Software Alternatives, Accelerators & Startups

Intercom VS Plerdy

Compare Intercom VS Plerdy and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Plerdy logo Plerdy

Plerdy is a comprehensive conversation rate optimization software that caters to professional online marketers and agencies, allow them to enhance website performance and increase revenue greatly.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Plerdy Landing page
    Landing page //
    2023-07-20

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Plerdy videos

Plerdy Review | Heatmaps, User Behaviours Video Record, Form Builder, CTA, Goals, Funnels

More videos:

  • Review - Intro to Plerdy (Heatmaps, Session recordings, Popups, SEO checker)

Category Popularity

0-100% (relative to Intercom and Plerdy)
Customer Support
100 100%
0% 0
Web Analytics
0 0%
100% 100
CRM
100 100%
0% 0
Analytics
0 0%
100% 100

User comments

Share your experience with using Intercom and Plerdy. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Plerdy

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Plerdy Reviews

  1. Not a functional app for any website. UX is way too complicated and unusable

    Not a functional app for any website. UX is way too complicated and unusable

    🏁 Competitors: WatchThemLive, Google Analytics

10 Best Hotjar Alternatives & Competitors in 2023
Plerdy’s eCommerce analytics tool also demonstrates how a website conversion rate increases. How? To put it simply, Plerdy claims it can show its users which pages, buttons, or CTAs could attract customers.
Best 10 Session Replay Tools and Software
You may ask what Plerdy offers on its session replay software. Keep reading to get familiar with Plerdy’s features.
10 Best Inspectlet Alternatives 2022
Plerdy offers a variety of conversion rate optimization tools. These include website heat maps, event tracking tools, SEO checkers, or conversion funnel analysis. Data transmission is protected with SSL technology. Plerdy can be used with all common browsers and offers integration with other online services. Plerdy also provides videos about use cases, checklists, e-books,...
Source: www.plerdy.com
Free SEO Tools To Improve Your Rankings
Plerdy (Free Plan) - An analytics tool that shows you heatmaps reports and user sessions recording. It also offer PopUP forms, SEO site audit, Free plan is limited to 2,000 pageviews a day.

Social recommendations and mentions

Based on our record, Intercom should be more popular than Plerdy. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Plerdy mentions (4)

  • Ahrefs backlink spam
    I see your point, try plerdy.com I use it for analyzing my website and user behavior on my website. Source: almost 3 years ago
  • What is something you know now you wish you knew at the start of your SEO career?
    I'd recommend analyzing the websites, content with plerdy.com. , GSC, GoogleAds. Source: almost 3 years ago
  • I got my first Client!
    Analyse their traffic (Organic, Social, Referral), I recommend plerdy.com for SEO. Source: almost 3 years ago
  • Core Web Vitals question (WordPress + SE Ranking)
    I recommend using plerdy.com for tracking user behavior on your website. Source: almost 3 years ago

What are some alternatives?

When comparing Intercom and Plerdy, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Drift - A messaging app that helps you grow your business.

Ahrefs Backlink Checker - With the world's biggest index of live backlinks (over 15 trillion), Ahrefs Backlink Checker will show you the most complete backlink profile for any website.