Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than LanguageTool. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
You could check for spelling mistakes first with something like https://languagetool.org/de. Source: over 1 year ago
I prefer https://www.deepl.com/ and https://languagetool.org/de might be also helpful. Source: over 1 year ago
I was already used to wiggly lines in my favorite IDE IntelliJ and really missed the spell and grammar check capabilities in other editors especially when writing something in the browser. A colleague told me that IntelliJ is using LanguageTool since I'm pretty satisfied with the analysis inside it. Therefore, I looked around on GitHub for a way of hosting my own LanguageTool server. I came across this... - Source: dev.to / about 2 years ago
Hi. Maybe before posting on r/WriteStreakGerman and getting a proper correction you could check the writing on these sites (LanguageTool, Duden-Mentor), to catch some of the possible errors. Regarding shyness, put anonymity to good use. Source: over 2 years ago
The LanguageTool extension is decent and picks up on a lot of mistakes, but nowhere close to all of them. For example, it will identify if you wrote an article that can never go with a given noun (like "der Auto"), but will not recognize a case error (like using "das Auto" in Dativ). It will also often pick up on things like comma mistakes. Source: over 2 years ago
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