KnowledgeHut
Simplilearn
Coursera
StudySection
Testprep Training
GoCertify
Udemy
edX
LiveAgent
Freshdesk
Zendesk
Intercom
Zoho Desk
HelpScout
Salesforce Service Cloud
LiveChat
LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
KnowledgeHut LiveAgentLiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.
LiveAgent's answer:
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
LiveAgent's answer:
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
LiveAgent's answer:
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
LiveAgent's answer:
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
LiveAgent's answer:
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
LiveAgent's answer:
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
The people I worked with for scheduling and purchasing the CSM Certification Training class were great! However, the class itself had no benefit at all. Instructors appeared unprepared and did not have any sort of teaching plan in place. About 90% of the time was spent in group activities where we were sent to teach ourselves. That process however left most students anxious because we had no confirmation whether what we taught ourselves was correct. The students collectively expressed the frustrations that were being felt to the instructors on day 1 but very very little improvement was observed on day 2. The class did not prepare me for the CSM exam at all. I did pass the test on the first attempt but it was only after i studied on my own for several additional days and purchased a CSM on-line prep class from Udemy. I was very disappointed that after 2 days i gained zero additional knowledge of scrum; I also felt that sitting thru the class confused me and the understanding of Scrum i did have prior to the class was completely erased. I left class feeling very insecure about taking the exam and with more questions about Scrum, than answers. I had a great experience with Knowledge Hut process but a horrible experience with the educational portion/class and would not take a class from these two instructors in the future: Primary instructor was Anja Stiedl Co-Instructor was Tobias Mayer.
LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The automation features and omnichannel integration have elevated team productivity and customer satisfactionโa must-have for scaling tech-driven businesses.
Simplilearn - Simplilearn offers online certification training courses for professionals.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Coursera - Build skills with courses, certificates, and degrees online from world-class universities and companies
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
StudySection - StudySection is a rich-featured platform for certification in various subjects, including Software Development, Quality Assurance, Business Administration, and many others.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.