Software Alternatives, Accelerators & Startups

Intercom VS Boomi

Compare Intercom VS Boomi and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Boomi logo Boomi

The #1 Integration Cloud - Build Integrations anytime, anywhere with no coding required using Dell Boomi's industry leading iPaaS platform.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Boomi Landing page
    Landing page //
    2023-09-12

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Boomi videos

How Deloitte is Using Dell Boomi to Help a Client with it's Full-Cloud Strategy

More videos:

  • Review - iPaaS Innovation at Dell Boomi: A Conversation with Steve Wood, Chief Product Officer
  • Review - What is Dell Boomi & How Does it Work? | Middleware Explained in 97 Seconds

Category Popularity

0-100% (relative to Intercom and Boomi)
Customer Support
100 100%
0% 0
Data Integration
0 0%
100% 100
CRM
100 100%
0% 0
API Tools
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Boomi

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Boomi Reviews

Top 15 MuleSoft Competitors and Alternatives
Boomi is a Software-as-a-Service (SaaS) company. It specializes in cloud-based integration Platform-as-a-Service (iPaaS), API management, data prep, and master data management. In 2022, Boomi had a user community of over 100,000 members and operated via a worldwide network with around 800 partners, including Accenture, Capgemini, Deloitte, SAP, and Snowflake.
Top 9 MuleSoft Alternatives & Competitors in 2024
Boomi, one of the prominent MuleSoft alternatives, is an iPaaS solution that connects your organization’s applications, data, and resources to streamline IT processes. This integration software empowers you with robust automation capabilities that simplify data integration, streamline workflows, enhance application deployment, and provide centralized monitoring and management.
Source: www.zluri.com
13 data integration tools: a comparative analysis of the top solutions
In addition to ETL, Boomi AtomSphere offers a range of software integration features such as API management, a master data hub, EDI management, and other cloud-based services. The AtomSphere platform is particularly efficient in facilitating numerous applications beyond data integration.
Source: blog.n8n.io
15 Best Postman Alternatives for Automated API Testing [2022 Updated]
Boomi centralizes lifecycle management in a single interface to maximize performance. It improves visibility and control, allowing you to experience better API management. Boomi, like its API platform peers, to learn more about what it has to offer. Boomi provides Usage-based pricing starting at $50/month and a 30-day free trial.
Source: testsigma.com
Best iPaaS Softwares
To grow and thrive in the fast-paced digital era, you need an agile technology foundation that speeds the flow of information, interactions, and innovations so you can achieve better business outcomes, faster. Dell Boomi’s intelligent, flexible and scalable platform quickly and easily unites everything and everyone in your digital ecosystem across channels, devices, and...
Source: iotbyhvm.ooo

Social recommendations and mentions

Based on our record, Boomi should be more popular than Intercom. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Boomi mentions (10)

  • The Boomi community you didn't know you needed
    This community goes beyond just fostering camaraderie. It empowers Boomi developers by enabling them to collaborate, share knowledge, and overcome challenges together. Ultimately, this collaborative environment pushes the boundaries of what's possible with Boomi integrations. - Source: dev.to / 19 days ago
  • How to automate email sending from MySQL databases using Boomi
    An Integration platform as a service (iPaaS), like Boomi, is known for integrating platforms and data from different services. However, another interesting feature of the iPaaS solution is its ability to ensure efficient communication with your business clients. - Source: dev.to / about 1 month ago
  • How to convert XML files to CSV format using Boomi in Docker
    A Boomi platform account: if you do not have one, create a 30-day free trial account. - Source: dev.to / about 2 months ago
  • How to sync your MySQL database with Salesforce in Docker using Boomi
    iPaaS systems like Boomi shine even brighter thanks to their intuitive and user-friendly interfaces. These solutions simplify integration with third-party applications, like Salesforce for customer management and Eyer for complete visibility. No matter how complex the integrations become, iPaaS platforms like Boomi empower us to achieve our goals without compromise. In other words, we can leverage the power of... - Source: dev.to / about 2 months ago
  • Password Synchronization Between Keeper Password Manager and Hudu
    I am blessed in the case that we have in house developers I can work with. In our case we use Boomi to handle API integrations. Source: about 1 year ago
View more

What are some alternatives?

When comparing Intercom and Boomi, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

MuleSoft Anypoint Platform - Anypoint Platform is a unified, highly productive, hybrid integration platform that creates an application network of apps, data and devices with API-led connectivity.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zapier - Connect the apps you use everyday to automate your work and be more productive. 1000+ apps and easy integrations - get started in minutes.

Drift - A messaging app that helps you grow your business.

Postman - The Collaboration Platform for API Development