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Keeping VS Sifter

Compare Keeping VS Sifter and see what are their differences

Keeping

Turns Google Workspace Into Your Team’s Help Desk

Keeping Keeping Thumbnail
Rating
0 reviews
Pricing
Paid Free trial
Alternatives Is it good?
Sifter

Sifter is designed to be a simple bug and issue tracker for small teams and works especially great for teams with non-technical folks involved.

Sifter Landing page
Rating
0 reviews
Alternatives Is it good?
SetMe
Remote support software that just works. Securely access attended or unattended computers from anywhere. sponsored

Which is more popular?

Customer Support popularity
100% vs 0%
alternatives listed
87 vs 210

Base details

Website, pricing, platforms and company facts side by side.

Keeping
Sifter
Website keeping.com sifterapp.com
Pricing
Paid Free trial Official pricing
Official pricing
Company Startup from the United States · 1 - 9 employees · 2020 —
Listed in
Help Desk Customer Support Customer Service Help Desk And Ticketing Shared Inbox For Gmail Team Email Management Collaborative Email Platform Customer Support Tool For Gmail Productivity Automation SaaS +8
Productivity Project Management Web App Task Management +1

About Keeping and Sifter

In their own words, as submitted to SaaSHub.

Keeping
Sifter

Keeping is a shared inbox and helpdesk tool that lives inside Gmail, turning a shared mailbox like support@company(dot)com into a collaborative workspace where customer emails become trackable tickets with assignments, statuses, tags, and collision detection. It adds helpdesk power (templates,...

Read more about Keeping

No description of Sifter yet.

Features and specs

What each product offers, as listed by its team.

Keeping 6 features
Sifter 5 features
  • Shared Inbox
    Collaborate on your shared inbox from Gmail
  • Automated Workflows
    Tag, assign, and process email automatically
  • Lives in Gmail
    No extra tabs or apps to learn
  • Unlimited Mailboxes
    Add as many shared mailboxes as you like for free
  • Powerful Analytics
    Track first response time, volume, and measure your team
  • Collision Detection
    Never answer the same email twice
  • User-Friendly Interface
    Sifter offers a clean and intuitive user interface that makes it easy for teams to manage and track issues without a steep learning curve.
  • Email Integration
    The app provides robust email integration, allowing users to manage issues through their email without needing to log into the system every time.
  • Simple Reporting
    Sifter provides straightforward reporting tools that allow teams to quickly gauge project status and identify bottlenecks.
  • Minimal Setup Required
    Setting up Sifter is quick and easy with minimal configuration, making it a good choice for teams that want to get started immediately.
  • Focus on Collaboration
    The application emphasizes collaboration among team members by simplifying communication and tracking within the platform.

Possible disadvantages

  • Limited Advanced Features
    Sifter lacks some of the advanced project management features available in more robust solutions, which might not suit teams with complex requirements.
  • Customization Constraints
    The platform offers limited customization options, which may frustrate users who require specific workflows or more tailored experiences.
  • Pricing
    Sifter's pricing model might not be cost-effective for smaller teams or organizations with limited budgets, especially when considering the available features.
  • Reporting Limitations
    While Sifter provides basic reporting tools, it lacks the depth and variety of reports that might be needed for deeper analysis and insights.
  • Integration Limitations
    Sifter's integrations with other tools and platforms are limited compared to more comprehensive project management solutions.

Videos

Walkthroughs and reviews on video.

Keeping 2 videos + Add
Sifter 3 videos + Add

DROP 2025 REVIEW | Keeping the Shot INTERESTING!

More videos

  • Review - I hate it, I'm keeping it. SMSL PL200T CD transport review.

Natizo Stainless Steel Flour Sifter Review

More videos

  • Review - Product Review: Kruve Sifter
  • Review - Easy to Use Rolling Compost Sifter aka Hand Trommel Review

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Keeping
Sifter
100% 100%
Customer Support
0% 0%
26% 26%
Productivity
74% 74%
100% 100%
Help Desk
0% 0%
0% 0%
Project Management
100% 100%

Questions & Answers

As answered by people managing Keeping and Sifter.

How would you describe the primary audience of your product?

Keeping's answer

Small and medium sized businesses

Which are the primary technologies used for building your product?

Keeping's answer

Built in GCP (Google Cloud), with React, Elixir, and Phoenix.

What's the story behind your product?

Keeping's answer

Keeping was built to help teams manage customer support without leaving Gmail. It brings the structure of a help desk to shared inboxes, making it easier to assign, track, and respond to customer emails as a team.

User comments

Share your experience with using Keeping and Sifter. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Keeping no reviews yet
Sifter no reviews yet

Alternatives to Keeping and Sifter

When comparing Keeping and Sifter, you can also consider the following products.

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