Pubble
Mentimeter
Sli.do
DISQUS
Poll Everywhere
Pigeonhole Live
UserVoice
Vevox
LiveAgent
Freshdesk
Zendesk
Intercom
HelpScout
Zoho Desk
Salesforce Service Cloud
LiveChat
Pubble is a real-time audience engagement platform built for newsrooms, sports media, publishers and event teams. It embeds moderated live Q&A, live blogs, polls, match centers and audience feedback directly on your own website โ branded, SSO-connected and working alongside your existing CMS, so engagement stays on your platform instead of social media. Editors run recurring reader Q&A sessions, cover breaking news and election nights as live feeds with media embeds, and power second-screen match coverage with live scores and fan reactions. AI-assisted moderation filters profanity and spam in real time, and the platform supports tens of thousands of concurrent participants per event. The Washington Post uses Pubble for live journalism; Microsoft has run large-scale events on it, including Build and Ignite. Audiences participate in the browser on any device โ no app to install.
LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
Pubble LiveAgentLiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.
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Pubble's answer
Pubble runs audience engagement on your own website, under your own brand - not in a third-party app or on social media. Live Q&A, live blogs, polls and match centers share one moderation and analytics backbone, connect to your existing accounts via SSO, and work alongside your CMS. AI-assisted moderation keeps sessions safe at the scale of election nights and major sports coverage - tens of thousands of concurrent participants - and audiences join in the browser with nothing to install.
LiveAgent's answer:
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
Pubble's answer
Most audience-interaction tools are built around meetings and presentations - slides, workshops, in-room voting. Pubble is built for media and event teams engaging audiences on their own websites: newsrooms running reader Q&As and election-night live blogs, sports media powering second-screen match coverage, event teams embedding participation into their own pages. If the engagement should live on your site, keep your branding, connect to your subscriber accounts and survive very large concurrent audiences, that's the case for Pubble. The Washington Post uses it for live journalism, and Microsoft has run large-scale events on it, including Build and Ignite.
LiveAgent's answer:
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
Pubble's answer
Newsrooms, publishers, sports media and broadcasters, plus event teams - conferences, universities and corporate events. Teams whose audience is on their own website and who want participation there, rather than on social media or in a separate app.
LiveAgent's answer:
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
Pubble's answer
Pubble was founded in Ireland in 2012 and began as a Q&A widget for websites. Working with newsrooms and event teams pointed to the deeper need: audience participation at scale during live moments. Pubble evolved into a real-time audience engagement platform - live Q&A, live blogs, polls and match centers - used for election nights, major sports coverage and live journalism at The Washington Post, and for Microsoft events including Build and Ignite.
LiveAgent's answer:
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
LiveAgent's answer:
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
Pubble's answer
LiveAgent's answer:
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The automation features and omnichannel integration have elevated team productivity and customer satisfactionโa must-have for scaling tech-driven businesses.
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Sli.do - Slido is the ultimate Q&A and polling platform for live and virtual meetings and events. It offers interactive Q&A, live polls and insights about your audience.
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