friendly interface, integration capabilities, and robust customer support.

Recommended for

  • Field service companies
  • Construction businesses
  • Electrical and plumbing contractors
  • Maintenance management teams
  • Project managers seeking comprehensive management tools

No analysis of Keeping yet.

Videos

Walkthroughs and reviews on video.

Simpro 6 videos + Add
Keeping 2 videos + Add

What is Field Service Management Software? | Simpro

More videos

  • - RAIN Is Here | A Message from Simpro's CEO | After the Lightning Comes the Rain
  • - Simpro Lightning: The AI Operating Platform for the Trades
  • - Simpro Review: Great Customer Service
  • - Simpro Mobile
  • - Simpro Features | Tips and Hacks for Beginners

DROP 2025 REVIEW | Keeping the Shot INTERESTING!

More videos

  • - I hate it, I'm keeping it. SMSL PL200T CD transport review.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Simpro
Keeping
100% 100%
Field Service Management
0% 0%
0% 0%
Customer Support
100% 100%
100% 100%
Work Management
0% 0%
0% 0%
Help Desk
100% 100%

Questions & Answers

As answered by people managing Simpro and Keeping.

What makes your product unique?

Simpro's answer

Simpro combines field service management, job management, project management, asset maintenance, reporting, invoicing, scheduling, dispatching, and mobile field tools in one connected system for the trades. It is positioned as an AI-first operating system for residential and commercial trade businesses, with Simpro Lightning using AI agents, field data, and business intelligence to help reduce admin, protect margins, and scale operations.

Why should a person choose your product over its competitors?

Simpro's answer

Choose Simpro if you need an end-to-end field service platform built for trade contractors rather than a generic work-management tool. Simpro supports estimating, quoting, scheduling, dispatching, mobile work, job documentation, asset maintenance, invoicing, payments, reporting, business intelligence, customer engagement, and operational growth.

How would you describe the primary audience of your product?

Simpro's answer

Simpro is built for residential and commercial trade contractors, field service companies, technicians, office teams, operations leaders, and business owners. Core industries include electrical, fire protection, HVAC, plumbing, security, commercial service, residential service, project work, and asset maintenance.

Keeping's answer:

Small and medium sized businesses

What's the story behind your product?

Simpro's answer

Simpro was founded in 2002 after an electrical business owner and a software engineering student set out to build software that worked for the trades in the field and in the office. Today, Simpro is a global AI-first operating system and field service management software platform, led by Chairman and CEO Fred Voccola, and is part of the Simpro Group portfolio with AroFlo, BigChange, and ClockShark.

Keeping's answer:

Keeping was built to help teams manage customer support without leaving Gmail. It brings the structure of a help desk to shared inboxes, making it easier to assign, track, and respond to customer emails as a team.

Which are the primary technologies used for building your product?

Simpro's answer

Simpro is a SaaS field service management platform built around connected job, project, asset, customer, reporting, inventory, and field operations workflows. Current product positioning centers on AI agents, field data, business intelligence, mobile field work, scheduling and dispatch, and operational reporting for trade businesses.

Keeping's answer:

Built in GCP (Google Cloud), with React, Elixir, and Phoenix.

User comments

Share your experience with using Simpro and Keeping. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Simpro no reviews yet
Keeping no reviews yet

Alternatives to Simpro and Keeping

When comparing Simpro and Keeping, you can also consider the following products.

  • Tradify

    Tradify is a Job Management software for the trade contractor it can track every job from quote to invoice, helps to stay on top of workflow by tracking the jobs and team at all times.

    Compare Tradify to Simpro or Keeping:

    Tradify vs Simpro Tradify vs Keeping
  • HelpScout

    Help Scout is a simple, straightforward way to provide excellent support

    Compare HelpScout to Simpro or Keeping:

    HelpScout vs Simpro HelpScout vs Keeping
  • ServiceM8

    ServiceM8 (Service Mate) is cloud software that allows you to manage any service business. Manage jobs, produce mobile quotes and invoices on the go. Get Control.

    Compare ServiceM8 to Simpro or Keeping:

    ServiceM8 vs Simpro ServiceM8 vs Keeping
  • Hiver

    The modern AI customer service platform

    Compare Hiver to Simpro or Keeping:

    Hiver vs Simpro Hiver vs Keeping
  • Jobber

    Jobber’s field service scheduling software and app is the best way to organize your service business. Quote, schedule, invoice, and get paid—all in one place. Our easy-to-use app powers your sales, operations, and customer service.

    Compare Jobber to Simpro or Keeping:

    Jobber vs Simpro Jobber vs Keeping
  • Freshdesk

    Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    Compare Freshdesk to Simpro or Keeping:

    Freshdesk vs Simpro Freshdesk vs Keeping
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