Software Alternatives, Accelerators & Startups

Plerdy VS Zendesk

Compare Plerdy VS Zendesk and see what are their differences

Plerdy logo Plerdy

Plerdy is a comprehensive conversation rate optimization software that caters to professional online marketers and agencies, allow them to enhance website performance and increase revenue greatly.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Plerdy Landing page
    Landing page //
    2023-07-20
  • Zendesk Landing page
    Landing page //
    2024-05-06

Plerdy videos

Plerdy Review | Heatmaps, User Behaviours Video Record, Form Builder, CTA, Goals, Funnels

More videos:

  • Review - Intro to Plerdy (Heatmaps, Session recordings, Popups, SEO checker)

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Plerdy and Zendesk)
Web Analytics
100 100%
0% 0
Customer Support
0 0%
100% 100
Analytics
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Plerdy and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Plerdy and Zendesk

Plerdy Reviews

  1. Not a functional app for any website. UX is way too complicated and unusable

    Not a functional app for any website. UX is way too complicated and unusable

    🏁 Competitors: WatchThemLive, Google Analytics

10 Best Hotjar Alternatives & Competitors in 2023
Plerdy’s eCommerce analytics tool also demonstrates how a website conversion rate increases. How? To put it simply, Plerdy claims it can show its users which pages, buttons, or CTAs could attract customers.
Best 10 Session Replay Tools and Software
You may ask what Plerdy offers on its session replay software. Keep reading to get familiar with Plerdy’s features.
10 Best Inspectlet Alternatives 2022
Plerdy offers a variety of conversion rate optimization tools. These include website heat maps, event tracking tools, SEO checkers, or conversion funnel analysis. Data transmission is protected with SSL technology. Plerdy can be used with all common browsers and offers integration with other online services. Plerdy also provides videos about use cases, checklists, e-books,...
Source: www.plerdy.com
Free SEO Tools To Improve Your Rankings
Plerdy (Free Plan) - An analytics tool that shows you heatmaps reports and user sessions recording. It also offer PopUP forms, SEO site audit, Free plan is limited to 2,000 pageviews a day.

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Plerdy. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Plerdy mentions (4)

  • Ahrefs backlink spam
    I see your point, try plerdy.com I use it for analyzing my website and user behavior on my website. Source: almost 3 years ago
  • What is something you know now you wish you knew at the start of your SEO career?
    I'd recommend analyzing the websites, content with plerdy.com. , GSC, GoogleAds. Source: almost 3 years ago
  • I got my first Client!
    Analyse their traffic (Organic, Social, Referral), I recommend plerdy.com for SEO. Source: almost 3 years ago
  • Core Web Vitals question (WordPress + SE Ranking)
    I recommend using plerdy.com for tracking user behavior on your website. Source: almost 3 years ago

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Plerdy and Zendesk, you can also consider the following products

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Ahrefs Backlink Checker - With the world's biggest index of live backlinks (over 15 trillion), Ahrefs Backlink Checker will show you the most complete backlink profile for any website.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!