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Intercom VS GoToMeeting

Compare Intercom VS GoToMeeting and see what are their differences

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Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

GoToMeeting logo GoToMeeting

GoToMeeting is a web conferencing service offering a range of services which are available on Mac, PC, iOS and Android devices.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • GoToMeeting Landing page
    Landing page //
    2018-09-30

Intercom videos

+ Add

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

GoToMeeting videos

+ Add

GoToMeeting - Getting Started with the New GoToMeeting

More videos:

  • Review - GoToWebinar GoToMeeting Review With James Schramko
  • Review - GoToMeeting - In-Session Experience
  • Review - GoToMeeting Review: Top Features, Pros and Cons, and Alternatives
  • Review - GoToMeeting Review: Great communication Tool

Category Popularity

0-100% (relative to Intercom and GoToMeeting)

Intercom

GoToMeeting

Customer Support
100 100%
Customer Support
0% 0
Group Chat & Notifications
0 0%
Group Chat & Notifications
100% 100
CRM
100 100%
CRM
0% 0
Video Conferencing
0 0%
Video Conferencing
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and GoToMeeting

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
Source: www.marketermilk.com
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.
Source: www.nectardesk.com

GoToMeeting Reviews

6 Webex Alternatives You Can Switch to in 2022
GoToMeeting is so much more than a tool that enables video chat and video meetings. It comes with the support for multiple devices and packs some of the must-have features such as screen sharing. When it comes to advanced features, you will be happy to find out that you can set a PIN code for a participant to enter to join a video conference. Here is a more in-depth look...
Source: www.stork.ai
Necessary Tools For Effective Work In a Remote Team
In addition to the well-known Zoom and Skype, we recommend trying GoToMeeting — a service designed specifically for remote teams. This program for remote work (app for remote work) offers screen sharing, and unlimited entries, it is fast to use and does not require downloading files.
Source: blog.getscreen.me
7 Zoom Alter­na­tives for Video Con­fer­enc­ing and Remote Meetings
GoToMeeting is another fantastic tool that enables collaborations and communication seamlessly via the internet in real-time. It is one of the simplest video conferencing, screen sharing, and online meeting solutions.
Source: www.guidingtech.com
10 Best Skype Alternatives For Making Free Calls Online
GoToMeeting sure does not sound like an encouraging name for something that will help to do voice and video chatting with others but you’ll definitely change your impression once you start using it. In addition to multi-platform support, it has been rated by critics as the best possible video conferencing service available, if not for one gripe. You can use the service for a...
Source: twitgoo.com

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

GoToMeeting mentions (0)

We have not tracked any mentions of GoToMeeting yet. Tracking of GoToMeeting recommendations started around Mar 2021.

What are some alternatives?

When comparing Intercom and GoToMeeting, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Zoom - Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.

Drift - A messaging app that helps you grow your business.

WebEx - Cisco WebEx Web Conferencing, Online Meetings, Desktop Sharing, Video Conferencing

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