Software Alternatives, Accelerators & Startups

Intercom VS CallApp

Compare Intercom VS CallApp and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

CallApp logo CallApp

Free Caller ID & Call Blocker app that allows mobile users to block phone calls, identify calls, blacklist unwanted callers and much more.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • CallApp Landing page
    Landing page //
    2022-12-18

CallApp is a Free Caller ID and Call Blocker app that allows mobile users to block phone calls, identify telemarketing calls, record phone calls, blacklist unwanted callers and much more. CallApp is one of the most comprehensive caller ID apps with the ability to identify over a billion unknown callers and update your contacts with full info from social media platforms.

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

CallApp videos

CallApp For Android App Review - The Best Android Contacts Manager

Category Popularity

0-100% (relative to Intercom and CallApp)
Customer Support
100 100%
0% 0
Caller ID
0 0%
100% 100
CRM
100 100%
0% 0
Call Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and CallApp

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

CallApp Reviews

9 Best Truecaller Alternatives – 2022
CallApp can also record calls with the help of its inbuilt call recording feature. This feature can automatically record both outgoing and incoming calls and is an amazing tool to have.
Top 10 Truecaller Alternatives You Can Use
CallApp is an all-purpose caller ID app which not only identifies unknown callers and blocks spam calls but also comes with the ability to record calls. The app allows for the recording of both incoming and outgoing calls and is a boon for users who want this feature. Of course, being a caller ID app, its main function is to identify unknown numbers, which thankfully, it...
Source: beebom.com
10 Best Truecaller Alternatives For Android in 2022
However, on the downside, the caller identification of CallApp is not pretty accurate. Also, the app drains your battery fast. However, since it’s a free app and comes with a call recording feature, CallApp is worth trying.
Source: techviral.net

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

CallApp mentions (0)

We have not tracked any mentions of CallApp yet. Tracking of CallApp recommendations started around Mar 2021.

What are some alternatives?

When comparing Intercom and CallApp, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Truecaller - Find a person by a name or phone number worldwide for free using Truecaller.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

WhosCall - WhosCall is a reliable caller ID app whose popularity has led to its adoption by many users including international media. You can now manage the numbers calling you regardless of whether they are part of your contact list or not... read more.

Drift - A messaging app that helps you grow your business.

CallerSmart - CallerSmart is an application that is basically used for the purpose of looking up mystery phone numbers for free.