Software Alternatives, Accelerators & Startups

Pipedrive VS HamaraCRM

Compare Pipedrive VS HamaraCRM and see what are their differences

Pipedrive logo Pipedrive

Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

HamaraCRM logo HamaraCRM

Smart Business Solutions
  • Pipedrive Landing page
    Landing page //
    2024-08-12

Pipedrive is the easy-to-use, #1 user-rated CRM tool. Get more qualified leads and grow your business. Sign up for a 14-day free trial.

  • HamaraCRM Ready for growth
    Ready for growth //
    2025-05-12
  • HamaraCRM Call Center Solution
    Call Center Solution //
    2025-05-12
  • HamaraCRM Smart Business Solution
    Smart Business Solution //
    2025-05-12

Hamara CRM application provides a user-friendly, convenient, adaptable, and well-designed platform for professionals and organizational management. This application helps management to maintain their client details simply with zero effort. It provides many other features using which professionals and management can perform their tasks with a single click.

This application builds good communication between clients, professionals, and management with a complete report on client records and payments.

Hamara CRM is a powerful, user-friendly CRM solution designed for businesses of all sizes. It helps you manage client data, appointments, payments, communication, and supportโ€”all in one place. Ideal for healthcare, sales, and service teams, it offers features like WhatsApp integration, call tracking, analytics, ticketing, HR modules, and multi-location support.

With secure data handling, smart scheduling, and real-time insights, Hamara CRM streamlines your operations and boosts customerย satisfaction.

Pipedrive

$ Details
paid Free Trial $14.0 / Monthly (Essential package)
Platforms
Android iOS Browser Web
Release Date
2011 July
Startup details
Country
United States
State
New York
City
New York
Founder(s)
Martin Henk
Employees
500 - 999

HamaraCRM

Pricing URL
-
$ Details
$12.0 / Monthly
Platforms
Web Platforms, Mobile Android
Release Date
2022 June
Startup details
Country
India
State
Telangana
City
Hyderabad
Founder(s)
Alkapally Komuraiah
Employees
1 - 9

Pipedrive features and specs

  • User-Friendly Interface
    Pipedrive is known for its intuitive and easy-to-navigate interface, making it accessible for users without extensive technical skills.
  • Pipeline Management
    It offers robust pipeline management features that help users visualize their sales processes and track deal progress effortlessly.
  • Customization Options
    Pipedrive allows for extensive customization, enabling users to tailor the CRM to their specific needs, including custom fields and workflow automations.
  • Integration Capabilities
    It integrates with numerous third-party applications like Gmail, Outlook, and Zapier, enhancing its functionality and allowing for seamless data flow.
  • Mobile App
    Pipedrive provides a well-designed mobile app that allows users to manage their sales activities on the go, ensuring productivity from anywhere.

HamaraCRM features and specs

  • Client Management
    Effortlessly manage client or patient records with Hamara CRMโ€™s secure, centralized system. Access details, documents, and history instantly with customizable fields and timelinesโ€”no paperwork needed. Consolidates all client or patient data in a unified dashboard Tracks service history, interactions, and notes Allows secure document upload and access Enables advanced search and filtering across clients
  • Appointment Scheduling
    Make appointment booking stress-free for both staff and clients. Hamara CRM lets you offer feasible time slots, manage staff calendars, and even sync with follow-up modules for smarter scheduling. Displays real-time availability Links with each professionalโ€™s schedule Supports rescheduling and cancellations Sends automated booking confirmations
  • WhatsApp & Call Integration
    Connect directly with your clients. Hamara CRM integrates WhatsApp messaging and telephony to let you engage clients instantly โ€” with templates, call logs, and automation. Sends messages via WhatsApp Logs and tracks call interactions Uses message templates for fast replies Supports Click-to-Call
  • Financial Performance Analytics
    The administrative department can easily track the payment details and modes of payment for clients, facilitating efficient financial management.
  • Meticulous Client Overview
    Professionals using this feature can view each and every detail of a clientโ€™s case history, aiding in comprehensive analysis.
  • Client Data Management
    This feature helps to maintain complete data of the client, ensuring all relevant information is accessible.
  • Client Follow-up
    This feature helps maintain complete data of the clients, making it easy to sort out client data with a particular search.

