Software Alternatives, Accelerators & Startups

Intercom VS SMTP

Compare Intercom VS SMTP and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

SMTP logo SMTP

SMTP provides scalable affordable email infrastructure for all your sending needs.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • SMTP Landing page
    Landing page //
    2022-09-13

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

SMTP videos

8 Best SMTP Services for Email Marketing

More videos:

  • Review - What is SMTP? and how it works? the Simple Mail Transfer Protocol Explained in 3 Minutes
  • Review - Introduction to SMTP Relay for Servers

Category Popularity

0-100% (relative to Intercom and SMTP)
Customer Support
100 100%
0% 0
Email Marketing
0 0%
100% 100
CRM
100 100%
0% 0
Email Delivery
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and SMTP

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

SMTP Reviews

We have no reviews of SMTP yet.
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Social recommendations and mentions

Intercom might be a bit more popular than SMTP. We know about 6 links to it since March 2021 and only 5 links to SMTP. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

SMTP mentions (5)

  • SMTP provider without sending\hourly limitation?
    I will confront it with smtp2go, they look very similar, also in terms of cost smtp.com is 10$ more, but we'll see which one suits us better. Thanks for the suggestion! Source: about 1 year ago
  • Cold Email Software
    Phplist is free, then you will need to plug that into an SMTP relay like smtp.com or sendgrid.com. Source: almost 2 years ago
  • Google workspace vs dedicated IP SMPT
    Let's say I need about 3k emails per day. Is it better to create 3 domains with google workspace or create smpt server and dedicated IP with AWS SES or smtp.com ? Source: over 2 years ago
  • The hell did this user do? They have corp gmail.
    We push customers to smtp.com or mailjet. Mostly because we can pull data from their respective API's directly into our software. Source: over 2 years ago
  • ProtonBridge, SMTP and Symfony
    Don't abuse ProtonMail for spamming. If you want to spam folks, use dedicated spam services - such as sendgrid, mailjet, smtp.com, Sendinblue, etc, etc. There's a ton of these services who does the spamming in the proper ways. Source: about 3 years ago

What are some alternatives?

When comparing Intercom and SMTP, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

turboSMTP - turboSMTP is a reliable, powerful, easy-to-use SMTP server that maximizes the deliverability of all...

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Mandrill - Mandrill is a new way for apps to send transactional email. It runs on the delivery infrastructure that powers MailChimp.

Drift - A messaging app that helps you grow your business.

Postmark - Postmark is the easiest and most reliable way to be sure your important transactional emails get to the inbox. Simply & reliably parse recieved email to JSON for your webapp.