Zendesk Reviews

1. stu14

   7 days ago
   Clunky & awful customer service

   Would give them 0/5 if I could!

   🏁 Competitors: HubSpot, Freshdesk

   👎 Cons:    Customer support|Ux/ui|Limited features

Observable Reviews

Zendesk mentions (7)

• The Ultimate Guide to Building Internal Tools in 2024

  Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago

• is this scam

  That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago

• [HELP] Can't log in to upload SSL due to expired SSL

  Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago

• Special trick to get support for battery replacement ?

  Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago

Observable mentions (288)

• More Itertools

  You can implement most of itertools in Javascript, though making it perform well is another story. For instance, https://observablehq.com/@jrus/itertools. - Source: Hacker News / 24 days ago

• Modos Paper Monitor Pre-Launch on Crowd Supply

  Curious to see whether more recent dithering approaches would produce better results. They don't even have to be more resource hungry than the classic Bayer or Floyd-Steinberg dithers! Interleaved Gradient Noise[0][1][2] comes to mind as an alternative to Bayer, and it can even be approximated quite well with just 8-bit operations! Basically, use the following function to determine your threshold based on pixel... - Source: Hacker News / about 1 month ago

• I'm writing a new vector search SQLite Extension

  Could this be implemented in Rust? Does that project (sqlite-loadable-rs) support WASM? https://observablehq.com/@asg017/introducing-sqlite-loadable-rs. - Source: Hacker News / about 2 months ago

• Show HN: An extension to track your Wikipedia adventures

  Have you tried out a tangled-tree visualization? [1] I've found it to be super useful when visualizing these sorts of relationships in a compact way. [1] https://observablehq.com/@nitaku/tangled-tree-visualization-ii. - Source: Hacker News / about 2 months ago

• A feature-rich front-end drag-and-drop component library

  Maybe I'm easy to impress, but I always stop and play around with the nested tree example when I come across Sortable. It works so flawlessly, and feels very tuned to mobile dnd. It even works to arrange (and reflow) inline spans in a paragraph! I have yet to come across this functionality in a text editor.. [0]: https://observablehq.com/@dleeftink/sortable-playground. - Source: Hacker News / about 2 months ago