Software Alternatives, Accelerators & Startups

LiveAgent VS Mobbin

Compare LiveAgent VS Mobbin and see what are their differences

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LiveAgent logo LiveAgent

LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Mobbin logo Mobbin

Latest mobile design patterns & elements library
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Mobbin Landing page
    Landing page //
    2023-10-06

LiveAgent features and specs

  • Ticket management
  • Live Chat & In-App-Messaging
  • AI Chatbot
  • AI answer assistant
  • Email notifications
  • Email Templates
  • Emailing
  • Live Chat Support
  • Call Forward
  • Call Transfer
  • Call Analytics and Reporting
  • Attachment viewer
  • Spam filter
  • Help desk & requests management
  • Reports
  • Reporting
  • Reports & analytics
  • Knowledge Base
  • Knowledge Management
  • Customer Service
  • Customer Support
  • Customer Feedback Widget
  • Customer Management
  • Mobile Apps
  • White Labeling
  • Chat
  • Chat Support
  • Gamification
  • Social Media Integrations
  • Time Tracking
  • Email Management
  • IVR

Mobbin features and specs

  • Extensive UI Database
    Mobbin offers a large collection of UI patterns from popular apps, providing a great resource for designers looking for inspiration and best practices.
  • Search and Filter
    The platform includes robust search and filter functionalities, allowing users to quickly find relevant UI elements based on categories, platforms, and other criteria.
  • High-Quality Screenshots
    All UI patterns are of high quality and offer detailed screenshots, making it easier for designers to understand and analyze different design elements.
  • Regular Updates
    Mobbin frequently updates its database with new UI patterns and design trends, ensuring that users have access to the latest design examples.
  • Team Collaboration Features
    The platform offers features that facilitate team collaboration, making it easier for design teams to share and discuss UI patterns internally.
  • Educational Resource
    In addition to providing visual inspiration, Mobbin can serve as an educational resource for new designers to learn from successful app designs.

Possible disadvantages of Mobbin

  • Subscription-Based Model
    While Mobbin offers a wealth of resources, its full collection and features are locked behind a subscription paywall, which may not be affordable for everyone.
  • Limited Free Access
    The free version of Mobbin offers limited access to their database, which may not be sufficient for some users looking for extensive design inspiration.
  • Lack of Original Content
    Mobbin primarily curates content from existing apps and may lack unique, original design resources created specifically for the platform.
  • Interface Overload
    With a vast amount of UI patterns and screenshots, some users may find the interface overwhelming and challenging to navigate efficiently.
  • Possible Overreliance
    There is a risk that designers might over-rely on Mobbin for inspiration, potentially stifling their own creativity and innovation.
  • Content Duplication
    Some UI patterns may appear similar or redundant, which could limit the diversity of design inspirations available.

Analysis of LiveAgent

Overall verdict

  • LiveAgent is generally regarded as a solid customer support solution, particularly for small to medium-sized businesses. Its functionalities, ease of use, and integration capabilities offer substantial value. However, as with any software, it is important to consider specific business needs and budget constraints when evaluating LiveAgent's fit. Some users mention that while it is feature-rich, it might be more than needed for very small teams without complex requirements.

Why this product is good

  • LiveAgent is often considered a good choice due to its comprehensive set of features tailored for customer support. It offers a multichannel support system, including email, chat, social media, and phone, allowing businesses to streamline communications in one place. Its user-friendly dashboard, robust reporting capabilities, and automation options allow teams to efficiently address customer inquiries and improve service quality. Additionally, LiveAgent provides customizable templates and a reliable ticketing system, which can enhance productivity and customer satisfaction.

Recommended for

    LiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.

Analysis of Mobbin

Overall verdict

  • Yes, Mobbin is considered a valuable resource for mobile app design inspiration. Its user-friendly interface, comprehensive library of design patterns, and frequent updates make it a resourceful tool for those involved in the design and development process.

