Software Alternatives & Startups

LiveChat VS TextMe

Compare LiveChat VS TextMe and see what are their differences

LiveChat

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

LiveChat Landing page
Rating
0 reviews
Pricing
Paid Free trial $20 / Monthly (1 agent)
TextMe

TextMe is a free calls and messaging application at both local and international levels.

TextMe Landing page
Rating
0 reviews
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

TextMe might be a bit more popular than LiveChat. We know about 2 links to it since March 2021 and only 2 links to LiveChat.

social mentions
2 vs 2
Customer Support popularity
100% vs 0%
alternatives listed
240+ vs 72

Base details

Website, pricing, platforms and company facts side by side.

LiveChat
TextMe
Website livechat.com go-text.me
Pricing
Paid Free trial $20 / Monthly (1 agent) Official pricing
Platforms
Browser iOS Windows Mac OSX Linux REST API JavaScript Wordpress Shopify Magento Android +8
Company Startup from Poland · 2002
Listed in

Features and specs

What each product offers, as listed by its team.

LiveChat 5 features
TextMe 4 features
  • Easy to Use
    LiveChat offers a user-friendly interface that is easy to navigate even for beginners, making it simple to set up and use.
  • Integration Options
    The platform supports a wide range of integrations with other popular tools such as CRM systems, email marketing services, and ecommerce platforms.
  • Real-time Monitoring
    It provides real-time visitor monitoring, enabling you to see who is on your website and engage with them proactively.
  • Multichannel Support
    LiveChat allows communication not just through chat, but also email, social media, and other channels, offering a unified customer support experience.
  • Data Analytics and Reporting
    Comprehensive analytics and reporting features help businesses track performance, gather insights, and improve their customer service strategy.

Possible disadvantages

  • Price
    LiveChat can be relatively expensive compared to some other chat services, which may be a concern for small businesses or startups with tight budgets.
  • Limited Free Plan
    The free plan offered by LiveChat has limited features and functionalities, making it less beneficial for businesses that are not ready to invest in the paid plans.
  • Customization Limitations
    While LiveChat offers customization options, they may not be as extensive as some users might require for special needs or unique branding requirements.
  • Learning Curve for Advanced Features
    Some of the more advanced features and integrations can have a learning curve, requiring time and effort to fully leverage.
  • Overwhelming for Small Teams
    The extensive features and options might be overwhelming for small teams who may not need all the functionalities provided.
  • Free Text and Calls
    TextMe allows users to send free SMS and make free calls to other TextMe users, which can help in reducing communication costs.
  • Cross-Platform Availability
    The app is available on both iOS and Android platforms, enabling users to communicate and access services regardless of their device type.
  • International Coverage
    TextMe facilitates the ability to send texts and make calls to international numbers, making it convenient for global communication.
  • User-friendly Interface
    The application boasts an intuitive and user-friendly interface, which makes it easy for users to navigate through various features.

Possible disadvantages

  • In-app Advertisements
    The free version of TextMe includes ads, which can be intrusive and may disrupt the user experience.
  • Limited Features without Premium
    Many of the app's enhanced features require a premium subscription, which could limit functionality for non-paying users.
  • Privacy Concerns
    As with many communication apps, there may be concerns regarding data privacy and how user data is managed or shared by the service.
  • Connection Issues
    Users occasionally report connection and call quality issues, which can affect the reliability of the service.

Analysis

An editorial look at what each product does well and who it suits.

LiveChat
TextMe

Overall verdict

  • LiveChat is a reliable and efficient choice for businesses seeking to enhance their customer service capabilities and engagement. Its comprehensive features and integrations make it one of the leading live chat solutions on the market.

Why this product is good

  • LiveChat is considered a good tool for businesses looking to offer real-time customer support. It provides an intuitive user interface, robust features including chat customization, analytics, multi-channel support, and CRM integrations. It helps improve customer satisfaction by allowing for quick resolutions and personalized interactions.

Recommended for

    LiveChat is highly recommended for businesses of all sizes that wish to improve their customer support operations. It's particularly beneficial for eCommerce platforms, SMEs, and large enterprises looking to increase sales through enhanced customer communication and support.

No analysis of TextMe yet.

Videos

Walkthroughs and reviews on video.

LiveChat 3 videos + Add
TextMe 1 video + Add

LiveChat Demo: All Features You Must Know in LiveChat!

More videos

  • Tutorial - LiveChat Product Tour: See How Easy It Is To Use Live Chat!
  • Tutorial - Setting Up LiveChat

App review TEXTME free text and calling!!!

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
LiveChat
TextMe
100% 100%
0% 0%
0% 0%
100% 100%
100% 100%
0% 0%
0% 0%
100% 100%

User comments

Share your experience with using LiveChat and TextMe. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

LiveChat no reviews yet
TextMe no reviews yet

View more

We have no reviews of TextMe yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

LiveChat 2 mentions
TextMe 2 mentions
  • Suggestion for a live chat on WordPress website
    Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: over 4 years ago
  • Concerns regarding my first professional project
    I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly... Source: over 5 years ago
  • Is there a service like google voice or skype so that i can give a tablet a 416 phone number that can receive calls and SMS/MMS?
    GoogleFU says this looks to be what you are after or at least similar https://go-text.me/. Source: over 3 years ago
  • Qobuz in non-supported countries (How to register and pay)
    On your phone download TextMe and create an account for it. Your textme phone number has to be in the US state where you're shipito address is (well maybe not but again, for safety's sake). Unfortunately it's not free to get a US... Source: over 5 years ago

Alternatives to LiveChat and TextMe

When comparing LiveChat and TextMe, you can also consider the following products.

  • Intercom

    Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

    Compare Intercom to LiveChat or TextMe:

  • TextNow

    TextNow is a mobile virtual network operator (MVNO) that provides a free phone service to users by using other cellular networks coverage.

    Compare TextNow to LiveChat or TextMe:

  • tawk.to

    tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

    Compare tawk.to to LiveChat or TextMe:

  • aTalk

    An encrypted instant messaging with video call and GPS features for android.

    Compare aTalk to LiveChat or TextMe:

  • Freshdesk

    Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    Compare Freshdesk to LiveChat or TextMe:

  • Talk360

    Talk360 is a best-in-class communication utility that offers a convenient way to connect with loved ones globally.

    Compare Talk360 to LiveChat or TextMe: