LiveAgent VS PollUnit
Compare LiveAgent VS PollUnit and see what are their differences
Remote support software that just works. Securely access attended or unattended computers from anywhere.
featured
LiveAgent
Freshdesk
Zendesk
Intercom
Zoho Desk
HelpScout
Salesforce Service Cloud
LiveChat
PollUnit
PollMaker
poll.ly
Fast Poll
Poll For All
Ferendum
PollCode
TiniPoll
LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
Create public or anonymous votes. Choose from various voting methods like star rating, dot voting, range voting and many more. Allow voters to add their own options. Options can be free text, images, files, dates and time periods. A PollUnit voting offers a tabular and list view.
Create contests about images. Use PollUnit as image voting and image submission platform with approval dashboard and various possibilities for customisation.
More about PollUnit photo contests
Create surveys and ask people questions in multiple steps. Various question types like likert scales, ratings, drawings and general form fields help you to create a questionnaire in minutes.
Create tables and allow participants to add rows and fill your customized columns. A column can be simple text or number input as well as a selection of predefined values.
Create a collection of ideas and allow participants to add and describe their own ideas as well as rate ideas.
LiveAgent PollUnitLiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.
No PollUnit videos yet. You could help us improve this page by suggesting one.
LiveAgent's answer
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
PollUnit's answer:
PollUnit stands out because of its wide range of flexible tools for creating interactive polls, surveys, photo/video/music contests, collaborative tables and decision-making processes.
LiveAgent's answer
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
PollUnit's answer:
PollUnit stands out with a variety of customizable poll types, ranging from simple votings to complex surveys with branching logic and photo and video contests. The platform features user-friendly options like custom designs, real-time analytics, AI-powered fraud detection, and easy group management. Additionally, participants can join without registration, making it more accessible. PollUnit is GDPR-compliant, ensuring that user data is handled securely. PollUnit offers flexible subscription options, including the possibility to book just a single month.
LiveAgent's answer
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
PollUnit's answer:
PollUnit's primary audience includes businesses, non-profit organizations, event organizers, project teams, photo clubs, and individuals who need to make group decisions, manage appointments, or collect feedback in an efficient and user-friendly way.
LiveAgent's answer
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
LiveAgent's answer
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
LiveAgent's answer
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
PollUnit's answer:
LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The automation features and omnichannel integration have elevated team productivity and customer satisfactionโa must-have for scaling tech-driven businesses.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
PollMaker - We Make Publishing Real Simple
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
poll.ly - Your perfect partner to gather ideas and opinions in real time
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Fast Poll - Create instant, real-time polls for free