Software Alternatives, Accelerators & Startups

Truecaller VS Intercom

Compare Truecaller VS Intercom and see what are their differences

Truecaller logo Truecaller

Find a person by a name or phone number worldwide for free using Truecaller.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Truecaller Landing page
    Landing page //
    2023-08-01
  • Intercom Landing page
    Landing page //
    2023-07-05

Truecaller

Pricing URL
-
Release Date
2009 January
Startup details
Country
Sweden
City
Stockholm
Founder(s)
Alan Mamedi
Employees
50 - 99

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Truecaller videos

Truecaller | App Review

More videos:

  • Review - Is TrueCaller Worth it? | iOS Android | IRS Spammer | App Review
  • Review - How TrueCaller Works? Crowd Sourcing?

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Truecaller and Intercom)
Call Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Caller ID
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using Truecaller and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Truecaller and Intercom

Truecaller Reviews

9 Best Truecaller Alternatives – 2022
Apart from Truecaller collects way too much data about the users and the security they offer isn’t really top notch. Therefore, here are the 9 best TrueCaller alternatives.
Top 10 Truecaller Alternatives You Can Use
When Truecaller launched, it was one of the first apps to bring universal caller ID services to smartphones, and I loved using the service. However, over the years Truecaller has become too bloated. The app is one of the biggest culprits behind background battery drainage in a smartphone. I also don’t like the fact that the service collects too much data about my calls and...
Source: beebom.com
10 Best Truecaller Alternatives For Android in 2022
There are plenty of caller ID and call blocker apps available for Android smartphones. However, if I had to pick anyone, I would choose the TrueCaller app. TrueCaller is one of the best caller ID and call blocker apps available for Android smartphones on the Play Store.
Source: techviral.net

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Intercom should be more popular than Truecaller. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Truecaller mentions (2)

  • Is there a service I can buy or something to do about solicitor calls
    Unfortunately, looks like every truecaller bot's been suspended. But you can always just use truecaller.com, their actual site. it's a bit tedious, but works just fine and a loot less annoying than spam calls. Source: 12 months ago
  • This is a new one for me. I just received 3 spam calls one after the other.
    It would be awesome if you guys could install and the report these numbers on ScamShield [https://scamshield.org.sg]. Sadly iOS only for now. Alternatively I also use TrueCaller on Android [https://truecaller.com]. Normally I pick up the calls and let the recordings play until they auto hang up around 58-59s (probably get billed after that or something). Now the calls I get are all under 30s and yes I also saw a... Source: almost 2 years ago

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Truecaller and Intercom, you can also consider the following products

WhosCall - WhosCall is a reliable caller ID app whose popularity has led to its adoption by many users including international media. You can now manage the numbers calling you regardless of whether they are part of your contact list or not... read more.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

CallApp - Free Caller ID & Call Blocker app that allows mobile users to block phone calls, identify calls, blacklist unwanted callers and much more.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

CallerSmart - CallerSmart is an application that is basically used for the purpose of looking up mystery phone numbers for free.

Drift - A messaging app that helps you grow your business.