LiveAgent
Freshdesk
Zendesk
Intercom
HelpScout
Zoho Desk
Salesforce Service Cloud
LiveChat
Kechie
Fishbowl Inventory
Epicor Kinetic
Cin7
Sage Estimating
Microsoft Dynamics 365 Finance
Inspired Portal
Zoho Inventory
LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
My Office Apps (MOA) offers business automation for todayโs business environment. MOA presents the best features in a cloud-based solution in one fully integrated software. Our robust and intuitive user interface retrieves information quickly, accurately, and in real time. Our Kechie product line of services encompasses a full ERP (Enterprise Resource Planning), complete Inventory Management and Warehouse Management, a Manufacturing Option, and an entire Finance Module. The Inventory Management package includes all you need to run your business- CRM, Order Management, Procurement, Logistics, Inventory Management, WMS, RMA, Return to Vendor, and tons of reports. Kechie also offers options for Task Management, B2B portal, ecommerce, and a complete Accounting module
LiveAgent KechieLiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.
Small to midsize businesses in industries such as manufacturing, distribution, and retail, seeking a comprehensive ERP solution that is easy to implement and offers flexibility for growth. It's particularly beneficial for those that prioritize cloud-based software and need seamless integration across various business functions.
LiveAgent's answer
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
Kechie's answer:
Kechie is a cloud-native ERP built to unify operations and finance in real timeโnot an old accounting system with operations bolted on. It delivers inventory-first depth (lot/serial traceability, multi-warehouse/bin control, barcode & LPN, guided WMS workflows), plus hundreds of pre-built reports across every module, so teams get answers without a report builder or consultants. Kechie also includes self-service portals (B2B customer ordering and SupplierHub for vendors) and practical integrations (Shopify, ShipStation, Avalara, EDI, credit-card processing, POS, marketplacesโwith optional two-way QuickBooks Online sync). Add revenue recognition, full audit trails, and a clean UI that implements in weeksโnot monthsโand you get enterprise-grade capability without enterprise overhead.
LiveAgent's answer
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
Kechie's answer:
Kechie is cloud-based, scalable, easy to use, and offers business automation with full traceability in real-time. With an award-winning customer service based in the US. Kechie is sold in packages based on the client's requirements. A great value with tons of options
LiveAgent's answer
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
Kechie's answer:
For manufacturers, distributors, and service providers alike, Kechie delivers enterprise-grade ERPโwithout the enterprise overheadโfor growing companies across industries. Focused on inventory control and full traceability, it connects finance, warehouse, procurement, sales, and CRM in a single platform.
LiveAgent's answer
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
Kechie's answer:
At My Office Apps, we set out in 2014 to solve a problem many growing businesses still faceโrelying on outdated systems, disconnected tools, or costly ERP platforms that donโt fit. Thatโs why we built Kechie ERP: a cloud-based, fully integrated solution designed to simplify operations, automate processes, and scale with your business.
We saw the gap in the market. Small to mid-sized companies were forced to choose between rigid, expensive enterprise systems or basic software that couldnโt keep up. Kechie bridges that gapโwith a flexible platform thatโs easy to use, fully connected, and built for real operational demands.
Whether youโre a distributor, manufacturer, or service-based business, Kechie helps automate critical workflows across inventory, finance, manufacturing, and more. And as your business grows, Kechie scales with youโeasily supporting enterprise-level operations without the complexity.
LiveAgent's answer
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
LiveAgent's answer
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
Kechie's answer:
-Meals on Wheels -University of Chicago -USTA -Pepsi
LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The automation features and omnichannel integration have elevated team productivity and customer satisfactionโa must-have for scaling tech-driven businesses.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Fishbowl Inventory - Fishbowl offers manufacturing and warehouse management solutions for QuickBooks.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Epicor Kinetic - Epicor ERP is a global enterprise resource planning solution.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Cin7 - Cin7 allows retailers to manage all their sales channels, inventory, point of sale and supply chain in one central, cloud-based software.
