Software Alternatives, Accelerators & Startups

Raspberry Pi VS Zendesk

Compare Raspberry Pi VS Zendesk and see what are their differences

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Raspberry Pi logo Raspberry Pi

The Raspberry Pi is a tiny and affordable computer that you can use to learn programming through fun, practical projects. Join the global Raspberry Pi community.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Raspberry Pi Landing page
    Landing page //
    2021-12-28
  • Zendesk Landing page
    Landing page //
    2024-05-06

Raspberry Pi features and specs

  • Affordability
    Raspberry Pi devices are very cost-effective, typically priced between $5 to $75, making them accessible for a wide range of users.
  • Size and Portability
    The compact size of a Raspberry Pi makes it easy to integrate into various projects and conducive to portable applications.
  • Versatility
    Raspberry Pi can be used for a multitude of applications ranging from educational purposes to complex IoT projects, media centers, and more.
  • Community Support
    With a large and active community, extensive documentation, and numerous tutorials available, support is readily accessible for troubleshooting and project ideas.
  • Educational Tool
    Raspberry Pi is widely used in education for teaching programming, electronics, and computer science concepts in a hands-on manner.
  • Energy Efficiency
    The Raspberry Pi consumes relatively low power, which makes it an excellent choice for always-on applications and energy-conscious users.

Possible disadvantages of Raspberry Pi

  • Limited Performance
    Despite improvements in newer models, Raspberry Pi devices still have limitations in processing power compared to full-fledged computers, which can be a bottleneck for intensive applications.
  • Storage Constraints
    The usage of micro SD cards for storage can be a limitation in terms of both speed and capacity, compared to traditional hard drives or SSDs.
  • Peripheral Dependency
    To fully utilize a Raspberry Pi, additional peripherals like keyboards, mice, monitors, and power supplies are needed, which can complicate setups and add to the overall cost.
  • Connectivity Limitations
    Though equipped with various connectivity options, the number of USB ports and network interfaces may be limited, imposing restrictions on connected devices.
  • No Built-in Real-Time Clock
    Raspberry Pi lacks a built-in real-time clock (RTC), requiring an additional RTC module for applications that need to keep track of time when powered off.
  • Software Compatibility
    Certain software and applications are not optimized for the ARM architecture of the Raspberry Pi, potentially limiting the available software and compatibility with x86 applications.

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

Analysis of Raspberry Pi

Overall verdict

  • Raspberry Pi is generally considered a good option for hobbyists, educators, and prototypers due to its affordability and extensive community support. It is an excellent tool for learning programming, electronics, and computer science concepts.

Why this product is good

  • Raspberry Pi devices are praised for their affordability, versatility, and support from a large community. They are popular for educational purposes, DIY electronics projects, and even for use as low-cost servers or media centers. The Raspberry Pi Foundation also provides robust documentation and a wide range of tutorials that make it accessible to users of all skill levels.

Recommended for

  • Students and educators looking to teach or learn computing and programming skills.
  • Hobbyists and DIY enthusiasts interested in electronics and project building.
  • Developers looking to prototype IoT devices and small computing solutions.
  • Anyone needing a low-cost, energy-efficient computer for basic tasks.

Analysis of Zendesk

Overall verdict

  • Zendesk is generally regarded as a good choice for businesses seeking to improve their customer service operations. It offers a comprehensive suite of tools that cater to the needs of customer support teams, allowing for efficient and effective service delivery. However, as with any platform, it may have a learning curve and can be more costly compared to some basic options, so it's essential to assess its fit for your specific business needs.

Why this product is good

  • Zendesk is considered a strong customer support platform due to its robust features, including ticket management, automation capabilities, and integration options with various business applications. It provides a user-friendly interface, scalability for growing businesses, and performance analytics that help improve customer service efficiency. Additionally, it offers tools for self-service, live chat, and a comprehensive help center, making it a versatile solution for businesses of varying sizes.

Recommended for

    Zendesk is recommended for small to large businesses that need a scalable and comprehensive customer support solution. It is especially beneficial for organizations looking to integrate customer support with existing systems, those needing detailed reporting and analytics, and companies seeking to provide multi-channel support including email, live chat, and social media interactions.

Raspberry Pi videos

Can a Raspberry Pi 4 be used as a Desktop PC - Full test and review

More videos:

  • Review - Raspberry Pi 4 8GB Review: Should you buy it?
  • Review - The Raspberry Pi 4 Is A Gaming Beast

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Raspberry Pi and Zendesk)
Electronics
100 100%
0% 0
Customer Support
0 0%
100% 100
Operating Systems
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Raspberry Pi and Zendesk

Raspberry Pi Reviews

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Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Raspberry Pi should be more popular than Zendesk. It has been mentiond 23 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Raspberry Pi mentions (23)

  • INFJ wanting to gift an INTP for his birthday
    INTPs are often very good at tinkering and programming so anything from http://raspberrypi.org will be a winner! They’ve got every budget covered from tiny computers for $5 all the way up to the accessories which can be bought on the websites linked on there that’ll turn your pi into a robot or sensor kit or anything really. Source: almost 2 years ago
  • Help getting my image working?
    The only thing I can get to boot on any of the 3 boards is the newest pi4 OS image on raspberrypi.org. Source: over 2 years ago
  • Help with 12 year old girl who would like to learn coding.
    Https://raspberrypi.org lots of FOSS tools and fun projects for beginners. Source: over 2 years ago
  • Please report scalpers and price-gougers
    Sure. Do what Adafruit, Sparkfun, Pihut, and the others linked from raspberrypi.org do. Source: over 2 years ago
  • Raspberry Pi CEO Eben Upton says that he expects the inventory situation to improve over time and to be completely resolved within 12 months.
    It seems disgusting when you open raspberrypi.org and be presented with slogans like "teach, learn, make" and pictures of kids learning and playing around with the boards when it was obvious what the priority was for the company (spoiler: not those kids in the pictures). Source: over 2 years ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 3 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 3 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
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What are some alternatives?

When comparing Raspberry Pi and Zendesk, you can also consider the following products

Orange Pi - It’s an open-source single-board computer. It can run Android 4.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Odroid - The Odroid is a series of single-board computers and tablet computers created by Hardkernel Co.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Banana Pi - Banana Pi is a single-board computer made in China. It can run Android, Ubuntu and Debian.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!