Software Alternatives & Reviews

Koinly VS Intercom

Compare Koinly VS Intercom and see what are their differences

Koinly logo Koinly

Koinly is the easiest way to monitor your crypto activity & file your taxes.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Koinly Landing page
    Landing page //
    2021-10-12

Koinly is a cryptocurrency calculator trusted by crypto investors in over 20 countries. Koinly integrates with 700+ exchanges, blockchains, and wallets to give investors an easy and accurate way to track their crypto transactions in one place. From here, Koinly calculates the total capital gains and income an investor has derived from their crypto in any financial year.

  • Intercom Landing page
    Landing page //
    2023-07-05

Koinly videos

Ripple’s Shareholder SBI Invest in QIWI. Ripple Unleashes 1B XRP. Koinly to Add Support for XRP!

More videos:

  • Review - Koinly Review - Paying Taxes on Crypto The Easy Way
  • Review - Koinly Review: The BEST for Crypto Taxes?

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Koinly and Intercom)
Cryptocurrencies
100 100%
0% 0
Customer Support
0 0%
100% 100
Crypto
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using Koinly and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Koinly and Intercom

Koinly Reviews

Best Cryptocurrency Tax Software: Complete Guide to the Top Options
The automated data import is available via either an API exchange connection or by adding cryptocurrency wallet addresses. Data on margin trading, futures trading, staking, lending and DeFi can also be imported. An interesting feature is Koinly’s smart transfer matching, which leverages an artificial intelligence system to detect transfers that are made between your personal...
Source: blockonomi.com
14 Best Crypto Tax Software to Ease Your Calculation and Be Compliant
Koinly has a very generous free subscription that permits up to 10,000 transactions with lots of additional features. It supports the usual FIFO, LIFO, average cost basis, etc., for tax accountancy.
Source: geekflare.com
15 Best Koinly Alternatives 2022
As the name suggests, CryptoTax Calculator provides easy-to-understand tax calculations with customizable rules to support your unique tax needs. CryptoTax Calculator is an excellent Koinly substitute that does a better job than Koinly in giving powerful and accurate tax reports.

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Koinly seems to be a lot more popular than Intercom. While we know about 306 links to Koinly, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Koinly mentions (306)

  • Tax Question. If i buy $1000 worth of crypto and sell 50% on a double and then let the balance ride. Am i exempt from paying tax on that transaction?
    Every transaction you make with crypto is a taxable event. Even buying something with your bitcoin is a taxable event. So instead of looking at your balance, you have to look at each and every transaction and see how much you paid for the asset, how much you sold it for, and how long you held it. The ATO will also want a report on your crypto transactions, which you can get from koinly.io. That will also... Source: 5 months ago
  • 48-nation bloc to crack down on using crypto assets to avoid tax
    Https://koinly.io/ is a popular recommendation here in Denmark. Denmark may have the worst possible taxation for crypto: every time you sell, use or convert your crypto, that's an event where you have to calculate your gains or losses. Gains are taxed like personal income (so up to 53% tax), but losses can only be deducted at 26% they do not offset the gains directly. A school teacher speculating in crypto ended... - Source: Hacker News / 6 months ago
  • Questions about defi
    -is it possible to track swaps and trades I'm making in defi via koinly.io or another tax tracking provider? I want to take advantage of long term capital gains vs short term whenever possible. Source: 10 months ago
  • I made around 90K profit from a meme coin (crypto)recently and I’m 18 years old and have no idea how to go about taxes. Please help me . Also what could I do with my profits ?
    Every trade where you go from 1 coin to another is a capital gains event. Take a look into https://koinly.io/ to calculate it for you. Source: 12 months ago
  • Staked ETH Rewards on Coinbase
    I just bit the bullet and pay koinly.io to do it for me. The one thing I like about it is you can tag staked transaction (eth to eth2) as swaps so they don't show up on your taxes. It's actually free until you want them to generate a tax form for you. Source: about 1 year ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Koinly and Intercom, you can also consider the following products

CoinTracking - All Coins, all Analyzes, all Calculations, all Charts and all Prices for Bitcoin, Litecoin...

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

CoinTracker - The most trusted cryptocurrency tax and portfolio manager

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

CryptoTrader.Tax - Tax software for cryptocurrency

Drift - A messaging app that helps you grow your business.