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Keeping VS Freework

Compare Keeping VS Freework and see what are their differences

Keeping

Turns Google Workspace Into Your Team’s Help Desk

Rating
0 reviews
Pricing
Paid Free trial
Alternatives Is it good?
Freework

An easy way to keep track of your daily work

Rating
0 reviews
Pricing
Freemium Free trial
Alternatives Is it good?
InboxAgent
InboxAgent uses AI to read your shared mailboxes, like info@ and sales@, plus everyone's own inbox, on Microsoft 365, Gmail, Zoho Mail or IMAP. It finds the sales leads and gives each an owner on a board. Never sends from your mailbox. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Customer Support popularity
100% vs 0%
alternatives listed
89 vs 166

Base details

Website, pricing, platforms and company facts side by side.

Keeping
Freework
Website keeping.com freework.com
Pricing
Paid Free trial Official pricing
Freemium Free trial
Platforms —
Web Browser Android iOS Google Chrome Mac OSX +3
Company Startup from the United States · 1 - 9 employees · 2020 —
Listed in
Help Desk Customer Support Customer Service Help Desk And Ticketing Shared Inbox For Gmail Team Email Management Collaborative Email Platform Customer Support Tool For Gmail Productivity Automation SaaS +8
Time Tracking Time Management Invoicing Project Management Payroll Workteam Planner Team Collaboration Agile Project Management +5

About Keeping and Freework

In their own words, as submitted to SaaSHub.

Keeping
Freework

Keeping is a shared inbox and helpdesk tool that lives inside Gmail, turning a shared mailbox like support@company(dot)com into a collaborative workspace where customer emails become trackable tickets with assignments, statuses, tags, and collision detection. It adds helpdesk power (templates,...

Read more about Keeping

Freework aims to streamline the management of teams and projects for businesses, in order to simplify and speed up the planning and supervision of projects. We enable project-based organizations to work even more efficiently and easily - with one product.

Read more about Freework

Features and specs

What each product offers, as listed by its team.

Keeping 6 features
Freework 13 features
  • Shared Inbox
    Collaborate on your shared inbox from Gmail
  • Automated Workflows
    Tag, assign, and process email automatically
  • Lives in Gmail
    No extra tabs or apps to learn
  • Unlimited Mailboxes
    Add as many shared mailboxes as you like for free
  • Powerful Analytics
    Track first response time, volume, and measure your team
  • Collision Detection
    Never answer the same email twice
  • Time Tracking
  • Project Planning
  • INVOICING & BILLING
  • Dashboards
  • Reminders
  • Client Management
  • Report builder
  • Budget management
  • Chrome Extension
  • Mobile App
  • Web App
  • Jira Integration
  • Free to use

Videos

Walkthroughs and reviews on video.

Keeping 2 videos + Add
Freework 0 videos + Add

DROP 2025 REVIEW | Keeping the Shot INTERESTING!

More videos

  • - I hate it, I'm keeping it. SMSL PL200T CD transport review.

No Freework videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Keeping
Freework
100% 100%
Customer Support
0% 0%
0% 0%
Time Tracking
100% 100%
100% 100%
Help Desk
0% 0%
30% 30%
Productivity
70% 70%

Questions & Answers

As answered by people managing Keeping and Freework.

How would you describe the primary audience of your product?

Keeping's answer

Small and medium sized businesses

Which are the primary technologies used for building your product?

Keeping's answer

Built in GCP (Google Cloud), with React, Elixir, and Phoenix.

What's the story behind your product?

Keeping's answer

Keeping was built to help teams manage customer support without leaving Gmail. It brings the structure of a help desk to shared inboxes, making it easier to assign, track, and respond to customer emails as a team.

User comments

Share your experience with using Keeping and Freework. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Keeping no reviews yet
Freework no reviews yet

We have no reviews of Freework yet. Be the first one to post

Alternatives to Keeping and Freework

When comparing Keeping and Freework, you can also consider the following products.

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