Freshdesk
Zendesk
LiveAgent
Intercom
HelpScout
Zoho Desk
Salesforce Service Cloud
Front
Raspberry Pi
Orange Pi
Banana Pi
Odroid
Robo Wunderkind
Arduino TRE
Minnow Board
Kano
Freshdesk Raspberry PiFreshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Raspberry Pi should be more popular than Freshdesk. It has been mentiond 23 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 1 year ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 1 year ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 2 years ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 2 years ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 3 years ago
INTPs are often very good at tinkering and programming so anything from http://raspberrypi.org will be a winner! They’ve got every budget covered from tiny computers for $5 all the way up to the accessories which can be bought on the websites linked on there that’ll turn your pi into a robot or sensor kit or anything really. Source: almost 2 years ago
The only thing I can get to boot on any of the 3 boards is the newest pi4 OS image on raspberrypi.org. Source: over 2 years ago
Https://raspberrypi.org lots of FOSS tools and fun projects for beginners. Source: over 2 years ago
Sure. Do what Adafruit, Sparkfun, Pihut, and the others linked from raspberrypi.org do. Source: over 2 years ago
It seems disgusting when you open raspberrypi.org and be presented with slogans like "teach, learn, make" and pictures of kids learning and playing around with the boards when it was obvious what the priority was for the company (spoiler: not those kids in the pictures). Source: over 2 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Orange Pi - It’s an open-source single-board computer. It can run Android 4.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Banana Pi - Banana Pi is a single-board computer made in China. It can run Android, Ubuntu and Debian.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Odroid - The Odroid is a series of single-board computers and tablet computers created by Hardkernel Co.