Software Alternatives, Accelerators & Startups

Portmap.io VS Zendesk

Compare Portmap.io VS Zendesk and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Portmap.io logo Portmap.io

Expose your local PC to Internet from behind firewall and without real IP address

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • Portmap.io Landing page
    Landing page //
    2023-06-24
  • Zendesk Landing page
    Landing page //
    2024-05-06

Portmap.io features and specs

  • Ease of Use
    Portmap.io offers a simple interface that makes it easy for users to set up port forwarding without needing advanced networking knowledge.
  • Flexibility
    The service supports multiple tunneling protocols including OpenVPN and SSH, providing versatility depending on user needs.
  • Cost-effective
    Portmap.io offers both free and paid plans, allowing users to choose a service level that fits their budget while still providing essential features.
  • Compatibility
    The service is compatible with various operating systems, making it accessible to a wide range of users.
  • No Need for Static IP
    Users can access their internal services over the internet without requiring a static IP address.

Possible disadvantages of Portmap.io

  • Limited Bandwidth
    The free plan has bandwidth limitations that may not be suitable for high-traffic applications.
  • Security Concerns
    Using port forwarding services can introduce security risks if not properly configured or if the service has vulnerabilities.
  • Reliability
    As with many online services, there can be downtime or maintenance periods which may affect service availability.
  • Dependency on Third-party Service
    Relying on an external service for port forwarding can be a disadvantage if the service experiences issues or discontinues.
  • Configuration Limits
    Advanced users might find the configuration options somewhat limited compared to setting up port forwarding manually on their own networks.

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

Analysis of Portmap.io

Overall verdict

  • Portmap.io is generally considered a good tool for its ease of use, reliability, and features such as SSL support and a user-friendly interface. However, users should be aware of potential security risks when exposing local services to the public internet.

Why this product is good

  • Portmap.io is a popular choice for users looking to expose local servers to the internet without dealing with complex network configurations like port forwarding. It provides a straightforward solution for developers wanting to test, share, or access services remotely.

Recommended for

    Developers, system administrators, and hobbyists who need to access local services remotely or those testing webhooks and other remote internet applications.

Analysis of Zendesk

Overall verdict

  • Zendesk is generally regarded as a good choice for businesses seeking to improve their customer service operations. It offers a comprehensive suite of tools that cater to the needs of customer support teams, allowing for efficient and effective service delivery. However, as with any platform, it may have a learning curve and can be more costly compared to some basic options, so it's essential to assess its fit for your specific business needs.

Why this product is good

  • Zendesk is considered a strong customer support platform due to its robust features, including ticket management, automation capabilities, and integration options with various business applications. It provides a user-friendly interface, scalability for growing businesses, and performance analytics that help improve customer service efficiency. Additionally, it offers tools for self-service, live chat, and a comprehensive help center, making it a versatile solution for businesses of varying sizes.

Recommended for

    Zendesk is recommended for small to large businesses that need a scalable and comprehensive customer support solution. It is especially beneficial for organizations looking to integrate customer support with existing systems, those needing detailed reporting and analytics, and companies seeking to provide multi-channel support including email, live chat, and social media interactions.

Portmap.io videos

Port Forward without Router using portmap.io

More videos:

  • Review - portmap.io portforwarding with Android FUD RAT live practical hindi
  • Review - NJRAT LimeRAT Portmap.io - free port forwarding solution NJRAT LimeRAT

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Portmap.io and Zendesk)
Localhost Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Testing
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Portmap.io and Zendesk

Portmap.io Reviews

  1. WORST SERVICE i ever see

    Did not worked at all. No VPN connections, NO ssh connections... Did not work at all. No option to connect. Not working in my country and "No refund" :(

    I got fooled with such fake service. NOT RECOMMENDING. use ngrok instead. Better for 800% that this

    ๐Ÿ Competitors: Simple Port Forwarding
    ๐Ÿ‘Ž Cons:    Design|Price|Pricing|Ssh|Not working|Fake

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    ๐Ÿ Competitors: HubSpot, Freshdesk
    ๐Ÿ‘Ž Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Portmap.io should be more popular than Zendesk. It has been mentiond 34 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Portmap.io mentions (34)

  • How do hackers hide their ip in reverse shells?
    I once used portmap.io for reverse shell in ethical hacking classes. Source: almost 2 years ago
  • OpenVPNnot working and i dont know what to do
    So I use portmap.io for OpenVPN like I saw in tutorials but I found out it is not working because my ip didn't change when I looked up what my ip was. Source: almost 2 years ago
  • SSH into a personal computer in Jio Network using public IP
    I have a personal computer in the Jio Network at my home and I want to access it using ssh from another network. But in order to port forward my router I am stuck since Jio uses CGNAT if I am not mistaken and there is no use if I portforward. What other solutions do I have? I tried using portmap.io but I couldnt configure ssh in it (I dont want to use openVPN) so what other options do I have? Source: over 2 years ago
  • port forwarding/tunneling
    I'm basically looking for a free version of https://portmap.io/ -- they will do this, but custom domains are $4/month. Source: almost 3 years ago
  • port triggering to replace port forwarding
    I would recommend trying again with port forwarding, or some other solution like this: https://portmap.io/ which is a kind of reverse tunnel made for situations like yours. That site has a free tier which allows a single forward. Source: almost 3 years ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 3 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 3 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. Iโ€™d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
View more

What are some alternatives?

When comparing Portmap.io and Zendesk, you can also consider the following products

ngrok - ngrok enables secure introspectable tunnels to localhost webhook development tool and debugging tool.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

localhost.run - Instantly share your localhost environment!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

sish - An open source serveo/ngrok alternative. HTTP(S)/WS(S)/TCP Tunnels to localhost using only SSH.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!