Plerdy Reviews

1. Aigrow

   | Marketer at Aigrow.me | over 1 year ago
   Not a functional app for any website. UX is way too complicated and unusable

   Not a functional app for any website. UX is way too complicated and unusable

   🏁 Competitors: WatchThemLive, Google Analytics

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Plerdy mentions (4)

• Ahrefs backlink spam

  I see your point, try plerdy.com I use it for analyzing my website and user behavior on my website. Source: almost 3 years ago

• What is something you know now you wish you knew at the start of your SEO career?

  I'd recommend analyzing the websites, content with plerdy.com. , GSC, GoogleAds. Source: almost 3 years ago

• I got my first Client!

  Analyse their traffic (Organic, Social, Referral), I recommend plerdy.com for SEO. Source: almost 3 years ago

• Core Web Vitals question (WordPress + SE Ranking)

  I recommend using plerdy.com for tracking user behavior on your website. Source: almost 3 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago