EspoCRM is a web-based application designed with the needs of startups, small and mid-size companies in mind. The software offers a wide range of features for automating every aspect of your business - from simple management of customer interactions and monitoring of the deal progress to advanced reporting and business process automation. It creates a unique and collaborative working environment for your employees with access all the necessary data at any time and from any place.
Weโve been using EspoCRM for over a year already and so far it has met all of our needs. The ability to shape the system around our work processes has been the biggest advantage for us. Weโve customized fields, layouts, and even created new entities using Entity Manager without touching the code. The interface is clean and new team members pick it up quickly. We mainly use it for managing leads, tracking opportunities, sending mass emails, and automating follow-ups. The automation has saved us a lot of manual effort and reduced mistakes.
We use EspoCRM to solve many tasks. In particular, the marketing department actively uses this platform for lead storage, contact management and email automation.
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