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Mathway VS LiveAgent

Compare Mathway VS LiveAgent and see what are their differences

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Mathway logo Mathway

Mathway is a freemium math solving app that helps you find the solutions to any math problem you can imagine.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Mathway Landing page
    Landing page //
    2021-09-20
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Mathway features and specs

  • Ease of Use
    Mathway has an intuitive and user-friendly interface that allows users to input problems simply by typing or using the built-in camera feature to scan handwritten problems.
  • Wide Range of Topics
    It supports a comprehensive range of mathematical topics, including algebra, calculus, statistics, and more, making it useful for students at various educational levels.
  • Instant Solutions
    The platform provides instant answers to math problems, which can be very helpful for quick homework checks and understanding problem-solving steps.
  • Step-by-Step Explanations
    With a paid subscription, Mathway provides detailed step-by-step solutions, which are useful for learning and understanding the problem-solving process.
  • Accessibility
    Available as a web application, as well as on mobile devices through iOS and Android apps, providing flexibility and convenience for users.

Possible disadvantages of Mathway

  • Limited Features for Free Users
    Free users can only see the final answer but not the step-by-step solutions, limiting the platform's educational value without a subscription.
  • Subscription Cost
    Premium features, like step-by-step explanations, require a subscription fee, which might not be affordable for all students.
  • Dependency Risk
    There's a potential risk that students might become overly reliant on Mathway for answers, which could hinder their learning and problem-solving skills development.
  • Accuracy Issues
    While generally reliable, there can be occasional inaccuracies in solutions, especially for highly complex or uncommon problems.
  • Limited Interaction
    Unlike a tutor, Mathway doesn’t provide interactive explanations or adapt its teaching based on the user's understanding or questions.

LiveAgent features and specs

  • Ticket management
  • Live Chat & In-App-Messaging
  • AI Chatbot
  • AI answer assistant
  • Email notifications
  • Email Templates
  • Emailing
  • Live Chat Support
  • Call Forward
  • Call Transfer
  • Call Analytics and Reporting
  • Attachment viewer
  • Spam filter
  • Help desk & requests management
  • Reports
  • Reporting
  • Reports & analytics
  • Knowledge Base
  • Knowledge Management
  • Customer Service
  • Customer Support
  • Customer Feedback Widget
  • Customer Management
  • Mobile Apps
  • White Labeling
  • Chat
  • Chat Support
  • Gamification
  • Social Media Integrations
  • Time Tracking
  • Email Management
  • IVR

Analysis of LiveAgent

Overall verdict

  • LiveAgent is generally regarded as a solid customer support solution, particularly for small to medium-sized businesses. Its functionalities, ease of use, and integration capabilities offer substantial value. However, as with any software, it is important to consider specific business needs and budget constraints when evaluating LiveAgent's fit. Some users mention that while it is feature-rich, it might be more than needed for very small teams without complex requirements.

Why this product is good

  • LiveAgent is often considered a good choice due to its comprehensive set of features tailored for customer support. It offers a multichannel support system, including email, chat, social media, and phone, allowing businesses to streamline communications in one place. Its user-friendly dashboard, robust reporting capabilities, and automation options allow teams to efficiently address customer inquiries and improve service quality. Additionally, LiveAgent provides customizable templates and a reliable ticketing system, which can enhance productivity and customer satisfaction.

Recommended for

    LiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.

Mathway videos

+ Add

Mathway Review

More videos:

  • Review - FREE ALTERNATIVE TO MATHWAY.COM ✏️ (Free Mathway Premium)
  • Review - review of Mathway

LiveAgent videos

+ Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Mathway and LiveAgent)

Mathway

LiveAgent

Education
100 100%
Education
0% 0
Customer Support
0 0%
Customer Support
100% 100
Knowledge Search
100 100%
Knowledge Search
0% 0
Help Desk
0 0%
Help Desk
100% 100

Questions & Answers

As answered by people managing Mathway and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe the primary audience of your product?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using Mathway and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Mathway and LiveAgent

Mathway Reviews

  1. Guest
    Student-

    Hands down the best photo calculator out there. I can easily input whatever equation and get the answer. The premium subscription is genuinely very helpful and will break down problems step by step, especially if you need to show your work ;).

