
HelpScout
Hiver
Freshdesk
Zendesk
Helpy.io
Front
Zoho Desk
Turns Google Workspace Into Your Team’s Help Desk

Typeform
Survey Monkey
Jotform
Qualtrics
Wufoo
Paperform
Formstack
Simple web forms from Google.

Which is more popular?
Website, pricing, platforms and company facts side by side.
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|---|---|---|
| Website | keeping.com | google.com |
| Pricing | — | |
| Company | Startup from the United States · 1 - 9 employees · 2020 | 2010 |
| Listed in |
In their own words, as submitted to SaaSHub.


Keeping is a shared inbox and helpdesk tool that lives inside Gmail, turning a shared mailbox like support@company(dot)com into a collaborative workspace where customer emails become trackable tickets with assignments, statuses, tags, and collision detection. It adds helpdesk power (templates,...
No description of Google Forms yet.
What each product offers, as listed by its team.


Possible disadvantages
An editorial look at what each product does well and who it suits.


No analysis of Keeping yet.
Overall verdict
Why this product is good
Recommended for
Walkthroughs and reviews on video.
DROP 2025 REVIEW | Keeping the Shot INTERESTING!
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Review Google Forms responses
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How often each product is chosen within a category, 0–100% relative to the other.


As answered by people managing Keeping and Google Forms.
Keeping's answer
Small and medium sized businesses
Keeping's answer
Built in GCP (Google Cloud), with React, Elixir, and Phoenix.
Keeping's answer
Keeping was built to help teams manage customer support without leaving Gmail. It brings the structure of a help desk to shared inboxes, making it easier to assign, track, and respond to customer emails as a team.
Share your experience with using Keeping and Google Forms. For example, how are they different and which one is better?
External articles and on-site reviews we used to compare the two products.


Are you a fan of Gmail? Or would you prefer to not have to log into a dedicated tool to answer support requests? If it’s the latter, then Keeping might be for you. Keeping works by turning Gmail into a fully featured...
Helps my company solve many issues. We collect information from clients and employees. We conduct surveys and collect data. Very useful software. Helps form a common opinion, conduct analysis and analytics.
Google Forms is a user-friendly platform that allows you to create forms effortlessly. With its intuitive interface, you can select from various question types, customize the design, and add logic for a seamless...
Google Forms will be your choice if you’re looking for a straightforward tool to create surveys without all the fuss. It’s particularly good for anyone who needs to whip up quick polls or surveys with a clean,...
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Help Scout is a simple, straightforward way to provide excellent support
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Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!
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Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.
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Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Compare Freshdesk to Keeping or Google Forms:
