Software Alternatives, Accelerators & Startups

Intercom VS Anchor.fm

Compare Intercom VS Anchor.fm and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Anchor.fm logo Anchor.fm

Record bite-sized podcasts that anyone can join ⚓
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Anchor.fm Landing page
    Landing page //
    2023-04-10

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Anchor.fm videos

Anchor.fm review Watch Before Using

More videos:

  • Review - Should I Use Anchor.FM For My Podcast?

Category Popularity

0-100% (relative to Intercom and Anchor.fm)
Customer Support
100 100%
0% 0
Podcast Tools
0 0%
100% 100
CRM
100 100%
0% 0
Podcast Hosting
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Anchor.fm

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Anchor.fm Reviews

10 Best Podcast Hosting Platforms In 2022 – Review & Comparisons
If you get sponsored, expect to pay a lot more in fees with Anchor. For example, where Podcorn charges 10%, Anchor Sponsorship charges 30%. This means if you earn $10 with Anchor, they will take $3, and a $0.25 processing fee as well as a $0.25 cashout fee leaving you with just $6.50. If you host with RSS and use Podcorn to sponsor your show, your fee will be 10% – so if you...
Source: rss.com
23 Best Podcast Hosting Platforms in 2022 (Free and Cheap)A Collection and Review of the Top Platforms to Host Your Podcast
However, there are a couple of big limitations that come into the picture when you choose Anchor to host your podcast… making them far from the best choice if you want your podcast to eventually make money one day. For one, Anchor doesn’t offer an embeddable podcast player that you can use to embed episodes directly into posts on your blog. Second, your monetization...
Source: www.ryrob.com
12+ Brilliant Patreon Alternatives to Monetize Your Audience
Anchor, the super simple mobile podcast production and distribution app, has a Patreon-style subscription service called Listener Support. Anchor creators can activate Listener Support to receive recurring donations from fans.
Podcast hosting
For hobby podcasters: Anchor and Soundcloud both provide a free hosting solution. They're both limited in terms of functionality (and both use ads to earn revenue).
Source: transistor.fm

Social recommendations and mentions

Based on our record, Anchor.fm seems to be a lot more popular than Intercom. While we know about 92 links to Anchor.fm, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Anchor.fm mentions (92)

  • Coming up next: Sunday at 9:00 am ET on #theneoliberalround #podcast: Is u/X the new Resolve to #socialmedia?
    Is u/elonmusk the X-Factor? X-etiquette? Subscribe for free via u/YouTube https://youtube.com/@renaldomckenzie or via audio podcast. Find your stream here: @forpodcasters https://anchor.fm/. Source: 8 months ago
  • What are "good" daily streaming benchmarks for a podcast?
    I supposed that sort of lends to another question I have - are podcasts even downloaded these days? Or are they streamed? For example, the anchor.fm analytics don't even give me download numbers. Source: about 1 year ago
  • Need suggestions for a good, cheap, affordable collar mic to start a podcast
    Hey planning on starting a small podcast with some old friends. Need suggestions on a mic that can provide a decent audio quality on anchor.fm Also keep in mind that we're just interns right now so can't afford a huge bill and if the product is widely available on Amazon India that would be great. Thanks. Source: about 1 year ago
  • 5 Unconventional Social Media Marketing Strategies to Give Your Business a Boost
    Get Creative with Your Content: Canva (https://www.canva.com/) is a website that offers a variety of templates and design tools to help you create visually appealing content like GIFs and social media posts. Anchor (https://anchor.fm/) and Buzzsprout (https://www.buzzsprout.com/) are websites that can help with podcast hosting and distribution. Source: about 1 year ago
  • what things should one think about when choosing a host?
    - ownership of my podcasts, apparently anchor.fm owns your podcast. Source: about 1 year ago
View more

What are some alternatives?

When comparing Intercom and Anchor.fm, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Buzzsprout - Buzzsprout is a leading Podcast platform that allows you to enjoy, host, promote and track your own podcast.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Acast - All in one solution for podcast creators and listeners 🎙

Drift - A messaging app that helps you grow your business.

Podbean - A better way to discover and play all your favorite podcasts anywhere, anytime.