Software Alternatives & Startups

LiveChat VS InputMapper

Compare LiveChat VS InputMapper and see what are their differences

LiveChat

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

LiveChat Landing page
Rating
0 reviews
Pricing
Paid Free trial $20 / Monthly (1 agent)
InputMapper

Input Mapper is designed to bridge the gap between the devices you use and the games you play.

InputMapper Landing page
Rating
0 reviews
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, InputMapper should be more popular than LiveChat. It has been mentioned 8 times since March 2021.

social mentions
2 vs 8
Customer Support popularity
100% vs 0%
alternatives listed
240+ vs 82

Base details

Website, pricing, platforms and company facts side by side.

LiveChat
InputMapper
Website livechat.com beta.inputmapper.com
Pricing
Paid Free trial $20 / Monthly (1 agent) Official pricing
Platforms
Browser iOS Windows Mac OSX Linux REST API JavaScript Wordpress Shopify Magento Android +8
Company Startup from Poland · 2002
Listed in

Features and specs

What each product offers, as listed by its team.

LiveChat 5 features
InputMapper 4 features
  • Easy to Use
    LiveChat offers a user-friendly interface that is easy to navigate even for beginners, making it simple to set up and use.
  • Integration Options
    The platform supports a wide range of integrations with other popular tools such as CRM systems, email marketing services, and ecommerce platforms.
  • Real-time Monitoring
    It provides real-time visitor monitoring, enabling you to see who is on your website and engage with them proactively.
  • Multichannel Support
    LiveChat allows communication not just through chat, but also email, social media, and other channels, offering a unified customer support experience.
  • Data Analytics and Reporting
    Comprehensive analytics and reporting features help businesses track performance, gather insights, and improve their customer service strategy.

Possible disadvantages

  • Price
    LiveChat can be relatively expensive compared to some other chat services, which may be a concern for small businesses or startups with tight budgets.
  • Limited Free Plan
    The free plan offered by LiveChat has limited features and functionalities, making it less beneficial for businesses that are not ready to invest in the paid plans.
  • Customization Limitations
    While LiveChat offers customization options, they may not be as extensive as some users might require for special needs or unique branding requirements.
  • Learning Curve for Advanced Features
    Some of the more advanced features and integrations can have a learning curve, requiring time and effort to fully leverage.
  • Overwhelming for Small Teams
    The extensive features and options might be overwhelming for small teams who may not need all the functionalities provided.
  • Versatility
    InputMapper supports a wide range of controllers and devices, making it highly versatile for different gaming setups.
  • Customization
    Users can customize button mappings and profiles extensively to suit their personal preferences or specific game requirements.
  • User-Friendly Interface
    The application offers a user-friendly interface, making it accessible even for those who are not technically proficient.
  • Community Support
    InputMapper has an active community and official support which offers assistance and plugin development for new features.

Possible disadvantages

  • Performance Issues
    Some users report performance issues, particularly with latency and connection stability when using certain controllers.
  • Limited Updates
    The software doesn't receive updates as frequently as some users would prefer, which can lead to issues with newer games or devices.
  • Compatibility
    There can be compatibility issues with certain games or operating systems, requiring workarounds or additional tweaking.
  • Complex Setup
    For some users, especially newcomers, the initial setup process can be complex and may require following detailed guides.

Analysis

An editorial look at what each product does well and who it suits.

LiveChat
InputMapper

Overall verdict

  • LiveChat is a reliable and efficient choice for businesses seeking to enhance their customer service capabilities and engagement. Its comprehensive features and integrations make it one of the leading live chat solutions on the market.

Why this product is good

  • LiveChat is considered a good tool for businesses looking to offer real-time customer support. It provides an intuitive user interface, robust features including chat customization, analytics, multi-channel support, and CRM integrations. It helps improve customer satisfaction by allowing for quick resolutions and personalized interactions.

Recommended for

    LiveChat is highly recommended for businesses of all sizes that wish to improve their customer support operations. It's particularly beneficial for eCommerce platforms, SMEs, and large enterprises looking to increase sales through enhanced customer communication and support.

Overall verdict

  • Overall, InputMapper is considered a helpful tool for gamers looking to customize their device inputs. While the beta version may have some bugs or stability issues, its functionality and flexibility make it a worthwhile option for tech-savvy users who are willing to troubleshoot potential issues or those who require specific control configurations.

Why this product is good

  • InputMapper is a popular tool primarily used for mapping input devices such as controllers to different configurations. Its utility comes from its ability to enhance the gaming experience by allowing users to customize controls for better comfort and gameplay. This can be particularly beneficial for games that have limited control customization options natively. The tool also supports multiple devices, making it versatile for a wide range of input needs.

Recommended for

  • Gamers seeking customizable controller configurations
  • Users with non-standard input devices
  • Individuals who enjoy tweaking and optimizing their gaming setups

Videos

Walkthroughs and reviews on video.

LiveChat 3 videos + Add
InputMapper 2 videos + Add

LiveChat Demo: All Features You Must Know in LiveChat!

More videos

  • Tutorial - LiveChat Product Tour: See How Easy It Is To Use Live Chat!
  • Tutorial - Setting Up LiveChat

Use a PS4 Controller in Steam with Inputmapper

More videos

  • Tutorial - How to connect your ps4 controller to your pc windows 10 Using InputMapper 2019!!!

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
LiveChat
InputMapper
100% 100%
0% 0%
0% 0%
100% 100%
100% 100%
0% 0%
0% 0%
100% 100%

User comments

Share your experience with using LiveChat and InputMapper. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

LiveChat no reviews yet
InputMapper no reviews yet

View more

  • Top 5 REWASD Alternatives in 2021
    keyboardkings.com · Jul 2022

    InputMapper uses PS4 and virtual Xbox 360 controllers for key mapping of keyboards to make sure different games and applications work effectively. It is free to use, and you can expect it to evolve a lot, so it would...

  • Fantastic Controller Mappers and Where to Find Them
    www.rewasd.com · Oct 2018

    In general, InputMapper (which is also called DS4Windows) is a good controller mapping software for those who have a DualShock 4 controller. But if you’re looking for deeper features, or using any controller except...

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

LiveChat 2 mentions
InputMapper 8 mentions
  • Suggestion for a live chat on WordPress website
    Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: over 4 years ago
  • Concerns regarding my first professional project
    I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly... Source: over 5 years ago
  • I feel like I’m digressing
    You can use either this or this I believe to change shit around to where you can figure out one way or another of playing with two people despite the issues you mentioned. Source: about 3 years ago
  • Controller Issue
    This may be of some use to you, maybe? Source: about 3 years ago
  • free alternative to reWASD
    It mentions some alternatives, though, such as Input Mapper and Xpadder. If your games are on Steam, you could try Steam's controller config thing. Source: over 3 years ago

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Alternatives to LiveChat and InputMapper

When comparing LiveChat and InputMapper, you can also consider the following products.