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RingCentral VS Ringside

Compare RingCentral VS Ringside and see what are their differences

RingCentral

RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

RingCentral Landing page
Rating
0 reviews
Pricing
Open source Freemium Free trial $19.99 / Monthly (All-in-One Phone, Team Messaging, and Video Conferencing.)
Alternatives Is it good?
Ringside

Power dialler for HubSpot with live AI coaching. Dial from the record, transcribe both sides live, log the call in one click.

Ringside Press Call on a HubSpot contact and Ringside opens with the number filled in and a pre-call brief built from the record.
Rating
0 reviews
Pricing
Paid Free trial $49 / Monthly (Starter, per user, $39 billed annually)
Alternatives Is it good?
Kechie
Kechie Inventory Management sponsored

Which is more popular?

Based on our record, RingCentral seems to be more popular. It has been mentioned 3 times since March 2021.

social mentions
3 vs 0
VoIP popularity
100% vs 0%
alternatives listed
240+ vs 10

Base details

Website, pricing, platforms and company facts side by side.

RingCentral
Ringside
Website ringcentral.com ringsidecoach.com
Pricing
Open source Freemium Free trial $19.99 / Monthly (All-in-One Phone, Team Messaging, and Video Conferencing.) Official pricing
Paid Free trial $49 / Monthly (Starter, per user, $39 billed annually) Official pricing
Company Startup from the United States Startup from the United Kingdom · 1 - 9 employees · 2026
Listed in
Communication VoIP Cloud Contact Center Online Meetings Team Collaboration Web And Video Conferencing Enterprise Communication +4
Auto Dialer Sales Enablement Call Management Call Center Software Communication Cloud Contact Center Sales Sales Tools Sales Intelligence AI Sales Automation +8

About RingCentral and Ringside

In their own words, as submitted to SaaSHub.

RingCentral
Ringside

We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it...

Read more about RingCentral

Ringside is a power dialler for HubSpot with real-time AI coaching. Reps dial from the contact record, from HubSpot's universal call remote, or from the Ringside dashboard on a desktop or phone browser. Ringside rings the rep's own handset first, then bridges the prospect. From the dashboard a...

Read more about Ringside

Features and specs

What each product offers, as listed by its team.

RingCentral 5 features
Ringside 4 features
  • Comprehensive Features
    RingCentral offers a wide range of features, including voice, video, messaging, and collaboration tools, making it a one-stop solution for communication needs.
  • Scalability
    The platform is highly scalable, allowing businesses of all sizes to adapt the service to their needs without compromising on functionality or performance.
  • Easy Integration
    RingCentral seamlessly integrates with numerous third-party applications like Google Workspace, Microsoft 365, and Salesforce, enhancing overall productivity.
  • Reliable Uptime
    RingCentral offers a robust and reliable service with high uptime, ensuring that communication channels are consistently available.
  • User-friendly Interface
    The platform is designed with an intuitive and user-friendly interface, making it easy for users to navigate and manage their communication needs.

Possible disadvantages

  • Cost
    RingCentral's pricing can be higher compared to other communication platforms, which might be a concern for smaller businesses on a tight budget.
  • Complex Setup
    Despite its user-friendly interface, the initial setup and configuration can be complex for users who are not tech-savvy.
  • Customer Support
    Some users have reported that customer support can be slow and not always helpful, which can be problematic in resolving urgent issues.
  • Limited Customization
    While RingCentral offers a lot of features, there is limited scope for customization to tailor the service exactly to unique business needs.
  • Occasional Performance Issues
    Users have occasionally experienced glitches and performance issues, particularly during peak usage times.
  • One-click dial from HubSpot
    Dial from the contact record or HubSpot's universal call remote, with a pre-call brief built from the record.
  • Power dialler
    Point Ringside at a HubSpot list and it dials each prospect in turn while the rep's line stays held.
  • Live AI coaching
    Both sides transcribe live and the coach scores the call against MEDDIC, SPIN, BANT or your own framework.
  • One-click call logging
    Pick an outcome and the summary, action items and full transcript land on the HubSpot contact timeline.