    Competitors: None
The 15 Best AI Tools to Solve Math Problems
Mathway: Mathway is a versatile math problem solver that covers a wide range of topics, including algebra, calculus, trigonometry, and statistics. Its AI algorithms can solve both numeric and symbolic expressions, providing instant solutions and detailed explanations.
Source: www.mathsolver.top
10 Of The Best Mathway Alternatives
Mathway might be the most popular online calculator platform out there, but it isn’t the only one. There are some great Mathway alternatives. This guide covered some of the best options, including tools like MathPapa, Quick Math, and Microsoft Math Solver in this piece.
Source: launchspace.net
Math Made Easy: Best Apps Like PhotoMath
Mathway is like the Swiss Army knife of math solver apps. It’s got a tool for everything. Algebra, calculus, statistics, you name it. It’s like having a math toolbox in your pocket.
Source: tms-outsource.com
6 Best Math Problem Solver Apps
Mathway is a problem solver app that includes advanced math calculators for algebra, graphing, and calculus. Simply type in your math problem or point the camera of your device and take a picture of it and the app instantly generates step by step solutions.
Source: www.educatorstechnology.com

LiveAgent Reviews

  1. Usama Idrees
    · CEO & CTO at HUK SONS ·
    Transformative Customer Support Solution

    LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The automation features and omnichannel integration have elevated team productivity and customer satisfaction—a must-have for scaling tech-driven businesses.

    Competitors: Zendesk, Freshdesk
    Pros:    Omnichannel support: seamless integration across email, chat, social media, and phone.|Automation & workflow customization: saved hours with pre-set triggers and personalized workflows.|User-friendly interface: minimal training required—our team adopted it effortlessly.|Analytics & reporting: actionable insights helped refine our customer strategy.|Scalability: grows with our business without compromising performance.|24/7 uptime: reliable support during peak demand periods.
    Cons:    Advanced features learning curve: some automation tools require deeper exploration (worth the effort).|Limited customization in reporting: minor gaps for hyper-specific metrics (workarounds exist).|Mobile app: functional but could use a ui refresh for faster navigation.
  2. Michal K
    · CEO ·
    Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    Competitors: Zendesk, Freshdesk
    Pros:    Easy to use|Easy integration|Automation and custom functions
    Cons:    Nothing, so far
10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
Source: blog.hubspot.com
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, Mathway seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Mathway mentions (18)

  • I hate math
    To everyone complaining that math is hard: https://mathway.com can help. Source: about 3 years ago
  • why did bing ask google lol
    It didn't ask Google. Note the citation, mathway.com. Source: over 3 years ago
  • [Algebra I] Solving quadratic equation
    Apparently, the solutions of x2 + 3x - 4 = 0 are (1,-4) according to Udemy the tutorial I follow and mathway.com and even ChatGPT. So I assume this is the correct answer. Source: over 3 years ago
  • I have a radiance problem that should be easy.
    So I'm working on this problem and I was so sure it would be easy as it gets. T = 2π/ω = 2π/357. However, the book implies that's all I need to do. I tried doing it with radiance on my calculator and a decent online one mathway.com but I can't seem to figure out what I'm doing wrong. There has to be one thing I'm missing or don't understand and the book didn't say. Source: over 3 years ago
  • What subscriptions are actually 100% worth it?
    If your taking a college level math course mathway.com holy shit the greatest calculator ever invented and it shows work. Source: almost 4 years ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing Mathway and LiveAgent, you can also consider the following products

Photomath - Photomath is a mobile app that will give you the ability to test your equations through a simple calculator interface that will fully explain the solution in a step-by-step fashion. Read more about Photomath.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Symbolab - Step by step calculator

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

WolframAlpha - WolframAlpha brings expert-level knowledge and capabilities to the broadest possible range of people—spanning all professions and education levels.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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