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JSON to CSV VS Zendesk

Compare JSON to CSV VS Zendesk and see what are their differences

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JSON to CSV logo JSON to CSV

Convert JSON to CSV in your browser

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • JSON to CSV Landing page
    Landing page //
    2019-09-05
  • Zendesk Landing page
    Landing page //
    2024-05-06

JSON to CSV features and specs

  • Simplicity
    The tool offers a straightforward interface that makes it easy to convert JSON data to CSV without needing to write any code, which is accessible to users with varying levels of technical expertise.
  • Quick Processing
    It quickly converts JSON files to CSV format, making it efficient for users who need fast results.
  • Free to Use
    The service is freely available online, enabling users to perform conversions without any cost, making it an excellent choice for individuals and small-scale projects.
  • No installation
    Being a web-based tool, it doesn’t require any software installation, making it readily accessible from any device with an internet connection.

Possible disadvantages of JSON to CSV

  • Limited Customization
    The tool provides basic conversion capabilities, but lacks advanced features for customizing the output CSV to fit specific user needs.
  • Internet Dependency
    As an online tool, it requires a stable internet connection, which might be a limitation in areas with poor connectivity or for users who prefer offline solutions.
  • Privacy Concerns
    Since the conversion is done through a web service, there may be concerns about the privacy and security of potentially sensitive data being uploaded.
  • Handling Complex JSON
    It might struggle with complex JSON structures, such as deeply nested objects or arrays, potentially leading to incomplete or incorrect conversions.

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

Analysis of Zendesk

Overall verdict

  • Zendesk is generally regarded as a good choice for businesses seeking to improve their customer service operations. It offers a comprehensive suite of tools that cater to the needs of customer support teams, allowing for efficient and effective service delivery. However, as with any platform, it may have a learning curve and can be more costly compared to some basic options, so it's essential to assess its fit for your specific business needs.

Why this product is good

  • Zendesk is considered a strong customer support platform due to its robust features, including ticket management, automation capabilities, and integration options with various business applications. It provides a user-friendly interface, scalability for growing businesses, and performance analytics that help improve customer service efficiency. Additionally, it offers tools for self-service, live chat, and a comprehensive help center, making it a versatile solution for businesses of varying sizes.

Recommended for

    Zendesk is recommended for small to large businesses that need a scalable and comprehensive customer support solution. It is especially beneficial for organizations looking to integrate customer support with existing systems, those needing detailed reporting and analytics, and companies seeking to provide multi-channel support including email, live chat, and social media interactions.

JSON to CSV videos

Python Json Tutorial: Read And Write Json And Convert Json To CSV || Fix Json Errors

More videos:

  • Review - Converting FHIR JSON to CSV with Flexter

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to JSON to CSV and Zendesk)
Linux
100 100%
0% 0
Customer Support
0 0%
100% 100
Web App
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare JSON to CSV and Zendesk

JSON to CSV Reviews

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Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than JSON to CSV. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

JSON to CSV mentions (4)

  • 5 useful JSON tools to improve your productivity
    There exist many different tools that help convert JSON data to other formats like XML, CSV, YAML, etc. One tool that I've liked within this category is Konklone.io, built by Eric Mill, because it acts as a lightweight and simple tool to help quickly convert JSON data into CSV. - Source: dev.to / about 2 years ago
  • Exporting music play history for Last.fm
    That spits back a bunch of JSON code in the browser that I saved as a text file. I then used a website like JSON TO CSV Converter to convert the JSON to a tabular csv format. The result is a table that has a row for each time I listened to the track, when and how long I listened to it as well as the other standard data like which app and platform I used to listen, the track information such as album, artist etc. Source: over 3 years ago
  • Downloading Your Macros
    Https://konklone.io/json/ has always worked well for me. Source: almost 4 years ago
  • How to I search for a specific tag and can I export the results as a textfile or spreatsheat?
    I used Overpass Turbo to search for shop=*, then export > copy geojson, paste into https://konklone.io/json/ and then downloaded the csv file to open in Excel. Source: almost 4 years ago

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 3 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 3 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
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What are some alternatives?

When comparing JSON to CSV and Zendesk, you can also consider the following products

Dadroit JSON Viewer - Open a 1GB JSON file in a blink 💣

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

CSV Explorer - Explore Spreadsheets with Millions of Rows

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

OneSchema - Import customer CSV data 10x faster

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!