Analysis

An editorial look at what each product does well and who it suits.

RingCentral
Ringside

Overall verdict

  • Overall, RingCentral is a reputable and effective communication platform that meets the needs of modern businesses looking for an all-in-one solution. While it may be more expensive than some alternatives, the range of features and overall performance justify the cost for many users.

Why this product is good

  • RingCentral is considered a solid choice for cloud-based communication solutions due to its comprehensive suite of features that include voice, video, messaging, and collaboration tools. The platform is known for its reliability, scalability, and ease of integration with other business applications. Users appreciate its intuitive interface and strong customer support, making it suitable for businesses of various sizes.

Recommended for

    RingCentral is particularly recommended for small to large businesses seeking an integrated communication and collaboration platform. It is ideal for companies with remote teams who require a reliable, unified system that supports mobile and desktop use. Additionally, businesses looking for advanced features like video conferencing, call center management, and CRM integrations will find RingCentral highly beneficial.

No analysis of Ringside yet.

Videos

Walkthroughs and reviews on video.

RingCentral 2 videos + Add
Ringside 1 video + Add

RingCentral Review: Getting Started Demo & Tutorial

More videos

  • Review - RingCentral VOIP Phone System Review 2020 - RingCentral reviews 2020

Ringside for HubSpot: power dialler with live AI coaching

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
RingCentral
Ringside
100% 100%
VoIP
0% 0%
0% 0%
Call Management
100% 100%
100% 100%
Communication
0% 0%
0% 0%
Sales Enablement
100% 100%

Questions & Answers

As answered by people managing RingCentral and Ringside.

What makes your product unique?

Ringside's answer:

Ringside runs inside HubSpot rather than beside it. A rep presses Call on a contact record, Ringside rings the rep's own handset and bridges the prospect, and both sides of the conversation transcribe live while a coach scores it against MEDDIC, SPIN, BANT or a framework you write yourself. Pick an outcome and the call, an AI summary, action items and the full transcript are written back onto the HubSpot contact. Point it at a HubSpot list and it power-dials that list, holding the rep's line between prospects.

Why should a person choose your product over its competitors?

Ringside's answer:

Most diallers log that a call happened and stop there, and most conversation intelligence tools only review the call after it ends. Ringside does both in one pass: it dials from the HubSpot record or power-dials a HubSpot list, coaches the rep while the call is running, and writes the outcome, summary, action items and transcript back to the contact timeline. Setup is an OAuth connect to your portal, so there is no second CRM to keep in sync and no list export.

How would you describe the primary audience of your product?

Ringside's answer:

SMB and mid-market outbound sales teams that run on HubSpot: SDRs and AEs making the calls, the managers who review them, and the RevOps lead who wants every call, transcript and outcome on the contact record. Teams of one to fifty reps get the most out of it.

What's the story behind your product?

Ringside's answer:

Ringside started from four asks by a RevOps design partner: one-click dial from the HubSpot record, dialling from a phone, recording and transcription pushed back into the record, and HubSpot segments turned into a dialler queue on desktop and mobile. Those four asks are still what the product is built around, which is why it lives in HubSpot rather than asking a team to work somewhere else during the call.

User comments

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

RingCentral no reviews yet
Ringside no reviews yet

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We have no reviews of Ringside yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

RingCentral 3 mentions
Ringside 0 mentions
  • Small Business help
    Systems like 8x8/RingCentral/Vonage or even Voip.ms might be ideal for you. Source: almost 5 years ago
  • Which international call tracking software ?
    I saw www.calltrackingmetrics.com ; ringcentral.com ; twilio.com ; Zadarma. At this moment it seems that calltrackingmetrics seems to be the first solution I would try because they put in front of their ads the fact to track with google... Source: about 5 years ago
  • Business Phone Number: Need Help
    I use unitelvoice.com. It works fine has an app and can forward to my cell number. Used to use ringcentral.com it was fine when it worked but support was crap. Source: over 5 years ago

Tracking Ringside since Sep 2026.

Alternatives to RingCentral and Ringside

When comparing RingCentral and Ringside, you can also consider the following products.

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