Analysis of Pipedrive

Overall verdict

  • Overall, Pipedrive is a well-regarded CRM solution especially praised for its ease of use and effectiveness in helping small to medium-sized businesses streamline their sales process.

Why this product is good

  • Pipedrive is often regarded as a good CRM tool because it provides a simple, user-friendly interface that helps sales teams manage leads, track communications, automate repetitive tasks, and analyze data to improve sales processes. It integrates well with other tools and offers customization options to fit various business needs.

Recommended for

    Pipedrive is recommended for small to medium-sized businesses (SMBs) and sales teams seeking a straightforward, affordable, and efficient tool to manage and improve their sales operations. Particularly, it suits teams that prioritize visual sales pipelines and require an easy learning curve.

Pipedrive videos

Pipedrive Review - Sales CRM Tool

More videos:

  • Review - Pipedrive Review: the Good the Bad and the Ugly
  • Review - What's new in 2019 - Pipedrive
  • Tutorial - What is CRM? (Customer Relationship Management)
  • Review - Pipedrive CRM Review 2021
  • Review - Pipedrive is the Best CRM for More Sales
  • Review - Pipedrive CRM Review: Key Features, Pros And Cons, And Alternative Products
  • Review - Pipedrive Review, Pricing and Features

HamaraCRM videos

HamaraCRM Features Overview โ€“ Powerful CRM Software for Clinics, Ayurveda, Homeopathy & Herbal Businesse

Category Popularity

0-100% (relative to Pipedrive and HamaraCRM)
CRM
100 100%
0% 0
Sales
100 100%
0% 0
Business Productivity
0 0%
100% 100
CRM Platforms
99 99%
1% 1

Questions & Answers

As answered by people managing Pipedrive and HamaraCRM.

What makes your product unique?

HamaraCRM's answer:

HamaraCRM is an all-in-one, India-focused CRM that combines client management, healthcare tools, HR, and support systems in one secure and customizable platform. Itโ€™s easy to use, works with WhatsApp and SMS, supports multiple locations, and is available both as a cloud service and self-hosted solution.

Why should a person choose your product over its competitors?

HamaraCRM's answer:

Because HamaraCRM offers everything in one place โ€” client management, appointments, payments, HR, and support โ€” all tailored for Indian businesses. Itโ€™s easy to use, affordable, works with WhatsApp and SMS, and can be customized to fit any industry.

How would you describe the primary audience of your product?

HamaraCRM's answer:

Our primary audience includes Indian clinics, healthcare professionals, small businesses, and service providers who need an easy, all-in-one CRM to manage clients, appointments, payments, staff, and communication โ€” without the complexity or high cost of bigger CRM tools.

What's the story behind your product?

HamaraCRM's answer:

HamaraCRM was born out of a real need faced by small businesses and clinics in India โ€” the need for a simple, affordable, and powerful CRM that understands local workflows. Built by a team with years of experience in software and customer service, it was designed to bring all essential tools like client management, appointments, HR, payments, and communication into one easy platform. โ€œHamaraโ€ means โ€œoursโ€ โ€” and thatโ€™s exactly what this CRM is: made for us, by us.

Which are the primary technologies used for building your product?

HamaraCRM's answer:

HamaraCRM is built using PHP for the backend and MySQL for the database. The frontend uses Bootstrap for responsive design, with AJAX for smooth, reload-free interactions. It also supports integration with APIs for WhatsApp, SMS (MSG91, Twilio), email (SMTP), and secure data handling with encryption.

Who are some of the biggest customers of your product?

HamaraCRM's answer:

HamaraCRM proudly serves a range of trusted clients across healthcare, services, and small business sectors. Some of our prominent customers include leading multi-speciality hospitals, diagnostic centers, and IT service providers in India who rely on us for client management, appointment scheduling, and support automation.

(Note: Specific client names can be shared upon request or with their permission for case studies.)

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Pipedrive and HamaraCRM

Pipedrive Reviews

  1. michelleturner
    ยท Managing Director at Nuvoro Digital ยท
    Pipedrive is sales focused and easy to use

    We adopted Pipedrive for our sales team because we were looking for a CRM that was sales focused and didn't come with all the other unnecessary features and complexity of other solutions. We have been very happy with Pipedrive and our sales team consistently have good things to say about it. More importantly though our sales team do actually add and update the data which had been a problem with our previous CRM which was too complex and cumbersome to get regular useage. The reporting functionality is good too and I can get a clear view on deals and where they are up to.

