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Mentimeter VS LiveAgent

Compare Mentimeter VS LiveAgent and see what are their differences

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Mentimeter logo Mentimeter

a web-based polling tool for workshops, conferences & events

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Mentimeter Landing page
    Landing page //
    2023-09-19
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Mentimeter

Website
mentimeter.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
2014 January
Startup details
Country
Sweden
State
Stockholms Lan
City
Stockholm
Founder(s)
Henrik Fräsén
Employees
100 - 249
Edit details

LiveAgent

Website
liveagent.com
Pricing URL
Official LiveAgent Pricing
$ Details
freemium $9.0 / Monthly (Small)
Platforms
Browser Android iOS
Release Date
2004 June
Edit details

Mentimeter features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Mentimeter videos

+ Add

5 Ways to use Mentimeter to Engage and Interact with Students

More videos:

  • Tutorial - Mentimeter Tutorial - Create your first Mentimeter presentation
  • Review - Mentimeter for interactive teaching | Recorded Webinar from Mentimeter

LiveAgent videos

+ Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Mentimeter and LiveAgent)

Mentimeter

LiveAgent

Polls And Quizzes
100 100%
Polls And Quizzes
0% 0
Customer Support
0 0%
Customer Support
100% 100
Realtime Feedback
100 100%
Realtime Feedback
0% 0
Help Desk
0 0%
Help Desk
100% 100

Questions and Answers

As answered by people managing Mentimeter and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using Mentimeter and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Mentimeter and LiveAgent

Mentimeter Reviews

Live Polling: Free guide + Top 7 Live Poll Tools
Turn your presentations into interactive experiences using Mentimeter. Generate word clouds based on your audience’s impressions, conduct quiz competitions, or ask your audience to vote with this live poll tool that helps you easily collaborate with your audience.
Source: www.questionpro.com
10 Best Poll Everywhere Alternatives (with Free Trials + Pricing)
Mentimeter makes it simple to create and share beautiful, interactive presentations. What’s more, its Mentimote feature lets you turn your smartphone into a presentation remote control. You can switch between slides and moderate audience questions with this. So, what else can you do with this Poll Everywhere alternative?
Source: surveysparrow.com
The 6 Best Free PowerPoint Alternatives in 2022
If Google Slides has inherited the Web 1.0 legacy of PowerPoint, it is Mentimeter that is doing something new and pioneering the presentation tool of Web 2.0, where the speaker is no longer the sole focus and emphasis is instead placed on audience participation. Interaction, engagement, and inclusion are no longer an occasional novelty but are becoming an expectation in...
Source: www.mentimeter.com
Best Q&A Presentation Tools for Presenters
If you are looking for an advanced audience response system, Mentimeter might just be the right tool for you. You can create and conduct polls online with Mentimeter and make use of a range of handy polling options to engage your audience using polls, dual axis, scales, open ended questions, etc. Learn more about Mentimeter.
Source: www.free-power-point-templates.com
Real-time Audience Polling: 13 Best Tools to Use During a Presentation
Mentimeter is another audience response system that allows presenters to create polls using open ended or multiple choice questions. Polls can be based on a point-based system. You can also use scales or dual axis to collect feedback from your audience.
Source: www.linkedin.com

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far
10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
Source: blog.hubspot.com
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, Mentimeter seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Mentimeter mentions (2)

  • How to make a long Zoom presentation to an international/interdisciplinary audience engaging
    5 minute breaks, find opportunities to incorporate interactive activities: mentimeter.com, padlet, jamboard, think-pair-share. Source: over 2 years ago
  • Hypothetical advice about honesty
    Nobody else knows you put that answer. Can they trace you? Can they not? The website is mentimeter.com. Source: about 3 years ago

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing Mentimeter and LiveAgent, you can also consider the following products

Sli.do - Slido is the ultimate Q&A and polling platform for live and virtual meetings and events. It offers interactive Q&A, live polls and insights about your audience.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Kahoot! - Kahoot! makes it easy to create, play and share fun learning games in minutes—for any subject, in any language, on any device.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Poll Everywhere - Audience response system that uses mobile phones, twitter, and the web. Responses are displayed in real-time on gorgeous charts in PowerPoint, Keynote, or web browser.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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