
HelpScout
Hiver
Freshdesk
Zendesk
Helpy.io
Front
Zoho Desk
Turns Google Workspace Into Your Team’s Help Desk
Which is more popular?
Based on our record, DEV.to seems to be more popular. It has been mentioned 713 times since March 2021.
Website, pricing, platforms and company facts side by side.
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|---|---|---|
| Website | keeping.com | dev.to |
| Pricing | — | |
| Company | Startup from the United States · 1 - 9 employees · 2020 | Startup from the United States |
| Listed in |
In their own words, as submitted to SaaSHub.


Keeping is a shared inbox and helpdesk tool that lives inside Gmail, turning a shared mailbox like support@company(dot)com into a collaborative workspace where customer emails become trackable tickets with assignments, statuses, tags, and collision detection. It adds helpdesk power (templates,...
No description of DEV.to yet.
What each product offers, as listed by its team.


Possible disadvantages
An editorial look at what each product does well and who it suits.


No analysis of Keeping yet.
Overall verdict
Why this product is good
Recommended for
Walkthroughs and reviews on video.
DROP 2025 REVIEW | Keeping the Shot INTERESTING!
More videos
Ben Halpern founder of Dev.To & The Practical Dev
How often each product is chosen within a category, 0–100% relative to the other.


As answered by people managing Keeping and DEV.to.
Keeping's answer
Small and medium sized businesses
Keeping's answer
Built in GCP (Google Cloud), with React, Elixir, and Phoenix.
Keeping's answer
Keeping was built to help teams manage customer support without leaving Gmail. It brings the structure of a help desk to shared inboxes, making it easier to assign, track, and respond to customer emails as a team.
Share your experience with using Keeping and DEV.to. For example, how are they different and which one is better?
External articles and on-site reviews we used to compare the two products.


Are you a fan of Gmail? Or would you prefer to not have to log into a dedicated tool to answer support requests? If it’s the latter, then Keeping might be for you. Keeping works by turning Gmail into a fully featured...
The 'dev.to' forum is a great place for developers to find answers, share their knowledge, and learn from others. It's a place for people to talk about their projects, ask questions, and get feedback.
One of Dev.to’s unique features is its focus on the human side of coding. Developers often share their personal stories, career journeys, and lessons learned, creating a sense of camaraderie within the community. The...
As a mini-blog, it is a nice alternative for Medium to publish and share information about programming. However, the community and the organization are biased toward social justice (and they are open to it). You can...
Recommendations tracked on public social media and blogs since March 2021.


Tracking Keeping since Mar 2021.
A month ago, an average web request on DEV took about 70 milliseconds inside Rails, with P99 response time coming in at over 1s much of the time. Today, across roughly 300,000 sampled requests a day in Better Stack, that number sits at... - Source: dev.to / 7 days ago
In Part 3 of this series, we built our Storage Vault in PostgreSQL 16: co-locating dense pgvector embeddings and full-text BM25 indexes, using Reciprocal Rank Fusion (RRF) to merge candidate chunks into a unified pool of 15 relevant... - Source: dev.to / 4 days ago
Access DEV.to directly through https://dev.to. - Source: dev.to / 6 days ago
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Welcome to Medium, a place to read, write, and interact with the stories that matter most to you.
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Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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