LiveAgent
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Seascape for Notes
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LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
Seascape for Notes is an archiving solution for Lotus Notes (HCL Notes and Domino). It enables administrators to archive entire Notes applications, mail files, and other custom databases using a streamlined archiving process.
At the core of the product is SWING Softwareโs proprietary PDF rendering engine, which converts Lotus Notes forms and emails into PDF files. The PDF rendering engine was built specifically to convert Notes-specific types of content, such as embedded views, tabbed content, rich-text content, computed fields, document links, and more. It provides the highest PDF conversion fidelity for Lotus Notes available on the market today.
As part of the database archiving process, Seascape for Notes converts all database documents into PDF files, and it also extracts the file attachments from Notes documents and document metadata (saved as XML or JSON files). Administrators can choose between deploying the exported database content via standalone Web Archives or in Microsoft SharePoint lists or libraries. The PDF files in the SharePoint library remain linked to each other in the same way as the original Lotus Notes documents were linked using the Notes doclinks feature.
Seascape also provides the ability to generate PDF and XML archives with automatically generated folder structures and rule-based filenames. This type of archive is suitable for manual or scripted import into any other content repository, either on-premise or in the cloud.
LiveAgent Seascape for NotesLiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.
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LiveAgent's answer
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
LiveAgent's answer
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
LiveAgent's answer
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
LiveAgent's answer
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
LiveAgent's answer
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
LiveAgent's answer
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The automation features and omnichannel integration have elevated team productivity and customer satisfactionโa must-have for scaling tech-driven businesses.
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