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Keeping VS MsgViewer

Compare Keeping VS MsgViewer and see what are their differences

Keeping

Turns Google Workspace Into Your Team’s Help Desk

Rating
0 reviews
Pricing
Paid Free trial
Alternatives Is it good?
MsgViewer

MsgViewer is an email view tool for email messages, capable of doing work on multiple platforms like Mac, Windows, and Linux.

Rating
0 reviews
Alternatives Is it good?
CloudCLI
Shared cloud environments for AI coding agents. Run Claude Code, Cursor CLI, Codex, and Gemini CLI from any device, API, or automation tool. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Customer Support popularity
100% vs 0%
alternatives listed
89 vs 16

Base details

Website, pricing, platforms and company facts side by side.

Keeping
MsgViewer
Website keeping.com github.com
Pricing
Paid Free trial Official pricing
—
Company Startup from the United States · 1 - 9 employees · 2020 —
Listed in
Help Desk Customer Support Customer Service Help Desk And Ticketing Shared Inbox For Gmail Team Email Management Collaborative Email Platform Customer Support Tool For Gmail Productivity Automation SaaS +8
Email Management Email Automation Anti-Spam File Management +1

About Keeping and MsgViewer

In their own words, as submitted to SaaSHub.

Keeping
MsgViewer

Keeping is a shared inbox and helpdesk tool that lives inside Gmail, turning a shared mailbox like support@company(dot)com into a collaborative workspace where customer emails become trackable tickets with assignments, statuses, tags, and collision detection. It adds helpdesk power (templates,...

Read more about Keeping

No description of MsgViewer yet.

Features and specs

What each product offers, as listed by its team.

Keeping 6 features
MsgViewer 5 features
  • Shared Inbox
    Collaborate on your shared inbox from Gmail
  • Automated Workflows
    Tag, assign, and process email automatically
  • Lives in Gmail
    No extra tabs or apps to learn
  • Unlimited Mailboxes
    Add as many shared mailboxes as you like for free
  • Powerful Analytics
    Track first response time, volume, and measure your team
  • Collision Detection
    Never answer the same email twice
  • Open Source
    MsgViewer is open source, which allows for community contributions and transparency in code, fostering trust and constant improvement.
  • Cross-Platform
    The application is designed to work on multiple operating systems, which enhances its versatility and usability across different user environments.
  • Lightweight
    MsgViewer is a lightweight application that does not demand extensive system resources, making it suitable for users with limited hardware capacity.
  • User-Friendly Interface
    It provides an intuitive user interface that simplifies the process of viewing MSG files, making it accessible even to users with limited technical expertise.
  • Support for MSG Files
    MsgViewer specifically supports MSG file formats, catering to users who need to view email messages saved in this format without needing Microsoft Outlook.

Possible disadvantages

  • Limited Functionality
    The tool is primarily focused on viewing MSG files and may not offer additional functionalities such as editing or conversion that some users might require.
  • Software Dependencies
    As with many open-source projects, using MsgViewer may require installation of specific dependencies that could be a hurdle for non-technical users.
  • Lack of Advanced Features
    Advanced features, such as batch processing or integration with email clients, are not available, which could limit the tool's appeal to professional users or businesses.
  • Potential Compatibility Issues
    Since MsgViewer is reliant on Java, it may face compatibility issues with certain environments where Java is not properly configured or maintained.
  • Community Support
    Support and updates for open-source projects can vary, and users might experience delays in bug fixes or feature requests.

Videos

Walkthroughs and reviews on video.

Keeping 2 videos + Add
MsgViewer 1 video + Add

DROP 2025 REVIEW | Keeping the Shot INTERESTING!

More videos

  • - I hate it, I'm keeping it. SMSL PL200T CD transport review.

Trying out MSGViewer

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Keeping
MsgViewer
100% 100%
Customer Support
0% 0%
0% 0%
Email Management
100% 100%
100% 100%
Help Desk
0% 0%
0% 0%
Email Automation
100% 100%

Questions & Answers

As answered by people managing Keeping and MsgViewer.

How would you describe the primary audience of your product?

Keeping's answer

Small and medium sized businesses

Which are the primary technologies used for building your product?

Keeping's answer

Built in GCP (Google Cloud), with React, Elixir, and Phoenix.

What's the story behind your product?

Keeping's answer

Keeping was built to help teams manage customer support without leaving Gmail. It brings the structure of a help desk to shared inboxes, making it easier to assign, track, and respond to customer emails as a team.

User comments

Share your experience with using Keeping and MsgViewer. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Keeping no reviews yet
MsgViewer no reviews yet

We have no reviews of MsgViewer yet. Be the first one to post

Alternatives to Keeping and MsgViewer

When comparing Keeping and MsgViewer, you can also consider the following products.

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