Software Alternatives & Reviews

ProWritingAid VS Freshdesk

Compare ProWritingAid VS Freshdesk and see what are their differences

ProWritingAid logo ProWritingAid

For the smarter writer. A grammar checker, style editor, and writing mentor in one package.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
  • ProWritingAid Landing page
    Landing page //
    2023-06-23
  • Freshdesk Landing page
    Landing page //
    2022-01-28

ProWritingAid videos

ProWritingAid Review

More videos:

  • Review - ProWritingAid Premium Review 2020: Is ProWritingAid Worth It
  • Review - Grammarly vs ProWritingAid Review: What's the Best Editing Software?

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to ProWritingAid and Freshdesk)
Writing Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Grammar Checker
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ProWritingAid and Freshdesk

ProWritingAid Reviews

  1. Readable, Quick and Easy to Use

    I've tried other proofreading programs and found them to be very limited. ProWritingAid is the only program I know of that has a built-in grammar checker. Also, the free version has a lot of features that paid versions don't have, so I highly recommend it. This program is great for students who want to improve their writing skills. It's especially helpful for those who write in other languages, because the grammar checker can help you spot errors in your translations.

    ๐Ÿ Competitors: lingux
    ๐Ÿ‘ Pros:    Easy to use|Easy to setup
    ๐Ÿ‘Ž Cons:    Complicated configuration
  2. A great product to help you improve your English

    This software is great for all of my writing projects and I love that I can use it for business and personal. I recommend it for all of my clients who need proofreading and editing help.ย I use this software for all of my writing projects, whether I am proofing my own work or that of my clients. I can use this software to easily check my grammar, spelling, and consistency, and provide feedback. This software helps me to become a better writer!

    ๐Ÿ Competitors: Grammarly, lingux
    ๐Ÿ‘ Pros:    Easy to use|Professional|Word add-on
    ๐Ÿ‘Ž Cons:    Complicated interface|Some dashboards are hard to use

Best AI Proofreader for Non-Native English Speakers: Grammarly, QuillBot, Engram, ProWritingAid, Ginger, Trinka [Updated 2023]
Score: 4/10. The free version of ProWritingAid failed to resolve basic grammar and punctuation issues and advanced structure issues. The resulting sentences are not much of an improvement from the original ones and require further proofreading. None of them would have been produced by a native speaker.
Source: blog.engram.us
10 Best Plagiarism Checkers Software of 2023
โœ“ Itโ€™ll help you learn about your writing. Knowing your own quirks, habits, and common errors helps you become a better writer. Thatโ€™s why ProWritingAid goes beyond great grammar checking.
6 Best AI Grammar Checkers to Correct Mistakes in 2021
ProWritingAid Business โ€“ ProWritingAid Business is an enhanced version of regular ProWritingAid. With this tool, you can create and automate your style guide and collaborate with your teammates with ease. The subscription starts at $16 per month for 2 users and $8 for each extra user seat.
Source: victorytale.com
11 Best Scrivener Alternatives
Compared to Scrivener, the ProWritingAid program is affordably priced, with benefits such as integrations, real-time style and grammar checking, 25 reports, and access to the desktop app. You can also analyze any length of document.
17 Plagiarism-Checking Alternatives to Turnitin
When suggesting how to improve your writing, ProWritingAid offers 20 detailed reports. While live suggestions are offered, those reports allow you to study various ways of making your text more readable and engaging.

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    ๐Ÿ Competitors: HelpScout, Zendesk
    ๐Ÿ‘ Pros:    Straightforward|Free basic plan
    ๐Ÿ‘Ž Cons:    Missing a feature

alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesnโ€™t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. Itโ€™s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Freshdesk is another leading customer service software provider with robust features such as omnichannel service, shared inbox, and chatbots. Launched in 2010, Freshdesk now has more than 50,000 customers, including 7-Eleven, The University of Sydney, and Bridgestone.
Source: krisp.ai
10 Best Call Center Software (December 2022)
Freshdeskโ€™s Contact Center (formerly known as Freshcaller) is built especially for smaller businesses, and it shows in its pricing structure but also in its limitations. To be fair, Freshdesk offers a lot of features even in its low-tier plans. We focused on Freshdesk Omnichannel plans, and the lowest tier gives you all the features in the basic Growth plan, such as voice...
Source: www.forbes.com
Top IT Management Software 2021
Additionally, Freshdesk offers an AI chat option, so your customers and employees help themselves and reduce the time your agents have to spend with them. Their Freddy AI solution delivers automatic and precise answers to questions for faster resolutions. In the knowledge base, Freshdesk provides automatic suggestions to help clients and team members find answers faster.

Social recommendations and mentions

Based on our record, ProWritingAid should be more popular than Freshdesk. It has been mentiond 65 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ProWritingAid mentions (65)

  • The best AI productivity tools in 2024
    ProWritingAid: ProWritingAid ProWritingAid is a comprehensive writing assistant that offers grammar and style checking, as well as tools for improving readability, consistency, and overall writing quality. It provides detailed feedback and suggestions to help users polish their writing. - Source: dev.to / about 2 months ago
  • Ask HN: What side projects landed you a job?
    Back in 2019, I made an advanced MS Word add-in spellchecker that integrates the ProWritingAid API to spot all the errors in an interactive way where you just hover over a misspelled word or an incorrect expression and a popup shows at the mouse pointer's position where you can quickly correct the word with suggestions, or open a task pane on the right side of the active document for more advanced features. The... - Source: Hacker News / 5 months ago
  • How to stop repeating words while writing?
    Other resources I use -- ProWritingAid, my computer built-in Dictionary (it has its own thesaurus tab) and getting a second pair of eyes. Finding a trusted beta helps so much. Source: 10 months ago
  • Author Resources: Tools and Software
    ProWritingAid: Includes all the features of Hemingway, plus much much more. Grammar checking, word echo checking, style checking, passive voice monitoring, etc, etc. ProWritingAid is a really powerful piece of editing software. Honestly, a little too much for some folks, imho. If you do end up picking this one, I'd recommend choosing a few editing features to use- using too many would cut into your author voice,... Source: 10 months ago
  • What program do you use to world build and write your book?
    -->ProWritingAid ($399 lifetime, often has 20%-50% sales, $120/year subscription, has free tier). Source: 11 months ago
View more

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing ProWritingAid and Freshdesk, you can also consider the following products

Grammarly - Clear, effective, mistake-free writing everywhere you type.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Hemingway - Hemingway App makes your writing bold and clear.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

LanguageTool - Free proofreading tool for OpenOffice, LibreOffice, Firefox, and Chrome.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.