Software Alternatives, Accelerators & Startups

LiveAgent VS Flexbox Grid

Compare LiveAgent VS Flexbox Grid and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Flexbox Grid logo Flexbox Grid

Grid based on CSS3 flexbox
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Flexbox Grid Landing page
    Landing page //
    2023-09-21

LiveAgent features and specs

  • Ticket management
  • Live Chat & In-App-Messaging
  • AI Chatbot
  • AI answer assistant
  • Email notifications
  • Email Templates
  • Emailing
  • Live Chat Support
  • Call Forward
  • Call Transfer
  • Call Analytics and Reporting
  • Attachment viewer
  • Spam filter
  • Help desk & requests management
  • Reports
  • Reporting
  • Reports & analytics
  • Knowledge Base
  • Knowledge Management
  • Customer Service
  • Customer Support
  • Customer Feedback Widget
  • Customer Management
  • Mobile Apps
  • White Labeling
  • Chat
  • Chat Support
  • Gamification
  • Social Media Integrations
  • Time Tracking
  • Email Management
  • IVR

Flexbox Grid features and specs

  • Responsive Design
    Flexbox Grid is designed to create complex layouts that adapt seamlessly to different screen sizes, facilitating responsive web design.
  • Simplified Alignment
    The use of Flexbox makes it easier to align and distribute space among items in a container without using floats or positioning.
  • Consistency
    Flexbox Grid provides a consistent layout structure, making it easier to maintain and scale web projects without layout issues.
  • Cross-Browser Compatibility
    Flexbox is supported by most modern browsers, ensuring that Flexbox Grid layouts work across various platforms.
  • Flexible Layouts
    Flexbox Grid allows for flexible and dynamic grid layouts that can be easily adjusted with CSS properties.

Possible disadvantages of Flexbox Grid

  • Learning Curve
    Flexbox Grid requires understanding Flexbox principles, which can be challenging for beginners who are not familiar with CSS Flexbox.
  • Limited Older Browser Support
    Older browsers may not fully support Flexbox properties, potentially creating issues in layout rendering.
  • Performance Overhead
    Using a grid framework can introduce additional performance overhead compared to custom CSS solutions tailored to specific needs.
  • Dependency
    Relying on a grid system like Flexbox Grid means adding a dependency to your project, possibly increasing maintenance concerns.

Analysis of LiveAgent

Overall verdict

  • LiveAgent is generally regarded as a solid customer support solution, particularly for small to medium-sized businesses. Its functionalities, ease of use, and integration capabilities offer substantial value. However, as with any software, it is important to consider specific business needs and budget constraints when evaluating LiveAgent's fit. Some users mention that while it is feature-rich, it might be more than needed for very small teams without complex requirements.

Why this product is good

  • LiveAgent is often considered a good choice due to its comprehensive set of features tailored for customer support. It offers a multichannel support system, including email, chat, social media, and phone, allowing businesses to streamline communications in one place. Its user-friendly dashboard, robust reporting capabilities, and automation options allow teams to efficiently address customer inquiries and improve service quality. Additionally, LiveAgent provides customizable templates and a reliable ticketing system, which can enhance productivity and customer satisfaction.

Recommended for

    LiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Flexbox Grid videos

No Flexbox Grid videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to LiveAgent and Flexbox Grid)
Customer Support
100 100%
0% 0
CSS Framework
0 0%
100% 100
Help Desk
100 100%
0% 0
Design Tools
0 0%
100% 100

Questions & Answers

As answered by people managing LiveAgent and Flexbox Grid.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe the primary audience of your product?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and Flexbox Grid. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Flexbox Grid

LiveAgent Reviews

  1. Usama Idrees
    ยท CEO & CTO at HUK SONS ยท
    Transformative Customer Support Solution

    LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The automation features and omnichannel integration have elevated team productivity and customer satisfactionโ€”a must-have for scaling tech-driven businesses.

    ๐Ÿ Competitors: Zendesk, Freshdesk
    ๐Ÿ‘ Pros:    Omnichannel support: seamless integration across email, chat, social media, and phone.|Automation & workflow customization: saved hours with pre-set triggers and personalized workflows.|User-friendly interface: minimal training requiredโ€”our team adopted it effortlessly.|Analytics & reporting: actionable insights helped refine our customer strategy.|Scalability: grows with our business without compromising performance.|24/7 uptime: reliable support during peak demand periods.
    ๐Ÿ‘Ž Cons:    Advanced features learning curve: some automation tools require deeper exploration (worth the effort).|Limited customization in reporting: minor gaps for hyper-specific metrics (workarounds exist).|Mobile app: functional but could use a ui refresh for faster navigation.
  2. Michal K
    ยท CEO ยท
    Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    ๐Ÿ Competitors: Zendesk, Freshdesk
    ๐Ÿ‘ Pros:    Easy to use|Easy integration|Automation and custom functions
    ๐Ÿ‘Ž Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgentโ€™s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgentโ€™s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Flexbox Grid Reviews

Top 5 Bootstrap Alternatives
The Flexbox Grid, as the name suggests, is a grid system based on the CSS Flexbox properties. However, unlike the CSS technique, all the complexity is nicely abstracted away so that you focus only on placing elements the way you want. The best part is that all the code and class names mimic what youโ€™d want in Bootstrap 4, which means switching between these two tools...
Source: geekflare.com

Social recommendations and mentions

Based on our record, Flexbox Grid seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Flexbox Grid mentions (7)

  • I'm currently in the interview process for a Jr. Full Stack Developer position, and I was given this take-home test that has me on the verge of pulling my hair out.
    Not that everyone is the same but here's what I would do. 1) Start with how the data is organized by using Postman to fetch the JSON because they will give me an idea of the kind of data and how I should interact 2) Then proceed to the things I don't know well. In my case, Tabindexes: https://developer.mozilla.org/en-US/docs/Web/HTML/Global_attributes/tabindex Aria-labels:... Source: over 3 years ago
  • Why is tailwind so hyped?
    May you provide a specific scenario? A decade old 960gs provide a custom grid that could be easily tuned to any "proportion of the screen". Random super minimalistic http://flexboxgrid.com/ from the 10 seconds google search had a flex-basis param that could tune grid on the fly. Every other modern "flex css grid framework" has mediaqueries and basic components slapped on top. Barebones grid and flexbox provide... Source: over 3 years ago
  • Tailwind is now the most popular CSS framework in NPM
    Here is a great CSS library that is just the column system. http://flexboxgrid.com/ It has the same naming as bootstrap. I personally just use flex and grid since it so powerful I have no need for a grid system. I just use grid template columns and then flex for pretty much everything else. Tis is why I love Tailwind CSS. It so much more powerful it has all the break points for you and then just lets you get to... Source: almost 4 years ago
  • Massive use of div containers in Yelp.com: is that really necessary?
    If it helps this is my go-to flex grid system when I start a new project. I usually build the big blocks using the utility classes provided by flexboxgrid (which is percentage-based), and then go in each component and fine tune each one. I also extended it a little bit to cover some uses cases that I felt it missed. Source: almost 4 years ago
  • How to use this bootstrap grid alternative?
    Did you check out it's documentation? http://flexboxgrid.com/. Source: almost 5 years ago
View more

What are some alternatives?

When comparing LiveAgent and Flexbox Grid, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Simple Grid - Responsive & lightweight CSS grid for your website.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Tailwind CSS - A utility-first CSS framework for rapidly building custom user interfaces.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

FlexboxPatterns - Build awesome user interfaces with CSS flexbox