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PHPBack VS UseResponse

Compare PHPBack VS UseResponse and see what are their differences

SysAid
Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly featured
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PHPBack logo PHPBack

Open source customer feedback software

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • PHPBack Landing page
    Landing page //
    2021-09-16
  • UseResponse Landing page
    Landing page //
    2023-10-10

PHPBack videos

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UseResponse videos

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Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to PHPBack and UseResponse)

PHPBack

UseResponse

Forums And Forum Software
100 100%
Forums And Forum Software
0% 0
Customer Feedback
3 3%
Customer Feedback
97% 97
Forums
100 100%
Forums
0% 0
Help Desk
6 6%
Help Desk
94% 94

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare PHPBack and UseResponse

PHPBack Reviews

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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing PHPBack and UseResponse, you can also consider the following products

Flarum - Flarum is the next-generation forum software that makes online discussion fun. It's simple, fast, and free.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Discourse - Discourse is an open source discussion platform built for the next decade of the Internet.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Nolt - A fast & beautiful way to collect user feedback

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