Software Alternatives, Accelerators & Startups

Intercom VS Google Meet

Compare Intercom VS Google Meet and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Google Meet logo Google Meet

Enterprise-friendly version of Google Hangouts
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Google Meet Landing page
    Landing page //
    2022-09-20

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Google Meet videos

No Google Meet videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Intercom and Google Meet)
Customer Support
100 100%
0% 0
Communication
0 0%
100% 100
CRM
100 100%
0% 0
Video Conferencing
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Google Meet

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Google Meet Reviews

  1. Best platform for Communication

    Google meet provides a reliable and user-friendly platform for virtual meetings. its clean interface facilitates easy navigation, while robust security measures, including end to end encryptions, ensure the privacy of discussions.

    🏁 Competitors: Zoom
    👍 Pros:    User friendly interface|Security measures|Complete team collaboration tool
    👎 Cons:    Limited free version|Competition from other platform|Occasional glitche

Top 10 Zoom Alternatives in 2024 — Better Video Conferencing Software
Google Meet has recently introduced Huddly’s continuous adaptive framing, which adjusts to keep participants in the meeting room always in view. This is a great addition if you want to create a more engaging meeting experience with your team.
Source: pumble.com
6 Webex Alternatives You Can Switch to in 2022
Google Meet is the last of our sourced alternatives to Webex. Google Meet is not a brand new platform. It started as Google Hangouts Meet. Over time it evolved into a more comprehensive solution for video conferences. It is a cutting-edge web conferencing platform delivered by one of the IT giants.
Source: www.stork.ai
8 Tools You Need For Working Remotely in 2022
We use Google Meet because it’s free. Zoom, on the other hand, requires a fee for sessions longer than 40 minutes. And Skype is already obsolete and constantly glitches.
Source: hackernoon.com
14 of the Best Slack Alternatives for 2022
Google Chat is a Slack alternative built into Gmail, and you can chat with anyone who also has a Gmail account, whether that account is paid or free. You'll also be able to use Google Meet with Google Chat in order to conduct audio and video calls. These tools are replacing Google Hangouts, which had similar functionality.

Social recommendations and mentions

Based on our record, Intercom should be more popular than Google Meet. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Google Meet mentions (1)

  • Are HMS Huawei users (No Gapps installed ) able to join Google Meets desktop website on Mozilla Firefox?
    Can anyone who uses Firefox go to try to open in desktop mode: https://apps.google.com/meet/ Start Meeting and whether it displays Sign-in prompt or displays 'Unsupported Browser' error to them. Source: over 2 years ago

What are some alternatives?

When comparing Intercom and Google Meet, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Zoom - Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

BigBlueButton - Engage Your Online Students. BigBlueButton is a web conferencing system designed for online learning.

Drift - A messaging app that helps you grow your business.

GoToMeeting - GoToMeeting is a web conferencing service offering a range of services which are available on Mac, PC, iOS and Android devices.