Software Alternatives, Accelerators & Startups

Intercom VS Google

Compare Intercom VS Google and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Google logo Google

Google Search, also referred to as Google Web Search or simply Google, is a web search engine developed by Google. It is the most used search engine on the World Wide Web
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Google Landing page
    Landing page //
    2023-10-09

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Google

Website
google.com
Pricing URL
-
Release Date
2009 November

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Google videos

Google — Year in Search 2019

More videos:

  • Review - Project Jacquard Smart Jacket: Levi's Commuter Trucker Review
  • Review - Project Jacquard: Levi’s smart jacket first look
  • Review - Get Google reviews for your business the fast and easy way
  • Review - Google — Year In Search 2018
  • Review - Project Jacquard | Hela Geek Review
  • Tutorial - Why Your Google Reviews Are Not Enough and How To Get More Easily!
  • Review - Google — Year In Search 2021

Category Popularity

0-100% (relative to Intercom and Google)
Customer Support
100 100%
0% 0
Search Engine
0 0%
100% 100
CRM
100 100%
0% 0
Internet Search
0 0%
100% 100

User comments

Share your experience with using Intercom and Google. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Google

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Google Reviews

  1. Exploring Google: A comprehensive review of the search giant

    Google has been an integral part of my digital life for many years. Its search engine is unparalleled in its ability to fine relevant information quickly and accurately. The user-friendly interface and wide range of services make it a go- to for everything from email to navigation.

    🏁 Competitors: Bing, Yahoo, DuckDuckGo
    👍 Pros:    Google's search engine consistently delivers highly relevant results
    👎 Cons:    Google's data collection practices have raised privacy concerns among users, as the company collects vast amounts of personal information for targeted advertising.
  2. My Search Companion

    Google is the most reliable source for me to find the correct information. Its user-friendly interface and speedy results make searching much easier. From answers to random questions and finding locations, Google has never let me down. Its the first app I turn to when I need information. Highly recommended

    👍 Pros:    Feature rich|Speedy performance|Intuitive user interface
    👎 Cons:    Minor glitches|Ads
  3. Best Search Engine

    Best Search Engine


"The Rise of Online Learning Platforms in India"
Udemy: A popular platform with a wide range of course offerings from various instructors. Google and Google Digital Garage: Offers a variety of online courses, workshops, and training programs with the added advantage of choosing from different learning options. DomainRacer Tutor LMS Hosting: Provides a comprehensive solution for creating and selling online courses, with...
The 8 Best Alternatives to Google Travel Trip Summaries
The full Google Trips service eventually shut down, leaving only a remnant of the original app, Google Trip Summaries. This part of the app allowed you to review past and upcoming trips, add reservations to your Google calendar, and review some activity, transport, and accommodation suggestions. However, Google Trip Summaries has now been shut down, leaving users looking for...
Source: wanderlog.com
The Next Google
“Brave Search can operate as stand-alone, the rest cannot as they rely on Google or Bing. Most search engines are not independent search engines, and while they may provide some value, they are qualitatively different from what Brave Search is doing. Independence is not something directly actionable, but it’s a fundamental property. Independence means that Brave Search would...
Source: dkb.io
The Difference Between Search Engines
Google is the hunt engine advanced through Google and it is the preferred in the world as of late. Peekier then again isn't as well-liked as Google as it makes net searches more uncomplicated. It details search effects appearing Google results and standard search engine effects. this displays lead to 2/3 of areas available. The analysis result is more detailed right here in...
I Ditched Google for DuckDuckGo. Here's Why You Should Too
It all started with a realization: Most the things I search for are easy to find. Did I really need the all-seeing, all-knowing algorithms of Google to assist me? Probably not. So I made a simple change: I opened up Firefox on my Android phone and switched Google search for DuckDuckGo. As a result, I’ve had a fairly tedious but important revelation: I search for really...
Source: www.wired.com

Social recommendations and mentions

Based on our record, Google seems to be a lot more popular than Intercom. While we know about 3695 links to Google, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Google mentions (3695)

  • Python's many command-line utilities
    On Windows, you can do this from the run dialogue! [WIN]+R -> https://google.com. - Source: Hacker News / 3 days ago
  • Is Gemini the End for ChatGPT?
    Future Outlook As the AI continues to evolve, competition between tech giants like Google and OpenAI will intensify. Users can expect more sophisticated conversational agents with enhanced capabilities across various platforms. OpenAI's ability to innovate and adapt swiftly will be critical in maintaining its relevance and competitiveness in the market. - Source: dev.to / 22 days ago
  • Google Search HTTP to HTTPS redirect yields 502
    Visiting http://google.com yields HTTP 502 error instead of redirecting to https://www.google.com. Apart from that, http://wap.google.com lightweight search results page is also broken and yields 502. - Source: Hacker News / about 1 month ago
  • Selenium and AI: UI Validations with AI
    WebDriverManager.chromedriver().setup(); ChromeOptions options = new ChromeOptions(); options.addArguments("--headless"); // Setting headless mode options.addArguments("--disable-gpu"); // GPU hardware acceleration isn't useful in headless mode options.addArguments("--window-size=1920,1080"); // Set the window size WebDriver driver = new ChromeDriver(options); ... - Source: dev.to / about 2 months ago
  • Ever Wondered What Happens When You Type google.com in your browser?
    If you’re still reading, I’ll assume you want to know more. We will get a little more technical (Not too much, hopefully). When you type google.com into your browser, your browser needs to know Google’s address. Address?, yes websites live at specific addresses. You can think of the internet as a network of roads for that link computers together. If you wanted to go to the mall, you would get on the road and... - Source: dev.to / 2 months ago
View more

What are some alternatives?

When comparing Intercom and Google, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

DuckDuckGo - The Internet privacy company that empowers you to seamlessly take control of your personal information online, without any tradeoffs.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Bing - Bing helps you turn information into action, making it faster and easier to go from searching to doing.

Drift - A messaging app that helps you grow your business.

StartPage - Startpage search engine, the new private way to search Google. Protect your Privacy with Startpage!