Software Alternatives & Reviews

Observable VS Intercom

Compare Observable VS Intercom and see what are their differences

Observable logo Observable

Interactive code examples/posts

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Observable Landing page
    Landing page //
    2023-10-09
  • Intercom Landing page
    Landing page //
    2023-07-05

Observable videos

Observable Overview

More videos:

  • Review - observablehq.com review observable hq data analysis
  • Review - Hands-on Data Visualization with Observable Plot

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Observable and Intercom)
Data Visualization
100 100%
0% 0
Customer Support
0 0%
100% 100
Data Dashboard
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using Observable and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Observable and Intercom

Observable Reviews

Top 10 Grafana Alternatives in 2024
Observable is a Grafana alternative that enables users to visualize data via charts and dashboards using code.
Source: middleware.io
Embedded analytics in B2B SaaS: A comparison
A few options were disregarded from the start due to a hefty price tag, these were Looker, Tableau, Power BI, GoodData. A few options like Trevor.io, Preset, Observable were disregarded as they did not seem to fit our criteria (based on the evaluation matrix).
Source: medium.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Observable seems to be a lot more popular than Intercom. While we know about 286 links to Observable, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Observable mentions (286)

  • I'm writing a new vector search SQLite Extension
    Could this be implemented in Rust? Does that project (sqlite-loadable-rs) support WASM? https://observablehq.com/@asg017/introducing-sqlite-loadable-rs. - Source: Hacker News / 9 days ago
  • Show HN: An extension to track your Wikipedia adventures
    Have you tried out a tangled-tree visualization? [1] I've found it to be super useful when visualizing these sorts of relationships in a compact way. [1] https://observablehq.com/@nitaku/tangled-tree-visualization-ii. - Source: Hacker News / 9 days ago
  • A feature-rich front-end drag-and-drop component library
    Maybe I'm easy to impress, but I always stop and play around with the nested tree example when I come across Sortable. It works so flawlessly, and feels very tuned to mobile dnd. It even works to arrange (and reflow) inline spans in a paragraph! I have yet to come across this functionality in a text editor.. [0]: https://observablehq.com/@dleeftink/sortable-playground. - Source: Hacker News / 17 days ago
  • Parquet-WASM: Rust-based WebAssembly bindings to read and write Parquet data
    Arrow JS is just ArrayBuffers underneath. You do want to amortize some operations to avoid unnecessary conversions. I.e. Arrow JS stores strings as UTF-8, but native JS strings are UTF-16 I believe. Arrow is especially powerful across the WASM <--> JS boundary! In fact, I wrote a library to interpret Arrow from Wasm memory into JS without any copies [0]. (Motivating blog post [1]) [0]:... - Source: Hacker News / 19 days ago
  • A flat map with the least error possible: The Gott-Goldberg-Vanderbei projection
    Here’s the D3 implementation (which is just an interrupted azimuthal equidistant projection): https://observablehq.com/@d3/azimuthal-equidistant-hemispheres. - Source: Hacker News / 20 days ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Observable and Intercom, you can also consider the following products

RunKit - RunKit notebooks are interactive javascript playgrounds connected to a complete node environment right in your browser. Every npm module pre-installed.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

D3.js - D3.js is a JavaScript library for manipulating documents based on data. D3 helps you bring data to life using HTML, SVG, and CSS.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Jupyter - Project Jupyter exists to develop open-source software, open-standards, and services for interactive computing across dozens of programming languages. Ready to get started? Try it in your browser Install the Notebook.

Drift - A messaging app that helps you grow your business.