    ๐Ÿ Competitors: HubSpot CRM, Salesforce Sales Cloud, Zoho CRM
    ๐Ÿ‘ Pros:    Easy to use|Sales first approach|Good reporting options
    ๐Ÿ‘Ž Cons:    Mainly self-service support
  2. Pieter Jan
    ยท Co-founder at Vizito ยท
    The best CRM for our SaaS business

    Pipedrive has made our business much more efficient in following up deals. Keep track of deals, meetings, mails and phone calls all in one place. We can quickly follow up on offers and used Pipedrive's automations and API to integrate our Vizito trials directly into Pipedrive.

    It offers the most flexibility while maintaining an easy-to-use interface and their support is superb!

    Keep up the great work!

    ๐Ÿ Competitors: HubSpot CRM, Teamleader
    ๐Ÿ‘ Pros:    Easy to use|Quick and easy|Stable|Easy integration|Api integration|Rest api|Cost-efficient
  3. jeet998
    ยท Chief Manager at Entab Infotech Pvt Ltd ยท
    Best CRM Software: PipeDrive

    All alternatives are good but we prefer Pipedrive because of its great customization and most fit for company/business development.


Why Weโ€™re Building Mria CRM: The First Truly Native CRM for Jira
Next, we tried going outside the Atlassian ecosystem โ€“ using standalone CRMs like Zoho and Pipedrive. While these platforms were powerful, integrating them with Jira was costly, complex, and prone to syncing issues. We constantly battled data silos, duplicated effort, and poor visibility across systems. What we gained in CRM functionality, we lost in efficiency.
Source: mriacrm.com
Top 9 Best Copper CRM Alternatives for Businesses in 2023
Pipedrive offers a low-cost version for $12.50 per month that excludes the majority of the CRM capabilities that salespeople seek. Users must purchase the $50 version at least in order to run a business.
Source: magenest.com
Top 21 Salesforceโ€™s Competitors and Alternatives
Using Pipedrive, businesses can customize chatbots and web forms and import or export data to and from spreadsheets or another CRM like Salesforce. The solution offers an AI-powered sales mentor for analyzing customer data usage. And its easy-to-use CRM software simplifies marketing and sales processes for businesses with small teams. Pipedrive is economically priced, making...
14 Best Copper CRM Alternatives to Use in 2022
Pipedrive is a CRM designed to grow sales. This Copper alternative provides businesses the ability to build custom sales pipelines to visualize the movement of prospects through the sales cycle. Pipedriveโ€™s analytics help eliminate guesswork and allow you to make smarter decisions for your business. The software also allows you to automate several aspects of your sales...
What is CRM?
Hubspot is known for its marketing tools focused on the digital world. It launched its CRM just 3 years ago, and it has been widely accepted by small businesses due to its simplicity and low price. Another very similar alternative in this regard is Pipedrive.
Source: prokom.es

HamaraCRM Reviews

We have no reviews of HamaraCRM yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Pipedrive seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Pipedrive mentions (2)

  • Why doesn't Microsoft have a better CRM product...?
    I feel like Microsoft could offer a more robust CRM than what's present with 'Contacts' under Outlook, and pretty easily. Something like Pipedrive... I mean it could syncronize all the datapoints that local Microsoft programs already have access to: mail, contacts, projects, teams, and LinkedIn. Source: over 3 years ago
  • Building Reach in Public
    Pipedrive โ†’ our CRM for tracking leads, tasks, conversations, and deals. We chose Pipedrive because it does a good job of providing an intuitive and relatively simple CRM while still having enough features to track our sales conversations. Pricing is accessible. Source: over 4 years ago

HamaraCRM mentions (0)

We have not tracked any mentions of HamaraCRM yet. Tracking of HamaraCRM recommendations started around May 2025.

What are some alternatives?

When comparing Pipedrive and HamaraCRM, you can also consider the following products

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Salesforce - CRM software solutions and enterprise cloud computing from salesforce.com, the leader in CRM and platform as a service.

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

WATI - No-code chatbot builder for WhatsApp Business

SugarCRM - SugarCRM enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market.