Why this product is good

  • Mobbin (mobbin.design) is highly regarded for its extensive collection of mobile app design patterns from some of the most popular apps on the market. It offers designers and developers inspiration and practical insights into user interface design, through detailed screenshots and organized content, which can enhance the design process.

Recommended for

  • UI/UX Designers seeking design inspiration
  • Product Managers overseeing app design
  • Developers interested in design patterns
  • Design students looking to study mobile UI trends

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Mobbin videos

Mobbin' Robin โ”‚ 2009 Harley-Davidson Softail Deluxe

More videos:

  • Review - road king and road glide mobbin
  • Review - NEW SHOES FROM @FINISHLINE - MOBBIN' OUT!

Category Popularity

0-100% (relative to LiveAgent and Mobbin)
Customer Support
100 100%
0% 0
Design Tools
0 0%
100% 100
Help Desk
100 100%
0% 0
Design Inspiration
0 0%
100% 100

Questions & Answers

As answered by people managing LiveAgent and Mobbin.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe the primary audience of your product?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Mobbin

LiveAgent Reviews

  1. Usama Idrees
    ยท CEO & CTO at HUK SONS ยท
    Transformative Customer Support Solution

    LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The automation features and omnichannel integration have elevated team productivity and customer satisfactionโ€”a must-have for scaling tech-driven businesses.

    ๐Ÿ Competitors: Zendesk, Freshdesk
    ๐Ÿ‘ Pros:    Omnichannel support: seamless integration across email, chat, social media, and phone.|Automation & workflow customization: saved hours with pre-set triggers and personalized workflows.|User-friendly interface: minimal training requiredโ€”our team adopted it effortlessly.|Analytics & reporting: actionable insights helped refine our customer strategy.|Scalability: grows with our business without compromising performance.|24/7 uptime: reliable support during peak demand periods.
    ๐Ÿ‘Ž Cons:    Advanced features learning curve: some automation tools require deeper exploration (worth the effort).|Limited customization in reporting: minor gaps for hyper-specific metrics (workarounds exist).|Mobile app: functional but could use a ui refresh for faster navigation.
  2. Michal K
    ยท CEO ยท
    Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    ๐Ÿ Competitors: Zendesk, Freshdesk
    ๐Ÿ‘ Pros:    Easy to use|Easy integration|Automation and custom functions
    ๐Ÿ‘Ž Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgentโ€™s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgentโ€™s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Mobbin Reviews

We have no reviews of Mobbin yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Mobbin seems to be more popular. It has been mentiond 15 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Mobbin mentions (15)

  • Is there somewhere I can download examples of designs created by professionals?
    You can check mobbin.design and saasui.design and break them down yourself. Also best practises are never great if it doesnt work for you. So adapt. There will always be better ways to organise your design. All you need to find is a way that works for you. You need not choose the hard path. Sometimes easy gets work done. Source: over 3 years ago
  • free-for.dev
    Mobbin - [Mobile screenshots] Save hours of UI & UX research with our library of 50,000+ fully searchable mobile app screenshots. - Source: dev.to / over 3 years ago
  • Hey Please Give Me Feedback For My Design
    Those are great places to check! You can also edit your instagram feed to be design focused (e.g. Follow many design pages, mark irrelevant stuff as "show me less of this"). UI patterns can be found on mobbin.design or https://www.lapa.ninja/. Source: about 4 years ago
  • UI design feedback help please
    This is a good website for finding references and design trends: https://mobbin.design It has some paid features but you can totally use it for free as long as you create an account. I personally do this all the time, I hope it gives you some inspiration as well! Source: over 4 years ago
  • How to Design an App: Step-by-Step Guide for Non-Designers
    Mobbin Design โ€” Comprehensive curated library of mobile interfaces. - Source: dev.to / over 4 years ago
View more

What are some alternatives?

When comparing LiveAgent and Mobbin, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Refero Design - The biggest collection of UX Patterns, UI Elements and design references from great web applications

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Page Flows - User flow design inspiration for mobile & desktop

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

pttrns - iPhone and iPad user interface patterns