Intercom
Zendesk
Freshdesk
Drift
Tidio
LiveChat
tawk.to
Crisp Chat
Lumigo
Datadog
NewRelic
Amazon CloudWatch
AWS X-Ray
Dashbird
Epsagon
Google StackDriver
Lumigo is a monitoring and troubleshooting platform for serverless and distributed environments.
Monitoring - Get a comprehensive overview of the health of your entire system. See transactions, functions and managed services in a single view, making it easy to ensure your application is performing optimally or to identify necessary configuration or performance optimizations.
Troubleshooting and Debugging - Understand the story of every transaction from beginning to end. Get alerted as soon as an issue occurs and instantly drill down to see the issue in the context of an end-to-end transaction. No more wading through endless log streams. Quickly deduce business impact and find the root cause.
Alerts - With preconfigured smart alerting that works straight out of the box, you can remove that task from your dev backlog items, confident that you'll always be the first to know about critical issues in your application.
Live architecture map - With an auto-generated, always up to date system map, based on real-time execution, team managers and architects get a powerful visual tool for monitoring system architecture, driving architectural discussions and aiding new employee onboarding.
Cost analysis - Take full advantage of the cost-effectiveness of serverless computing with a granular cost breakdown of every component of your application. Quickly identify areas of inefficiency and optimize system resources.
Intercom LumigoIntercom is recommended for businesses of all sizes that wish to enhance their customer service and communication strategies. It is particularly beneficial for companies that want to offer personalized customer interactions through messaging, automate customer support processes, and gain insights from customer interactions. It's suitable for SaaS businesses, e-commerce platforms, and tech startups that prioritize customer experience.
Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.
Before using Lumigo I worked with clients on all sorts of hacks to debug Serverless Apps. This involved cluttering the code base with logs and deciphering the output on CloudWatch. A fellow consultant told us about his success with Lumigo. We decided to give it a go. Within minutes, our customers started to enjoy meaningful, actionable insights. All our clients now probably enjoy a reduction of about 60 percent in our time-to-response has been cut by about 60 percent.
I've been using Lumigo in the past year. It's been helping me find underline issues that are much harder to find compared to cloudwatch, it puts everything in a unified view and reduces the need to move between a list of logs in CloudWatch. I like the alerts that come out of the box and especially the integration with external tools, noo need for me to write any Lambda to interact with my Slack channel.
Best onboarding of an APM I've seen. No code changes and literally 5 clicks. Really helps the team spot production glitches and understand root cause immediately.
I love the idea of presenting distributed system flow via visual maps !
Based on our record, Lumigo should be more popular than Intercom. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
$ curl -s "https://detectzestack.com/demo?url=intercom.com" | jq '.' { "url": "https://intercom.com", "domain": "intercom.com", "technologies": [ { "name": "Intercom", "categories": ["Live chat", "Customer engagement"], "confidence": 100, "source": "http" }, { "name": "React", "categories": ["JavaScript frameworks"], "confidence": 100, "source": "http" }, ... ], "categories": { "Live chat": ["Intercom"], "Customer... - Source: dev.to / 3 months ago
Intercom: Famous for its conversational marketing focus, Intercomโs live chat widget offers features like proactive messaging and lead qualification. It also supports deep personalization for enhanced customer engagement. - Source: dev.to / over 1 year ago
Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 3 years ago
I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 4 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. Iโd emphasize a straightforward, fuss-free angle instead. Source: about 4 years ago
You can do so at this link: https://lumigo.io/. - Source: dev.to / over 2 years ago
Luckily, we just need to make sure the target Lambda function (for the schedule) receives the name of the schedule as part of its invocation event. Because the onSuccess function would receive this as requestPayload when itโs invoked by the Lambda service, as you can see from the trace collected in Lumigo:. - Source: dev.to / over 3 years ago
No Indicators of Success - As much as we'd all like it, observability tools don't automatically track your business metrics. You can add APM vendors like BaseLime, Lumigo, and DataDog to your account, but unless you intentionally add meaningful metrics to track your KPIs, you're left in the dark. Metrics tend to fall by the wayside in many scenarios where speed is the primary objective. No business metrics mean... - Source: dev.to / over 3 years ago
Lumigo: Lumigo is similar to Datadog, but the main different is that lumigo focuses on traceability. The more incredible feature it is the graphs and the following to the transaction to the time of live. - Source: dev.to / over 3 years ago
Weโre using https://lumigo.io/ to trace our lambda functions and itโs a great deal in terms of what youโre paying and what youโre getting. Source: over 3 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
NewRelic - New Relic is a Software Analytics company that makes sense of billions of metrics across millions of apps. We help the people who build modern software understand the stories their data is trying to tell them.
Drift - A messaging app that helps you grow your business.
Amazon CloudWatch - Amazon CloudWatch is a monitoring service for AWS cloud resources and the applications you run on AWS.