Software Alternatives, Accelerators & Startups

LiveAgent VS Vivaldi

Compare LiveAgent VS Vivaldi and see what are their differences

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LiveAgent logo LiveAgent

LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Vivaldi logo Vivaldi

Vivaldi is a free, fast web browser designed for power-users. You decide how you browse. Download Vivaldi's fully customisable browser now and browse your way.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Vivaldi Landing page
    Landing page //
    2022-06-12

LiveAgent features and specs

  • Ticket management
  • Live Chat & In-App-Messaging
  • AI Chatbot
  • AI answer assistant
  • Email notifications
  • Email Templates
  • Emailing
  • Live Chat Support
  • Call Forward
  • Call Transfer
  • Call Analytics and Reporting
  • Attachment viewer
  • Spam filter
  • Help desk & requests management
  • Reports
  • Reporting
  • Reports & analytics
  • Knowledge Base
  • Knowledge Management
  • Customer Service
  • Customer Support
  • Customer Feedback Widget
  • Customer Management
  • Mobile Apps
  • White Labeling
  • Chat
  • Chat Support
  • Gamification
  • Social Media Integrations
  • Time Tracking
  • Email Management
  • IVR

Vivaldi features and specs

  • Customization
    Vivaldi offers extensive customization options, allowing users to tweak the browser's appearance and functionality extensively. Users can adjust themes, modify the interface, and use custom shortcuts.
  • User Interface
    The user interface is highly flexible and can be tailored to individual preferences. For instance, users can reposition tabs, split screens, and even stack tabs for better organization.
  • Privacy and Security
    Vivaldi focuses on privacy, providing built-in features such as an ad blocker and tracker blocker. The browser does not track or profile its users.
  • Performance
    Vivaldi is generally snappy and capable of handling a large number of open tabs without significant slowdowns. It is built on Chromium, which provides a stable and quick browsing experience.
  • Built-in Tools
    Vivaldi includes a range of built-in tools like a notes manager, screen captures, and customizable web panels that improve productivity without needing extra extensions.

Possible disadvantages of Vivaldi

  • Complexity
    The plethora of customization options can be overwhelming for new users. The interface may appear cluttered compared to simpler browsers if not configured properly.
  • Resource Usage
    Vivaldi can be more resource-intensive compared to other browsers due to its additional features and customization capabilities. This may lead to higher memory usage.
  • Extension Compatibility
    While Vivaldi supports Chrome extensions, some may not perform as expected due to the browser's unique features and customizations.
  • Learning Curve
    Users coming from more straightforward browsers might need some time to adapt to Vivaldi's extensive features and customization options.
  • Frequent Updates
    While frequent updates can be seen as a positive, they could also be viewed as a nuisance to users who prefer a more stable and less frequently changing browser experience.

Analysis of LiveAgent

Overall verdict

  • LiveAgent is generally regarded as a solid customer support solution, particularly for small to medium-sized businesses. Its functionalities, ease of use, and integration capabilities offer substantial value. However, as with any software, it is important to consider specific business needs and budget constraints when evaluating LiveAgent's fit. Some users mention that while it is feature-rich, it might be more than needed for very small teams without complex requirements.

Why this product is good

  • LiveAgent is often considered a good choice due to its comprehensive set of features tailored for customer support. It offers a multichannel support system, including email, chat, social media, and phone, allowing businesses to streamline communications in one place. Its user-friendly dashboard, robust reporting capabilities, and automation options allow teams to efficiently address customer inquiries and improve service quality. Additionally, LiveAgent provides customizable templates and a reliable ticketing system, which can enhance productivity and customer satisfaction.

Recommended for

    LiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.

Analysis of Vivaldi

Overall verdict

  • Vivaldi is considered a good choice for users who prioritize flexibility and control over their browsing experience. Its extensive personalization options set it apart from other browsers, although it might have a steeper learning curve for those who are not as tech-savvy.

Why this product is good

  • Vivaldi is a web browser that is known for its customization options, privacy features, and user-centric design. It offers a range of unique features such as tab stacking, a built-in ad blocker, and customizable keyboard shortcuts. Vivaldi is built on the Chromium engine, which ensures compatibility with most websites while allowing for high performance.

Recommended for

  • Users who want extensive customization options
  • Privacy-conscious individuals
  • Advanced users who appreciate granular control over browser features
  • Those looking for an alternative to mainstream browsers like Chrome and Firefox

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Vivaldi videos

Vivaldi Is Awesome: Ditch Chrome | Full Vivaldi Tutorial 2018

More videos:

  • Review - Brave vs Vivaldi - Which is Better?
  • Review - Opera vs Vivaldi vs Brave | The Web Browser Comparison

Category Popularity

0-100% (relative to LiveAgent and Vivaldi)
Customer Support
100 100%
0% 0
Web Browsers
0 0%
100% 100
Help Desk
100 100%
0% 0
Security & Privacy
0 0%
100% 100

Questions & Answers

As answered by people managing LiveAgent and Vivaldi.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe the primary audience of your product?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and Vivaldi. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Vivaldi

LiveAgent Reviews

  1. Usama Idrees
    ยท CEO & CTO at HUK SONS ยท
    Transformative Customer Support Solution

    LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The automation features and omnichannel integration have elevated team productivity and customer satisfactionโ€”a must-have for scaling tech-driven businesses.

    ๐Ÿ Competitors: Zendesk, Freshdesk
    ๐Ÿ‘ Pros:    Omnichannel support: seamless integration across email, chat, social media, and phone.|Automation & workflow customization: saved hours with pre-set triggers and personalized workflows.|User-friendly interface: minimal training requiredโ€”our team adopted it effortlessly.|Analytics & reporting: actionable insights helped refine our customer strategy.|Scalability: grows with our business without compromising performance.|24/7 uptime: reliable support during peak demand periods.
    ๐Ÿ‘Ž Cons:    Advanced features learning curve: some automation tools require deeper exploration (worth the effort).|Limited customization in reporting: minor gaps for hyper-specific metrics (workarounds exist).|Mobile app: functional but could use a ui refresh for faster navigation.
  2. Michal K
    ยท CEO ยท
    Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    ๐Ÿ Competitors: Zendesk, Freshdesk
    ๐Ÿ‘ Pros:    Easy to use|Easy integration|Automation and custom functions
    ๐Ÿ‘Ž Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgentโ€™s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgentโ€™s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Vivaldi Reviews

The 7 best web browsers in 2025
And there's plenty more to like about Vivaldi. Its unique tab management tool allows you to stack multiple tab rows on top of each other, so you can group certain websites to clear clutter and make more room on your main tab row. On the sidebar, you can similarly pin panels for quick access to anything, like your notes, reading list, messaging websites, and browsing history.
Source: zapier.com
Brave Alternative - 8 Privacy-Focused and Reliable Options
Compared to Brave, Vivaldi lacks privacy features, but the huge extension support compensates for that. In my experience, both Brave and Vivaldi offer the same browsing speed, and the system impact was also equal.
Source: mspoweruser.com
The Best RSS Feed Readers for Streamlining the Internet
Vivaldi's RSS reader is new, and features are somewhat limited. For example, it doesn't handle some of the extras that other services do, like newsletters and Facebook pages. If you just want a simple reader to subscribe to a few feeds and you don't need a mobile client or all the bells and whistles, this is a great choice. Vivaldi's RSS reader is free and built-in to the...
Source: www.wired.com
Top browsers: features, comparison and stats (2022)
Vivaldi is a web browser, targeted to technical profiles, released in 2016 by Vivaldi Technologies. It is also based on Googleโ€™s free and open source software project, Chromium, but it includes proprietary modifications for further features. As of March 2022, the Vivaldi browser has more than 2.3 million active users.
6 Best Browser Alternatives to Google Chrome
Combine tab stacking with strong privacy measures, and itโ€™s easy to see why Vivaldi is one of the most beloved alternative web browsers. On the subject of privacy, Vivaldi doesnโ€™t profile, track, or sell your data as you browse the web. The browser canโ€™t view the sites you visit, what you download, or what you are searching for. Moreover, there is a capable built-in ad...
Source: gizmodo.com

Social recommendations and mentions

Based on our record, Vivaldi seems to be more popular. It has been mentiond 162 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Vivaldi mentions (162)

  • Firefox will have an option to disable all AI features
    The solution for the (as of yet) small group of people who cares about these things is very simple: community driven forks. With the bonus that you also get a set of great (and per fork different yet handy) features. These include: Waterfox (Firefox) - https://www.waterfox.com/ Zen Browser (Firefox) - https://zen-browser.app/ Librewolf (Firefox) - https://librewolf.net/ Helium (Chrome/Chromium) -... - Source: Hacker News / 7 months ago
  • I tried 6 next-gen browsers - here's what I found
    Last, but not least in my journey to find the perfect browser for me is Vivaldi. This browser was developed back in 2015 by a former Opera co-founder and markets itself to primarily power users. The browser strives to be the all-in-one solution, fully customizable per every userโ€™s needs. - Source: dev.to / 8 months ago
  • Washington Post's Privacy Tip: Stop Using Chrome, Delete Meta Apps (and Yandex)
    I use Vivaldi[1], it seems to work fairly well. Also has built-int adblocker although I'm not sure how good it is compared to Ublock or others. [1] https://vivaldi.com/. - Source: Hacker News / about 1 year ago
  • Wikipedia and Stack Overflow Search
    Hi, https://mach3db.com is now a frontend to search Wikipedia and Stack Overflow article titles. Right now I only have simple substring search to reduce load on my server. The results are clickable links that point to lightweight versions of Wikipedia and Stack Overflow articles. Please give it a try! It works best in the Vivaldi browser: https://vivaldi.com/ Stack Overflow results can also be filtered by minimum... - Source: Hacker News / over 1 year ago
  • Why Vivaldi Might Be the Browser You've Been Waiting For
    Download Vivaldi today and start experiencing the web on your terms: https://vivaldi.com/. - Source: dev.to / almost 2 years ago
View more

What are some alternatives?

When comparing LiveAgent and Vivaldi, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Brave - Fast and secure, ad and tracker blocking browser.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Mozilla Firefox - Get the browsers that put your privacy first โ€” and always have

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Google Chrome - Google Chrome is a fast, secure, and free web browser, built for the modern web. Give it a try on your desktop today.