Freshdesk VS Grammarly

Freshdesk Reviews

1. Brian Howard    

   Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Grammarly Reviews

1. Michael Hasty    

   Writer at DRS | about 1 year ago

   Grammarly is a fantastic tool that helps users step up their writing game by providing real-time grammar, spelling, and punctuation corrections. It is designed to help you create polished, professional content and ensure your message is clear and concise. Whether you're a student, professional, or just someone who wants to improve their writing skills, Grammarly has got your back.

   🏁 Competitors: ProWritingAid

   👍 Pros:    Easy to use|Thorough grammar check|Style and tone suggestions|Plagiarism detector

   👎 Cons:    Limited free version|Occasionally misses errors
2. Eleanor Bennett    

   Digital Marketing Specialist at Logit.io | almost 2 years ago
   Love the Google Docs plugin

   Grammarly is the most useful to me for its Google Docs feature that supports me as I create new content. Unfortunately, they seem to provide more context and insights when I am sending an email rather than writing an entire document.

3. Libby O'Neill    

   Writer at DRS | about 2 years ago
   I love this tool because it helps me to understand what's wrong with my writing

   I would highly recommend Grammarly for proofreading. It does a great job of catching a lot of grammar mistakes that other programs miss. You will need to be able to train it to recognise your specific writing style, but once you do it will do a better job than any human proofreader. Grammarly's ability to detect and correct grammar errors and usage issues across multiple documents is really quite impressive. I am currently using it to check over articles before submitting them to various platforms. As a copywriter and writer, it has been a godsend.

   🏁 Competitors: ProWritingAid

   👍 Pros:    Ai|Easy to use|Word add-on

   👎 Cons:    Expensive

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 4 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: 12 months ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Grammarly mentions (84)

• Are these changes really necessary?

  Use Grammarly, the app or the extension. Source: 10 months ago

• 🧰 AI Tools +150 Tools in 6 Categories

  Grammarly - An online writing tool that helps users improve their writing skills and beat writer’s block. I use it everyday…. Source: 10 months ago

• What drives the registration price of domain extensions?

  I asked the question. Response text generated by ChatGPT and corrected by Grammarly.com. Source: 10 months ago

• Prestige-Blinded Questbridge Asian With Barebones Application Learns to Dispel His Myopia (but somehow lucks out)

  I did not have anyone read over my essays. I regret that now, knowing that my application would have cried out for joy if only there were a reader other than grammarly.com and my drowsy midnight self. I also wrote my essay a day before the Questbridge deadline (I think the deadline was Sept 27th?), which is a terrible, TERRIBLE idea. Please do not do things last minute :D. Source: 11 months ago

• Really mad about something stick up on my mouse

  You should use grammarly.com. Your sentences are hard to read in English, although I'm sure you speak great English. Source: 12 months ago