Software Alternatives & Startups
Register | Login

Mattermost VS CloudTalk

Compare Mattermost VS CloudTalk and see what are their differences

Mattermost

Mattermost is an open source alternative to Slack.

Rating
0 reviews
Pricing
Open source
Alternatives Is it good?
CloudTalk

Work locally, grow globally

Rating
0 reviews
Pricing
Open source Paid Free trial $25 / Monthly
Alternatives Is it good?
Enzo Dialer
Transform your outbound calling with Enzo Dialer. Cloud-based power and multi-line dialing, caller ID rotation, and two-way Follow Up Boss integration. Schedule your discovery call today. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Mattermost seems to be more popular. It has been mentioned 75 times since March 2021.

social mentions
75 vs 0
Communication popularity
52% vs 48%

Base details

Website, pricing, platforms and company facts side by side.

Mattermost
CloudTalk
Website mattermost.com cloudtalk.io
Pricing
Open source Official pricing
Open source Paid Free trial $25 / Monthly Official pricing
Platforms —
Browser Windows Mac OSX Linux iOS Android +3
Company Startup from the United States Startup from Slovakia · 2018
Listed in
Team Collaboration Work Collaboration Web And Video Conferencing Group Messaging Instant Messaging +2
Communication Enterprise Communication Call Center Software VoIP +1

About Mattermost and CloudTalk

In their own words, as submitted to SaaSHub.

Mattermost
CloudTalk

No description of Mattermost yet.

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to...

Read more about CloudTalk

Features and specs

What each product offers, as listed by its team.

Mattermost 5 features
CloudTalk 6 features
  • Open Source
    Mattermost is open-source, which allows organizations to customize and extend the platform to fit their specific needs. This also means that the community can contribute to the development and improvement of the software.
  • Security
    Being self-hosted or hosted in a private cloud, Mattermost offers strong security controls, making it suitable for industries with stringent compliance requirements.
  • Flexibility
    Mattermost supports a wide range of plugins and integrations with other tools and services, providing a high degree of flexibility in customization.
  • Team Collaboration
    The platform provides comprehensive team collaboration features, including direct messages, group chats, and file sharing, which streamline communication and project management.
  • Scalability
    Mattermost is designed to handle large-scale deployments, making it suitable for enterprises with significant user bases.

Possible disadvantages

  • Complex Setup
    Setting up Mattermost can be complex and may require considerable time and technical expertise, particularly for self-hosted deployments.
  • Cost
    While the basic version is free, advanced features and enterprise-grade support come at a cost which can be expensive for smaller organizations.
  • Maintenance
    Self-hosting Mattermost requires ongoing maintenance, including updates and security patches, which can be resource-intensive.
  • Learning Curve
    New users may experience a learning curve due to the platform's comprehensive set of features and customization options.
  • Mobile Experience
    The mobile app, while functional, is often considered less polished and feature-rich compared to the desktop version, which might affect user experience on the go.
  • Call Recording
  • International Numbers
  • Automated Call Distribution
  • Interactive Voice Response
  • Call Forwarding
  • Click to Call

Analysis

An editorial look at what each product does well and who it suits.

Mattermost
CloudTalk

Overall verdict

  • Mattermost is a strong choice for teams and organizations looking for a secure, customizable, and self-hosted collaboration tool. While it may require more setup than some cloud-based alternatives, the customization and control it offers can be a significant benefit.

Why this product is good

  • Mattermost is considered a good platform for its open-source nature, which provides flexibility and control over data, making it a popular choice for organizations with specific security and compliance needs. It offers robust features for team collaboration, including messaging, file sharing, and integrations with other services. The ability to customize and extend the platform to fit unique organizational workflows is another advantage.

Recommended for

    Mattermost is recommended for organizations that prioritize data privacy and security, need extensive customization options, or are looking to integrate a collaboration tool into existing systems. It is also suitable for teams in regulated industries requiring on-premises solutions.

Overall verdict

  • CloudTalk is considered a strong choice for businesses that require a reliable and scalable cloud-based phone system with advanced features. Customer reviews generally highlight its ease of use, extensive functionality, and excellent customer support.

Why this product is good

  • CloudTalk is often praised for its user-friendly interface, robust features such as call analytics, CRM integrations, and automated call distribution. It is particularly beneficial for businesses looking to streamline their communication processes and improve customer service through a cloud-based phone system.

Recommended for

    CloudTalk is recommended for small to medium-sized businesses, contact centers, and enterprises that need a comprehensive virtual phone system. It's especially beneficial for those looking to enhance their customer support capabilities and improve internal communication.

Videos

Walkthroughs and reviews on video.

Mattermost 3 videos + Add
CloudTalk 5 videos + Add

Mattermost - An Open Source, Self Hosted, Slack Chat Alternative

More videos

  • - Demo of Mattermost Basics | Features end users love
  • - Getting Started with Mattermost

CloudTalk - video review & short demo

More videos

  • - Getting Started with CloudTalk - Phone System Overview
  • - LiveAgent + CloudTalk - Integration Overview
  • - How CloudTalk helped Boataround grow from a start-up to a world leader
  • - We are Launching Our Remastered CloudTalk Go Application

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Mattermost
CloudTalk
52% 52%
Communication
48% 48%
100% 100%
Group Chat & Notifications
0% 0%
0% 0%
VoIP
100% 100%
100% 100%
Team Collaboration
0% 0%

User comments

Share your experience with using Mattermost and CloudTalk. For example, how are they different and which one is better?

Log in or Post with

Reviews and articles

External articles and on-site reviews we used to compare the two products.

Mattermost no reviews yet
CloudTalk no reviews yet

View more

View more

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Mattermost 75 mentions
CloudTalk 0 mentions
  • Slack Code
    The amazing thing is that there is almost always an open-source alternative that is 10x better in many ways, in the case of slack https://mattermost.com/ I'm looking forward for AI to make it very easy to deploy your own tools and walk... - Source: Hacker News / about 1 month ago
  • Radicle: Sovereign {code forge} built on Git
    How does it compare to MatterMost [1]? [1] https://mattermost.com/. - Source: Hacker News / 5 months ago
  • 5 Open Source Alternatives Worth Considering Before Renewing Expensive SaaS Tools
    Slack's value is real, especially for cross-company conversations with clients and vendors. But for internal communication in companies that care about data residency or audit requirements, Mattermost is a credible self-hosted... - Source: dev.to / 6 months ago

View more

Tracking CloudTalk since Mar 2021.

Alternatives to Mattermost and CloudTalk

When comparing Mattermost and CloudTalk, you can also consider the following products.

Loading...