Software Alternatives, Accelerators & Startups

Intercom VS Artifactory

Compare Intercom VS Artifactory and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Artifactory logo Artifactory

The world’s most advanced repository manager.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Artifactory Landing page
    Landing page //
    2023-10-02

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Artifactory videos

Introduction to Artifactory

More videos:

  • Review - [Webinar] Introducing JFrog Mission Control
  • Review - JFrog Mission Control - Accelerate Software Delivery at Global Scale
  • Review - [Webinar] Introduction to Artifactory
  • Review - [Webinar] Introduction to Artifactory

Category Popularity

0-100% (relative to Intercom and Artifactory)
Customer Support
100 100%
0% 0
Code Collaboration
0 0%
100% 100
CRM
100 100%
0% 0
Git
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Artifactory

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Artifactory Reviews

Repository Management Tools
Artifactory is the enterprise-ready repository manager available today, supporting secure, clustered, High Availability Docker registries. JFrog is a universal artifact repository and distribution platform. A unique DevOps tool, JFrog Artifactory is a universal artifact repository manager that fully supports software packages created by any language or technology. Integrates...
Source: mindmajix.com
Choosing a Binary Repository Manager
JFrog bills Artifactory as the first universal binary repository manager and supports a wide range of package managers, including Maven, npm, Go Registry, NuGet, PyPI, RubyGems, Conan, RPM, Debian, and Helm. It’s been around since before 2009. A complete list of supported package managers can be found here.
What is Artifactory?
Artifactory is a branded term to refer to a repository manager that organizes all of your binary resources. These resources can include remote artifacts, proprietary libraries, and other third-party resources. A repository manager pulls all of these resources into a single location. The word “Artifactory” refers to the JFrog product, the JFrog Artifactory, but there are...

Social recommendations and mentions

Based on our record, Artifactory should be more popular than Intercom. It has been mentiond 20 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Artifactory mentions (20)

  • Where to store executables shared by a team/project
    I kind of hate it, but Artifactory seems popular at companies: https://jfrog.com/artifactory/. Source: 11 months ago
  • Adding Virtual Environments to Git Repo
    When not providing all dependencies yourself, you might suffer from people deleting the packages you depend on (IMHO a very rare scenario). If it is really that critical (hint: usually it isn't), create a local mirror of Pypi (full or only the packages you need). Devpi, Artifactory, etc. Can do that or you just dump the necessary files into Cloud storage, so you have a backup. Source: about 1 year ago
  • Authenticated Docker Hub image pulls in Kubernetes
    Operate a pull-through cache registry, like Artifactory or the open source reference Docker registry. This will allow you to pull images from Docker Hub less frequently, improving your chances of staying under the anonymous usage limit. - Source: dev.to / about 1 year ago
  • Concretely, how do you trust the experts? That is, how do you a) identify experts relevant to something and b) determine if they have a consensus (and if so, what it is) on a given topic?
    Like suppose for a second that . . . Idk . . . a product team wants our ci workflows to start using Artifactory. Okay great, I don't know Artifactory integration but I'm going to tell them "Sure, I'll get right on that.". Source: over 1 year ago
  • What do I do with large "asset" files?
    If these "assets" have an independent release schedule I would treat them separately (especially if they are externally provided). If they are not built from source then treat them as artefacts, they don't belong in git. You can store the in an artefact repository (like Artifactory of Nexus) or (as u/nekokattt points out) in something like S3. Source: over 1 year ago
View more

What are some alternatives?

When comparing Intercom and Artifactory, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Sonatype Nexus Repository - The world's only repository manager with FREE support for popular formats.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Cloudsmith - Cloudsmith is the preferred software platform for securely storing and sharing packages and containers. We have distributed millions of packages for innovative companies around the world.

Drift - A messaging app that helps you grow your business.

Git - Git is a free and open source version control system designed to handle everything from small to very large projects with speed and efficiency. It is easy to learn and lightweight with lighting fast performance that outclasses competitors.